Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
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Review summary
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The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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Car wash failed less than a quarter of…
Car wash failed less than a quarter of the way through, so stuck in it for a about 20 minutes. Had to drive through it in the end. No refund offered or given
21 August 2026
I have used IMO on previous occasions…
I have used IMO on previous occasions and been happy with the result considering it is far less detailed than washing by hand.
On this occasion, I chose the most expensive option. I was disappointed with the overall outcome it didn't appear that there was anything extra or it didn't feel that way at least. There were water marks still on the vehicle and still patches of dirt/dust that hadn't been cleaned.
21 August 2026
My favorite car wash in Munich
My favorite car wash in Munich. Good choice of programs, you can pay with app. Nice staff, it’s always clean there. Worth waiting a while in a queue.
19 August 2026
Normally get a really good wash here…
Normally get a really good wash here, but this time there was less care and attention than normal. No pre-wash of the windscreen or lights, and plenty of marks and traffic grime remaining after I'd been through the carwash.
21 August 2026
The guys were very professional and…
The guys were very professional and left the car immaculate. Excellent job and commitment
19 August 2026
Avoid this place
Avoid this place
Probably one of the rudest men I've met constantly shouting at me. People like this shouldn't be allowed to serve customers.
The car was still very dirty afterwards what a waste of money and time.
Absolutely diabolical.
22 August 2026
Unprompted review
Very friendly and easy to use service
19 August 2026
Helpful staff but location so far
Very helpful staff but I don’t see so many car wash around and don’t use so often anymore
21 August 2026
Car barely looked any cleaner than…
Car barely looked any cleaner than before washing. Wheels remained very dirty, areas of the car completely missed and anything other than dust still remained post-wash. Cheap, but poor car wash.
21 August 2026
Car washes have one purpose
Car washes have one purpose. To clean your car.
However to have your car come out gleaming is what makes IMO different.
Always impressed with clean my car is and how the paintwork gleams
18 August 2026
Great service as usual
Great service as usual, I went to your pips hill branch yesterday at 3.30 …..the lad on the wash was very helpful & friendly 👍
21 August 2026
Well easy to book through the app
Well easy to book through the app, however, the attendant was not able to understand why I was using the app, but inside that I can book it directly with them upfront and by me losing my rewards by using the app.
20 August 2026
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