Positive experience is related to new drying mits that obviously absorb more fluid than before. Missing star is due to partially faulty foam spreader on the right side of the car - it was obviously vi... See more
Company replied
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Review summary
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Using the app saves so much time & of course you get rewards. Unfortunately the staff didn't guide me on to the conveyor properly and at the dryer I had to drive off as it wasn't engaging with my whe... See more
Company replied
We always get great and friendly service from the IMO team at Langley Mill, they take care with the car and make sure everything is okay. Yes, prices have gone up, but the car always comes out sparkl... See more
Company replied
I was very impressed that my car was sprayed down by a human before entering the automated car wash. I’ve used the car wash at Sainsbury’s before and came out with many dirty spots remaining. Today my... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
29K reviews
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Broken
Paid for the “Top wash” Ceramic. Half way down right hand roller not working.
Very poor wash.
Attendant wasn't interested.
16 July 2026
I didn’t rate the wash
I didn’t rate the wash, my car was still dirty in places and streaky from water where it hasn’t dried at the back
16 July 2026
Not very good at cleaning car
When i checked my car it was covered in droplets all over the sides and the windows so the drying process had not cleared the water properly and the car really didn't it look that clean.
16 July 2026
Paid £13 for a drive through car wash
Paid £13 for a drive through car wash. Thought it was excessive, put the car was very dirty and wanted a proper good clean. Although I went for the top ceramic xtr wash, the car looked no different than a standard drive through car was for around £5. Not sure if I would do that again 🤔 otherwise car was clean and looked spotless.
16 July 2026
Staff always polite and friendly
Staff always polite and friendly, car is super clean once through the wash.
15 July 2026
Let me pay but was out of order
I paid for a car wash on the qr code on my way in, after waiting 20 minutes the man hand washing a van came over to tell me and the car in front that the car wash was broken but we could pay him to hand washing our cars and use the one we’d paid for another time once it was fixed. There were no signs telling us that it was broken and it still allowed us to purchase the car wash completely wrong in my eyes waste of time and money
14 July 2026
First time using and will be back
First time using and will be back! The standard of clean was amazing and the staff was lovely.
16 July 2026
Still room for improvement
Good system but the guy who sprays the prewash is very erratic and not consistent, not the same guy every visit
Also the blower at the end of the wash is now up at the top position not fully dispersing the the water off the vehicle
14 July 2026
Not as good as I thought
I bought the ceramic xtr thinking it was the best wash but my car was still very wet and there was still mud marks on the car where a cat walked over it
16 July 2026
Did not clean all areas of the car
Did not clean all areas of the car
Did not dry well and this left water marks
16 July 2026
Great value 2x Ultra HD for £20
Great value 2x Ultra HD for £20, however had to go over car with a polishing cloth after wash 🤷🏼♂️
13 July 2026
Easy to use car looks good
16 July 2026
Always good value and time saved
18 June 2026
A great clean and very polite
16 July 2026
Worth going too
Useing IMO Carwash makes life so easy to keep my car looking splendid ,as I am a disabled driver using the car wash gets it done in minutes love the ceramic one keeps my car looking great for such a long time, this time was even better by having a coad from having AA Brought the cos down by £7 so double bounis , ☺️👍
16 July 2026
No waiting
No waiting
download wash on forecourt payed by app
in done out 10 mins really good clean
Staff brilliant fool extra care to make sure wheels snd windscreen
14 July 2026
Person was good
16 July 2026
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