Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good results pleasant staff
16 August 2026
Great service and granddaughter loves…
Great service and granddaughter loves going through the car wash … #autistic 10 year old
22 August 2026
Excellent service 👌 thank you 😁
22 August 2026
The wash stopped 3 times whilst I was…
The wash stopped 3 times whilst I was in there, which wasn’t the fault of operatives but seemed to be from a vehicle issue behind me. My car came out a little streaky which was potentially because of the breaks in wash
22 August 2026
Good for a quick wash
Good for a quick wash, but doesn’t clean all areas of the car but that’s expected. I tend to buy 3 Ultra HD in bulk to save some money but am finding even these to be expensive now for the results.
One niggle I have is that the display to show the wash chosen never works at the location and I’m not always convinced I’m getting the wash I paid for. Also noticed a few other faulty parts as well move through the wash.
22 August 2026
I did triple foam wash and stains didn’t came off
I did triple foam wash, the top of the car had some kind of stain and it didn’t go on the wash. I do not understand how it can’t go in a triple foam wash, I poured water and rubbed it with microfibre cloth and it came off.
22 August 2026
Best automatic car wash ever
Best automatic car wash ever, thank you. I will return soon.
22 August 2026
Very reasonably priced
Very reasonably priced, great service, quick and efficient. Car looked great after, very clean and shiny. Would highly recommend. Will definitely be back with our other cars too.
22 August 2026
Wow !
Wow. Not only was the service great but the glean on the car afterwards was exceptional.
22 August 2026
Wash with Ceramic coating
Went for the top wash with ceramic coating costing £19 the jet wash was a little lacklustre, the sprays used to coat the car didn’t cover the vehicle and the buffing legs at the end had been removed, didn’t get my previous experience.
22 August 2026
Wash not that good
Wash not that good. Prewash should get to the difficult bits and didn’t. Triple Wax but where was the wax? Overhead drier was not working
22 August 2026
Great car wash!
There was not too much of a queue which is a bonus, the car had a good wash and ended up nice and shiny with absolutely no effort from me! Very good!
15 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.