My car payment was killing me, for 2.5 years, $635/month. I was only browsing refinancing, and wasn’t wanting to hit my credit score over and over. One of those credit monitoring apps suggested a ref... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There was a representative of your company named Nicholas Shane who did a fantastic job and being patient with me. I was greatly impressed by his customer service skills. I’m glad to be part of the f... See more
Company replied
I never thought I would speak to someone across the country that changed my life then I met Kuy I'm retired on a fixed income and he helped me get my life back the refinance was a pleasure because he... See more
Company replied
was excellent from start to finish. I was looking to lower my interest rate and reduce my monthly payments, and Billy made the entire process smooth and stress-free. He explained every step clearly,... See more
Company replied
Company details
About iLending
Written by the company
We are iLending. We save people money on their car loans.
We are the kind of people that you can trust to have your best interest at heart. The kind of people that take a genuine interest to improve your financial situation by meeting you where you are, without judgment. We are real people helping to solve real problems. We are respectful. We are knowledgeable. We leave our clients better off than when we found them. We are more than a car refinance company; we change the world by helping one client at a time.
iLending is a national leader in automotive refinancing. Through strategic partnerships with credit unions nationwide, we offer competitive interest rates on car loans and creative refinancing solutions to thousands of clients a year. iLending is a Better Business Bureau® Accredited Business and maintains an A+ rating.
Contact info
7257 S Tucson Way, 80112, Englewood, United States
- (866) 683-5505
- info@ilendingdirect.com
- www.ilendingdirect.com
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Very professional staff friendly and got the financing I needed thx Angela
21 August 2025
Unprompted review
Reply from iLending
We’re grateful for your review! If you know anyone interested in refinancing their auto loan, refer them to us, and you’ll both receive a gift card as a thank you.
Got a lower interest rate
20 August 2025
Unprompted review
Reply from iLending
Thanks for your review! If friends or family need auto loan refinancing, send them our way, and we’ll thank both of you with a gift card.
Everyone was great and friendly for…
Everyone was great and friendly for helping me transfer my car loan and help me save my interest rate from 18% to 8%. Everyone work fast for me. Ask for Raymond and Lawrence for help, great guys!!
19 August 2025
Unprompted review
Reply from iLending
Thank you for your review! Know anyone refinancing? Refer them to us, and you’ll each receive a gift card as a thank you.
Very patient efficient and hardworking…
Very patient efficient and hardworking thanks again for my new rate
18 August 2025
Unprompted review
Reply from iLending
Thanks for your review! If friends or family need auto loan refinancing, send them our way, and we’ll thank both of you with a gift card.
Best customer service
Excellent customer service fast response always there no matter what time what day Excellent service 👍
1 August 2025
Unprompted review
Reply from iLending
Thank you for your review! Know anyone refinancing? Refer them to us, and you’ll each receive a gift card as a thank you.
It was easy from start to finish
It was easy from start to finish. Very polite and helpful.
30 July 2025
Unprompted review
Reply from iLending
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
I was very pleased with the whole…
I was very pleased with the whole refinance process. Every interaction was friendly and the staff is knowledgeable about the process. Made refinancing a very smooth process for me!! Would definitely recommend this company to others!!!
13 August 2025
Unprompted review
Reply from iLending
Your feedback means a lot—thank you! Let your network know we can help with auto loan refinancing, and both of you will receive a gift card as our thanks.
iLending for the win
Jonas and Lawrence were amazing. Over a 6 month span I tried 5 different companies to refinance through with no luck because I had a $6000 rollover into my loan. Well iLending made it happen. Lowered my payment by $200 a month.
12 August 2025
Unprompted review
Reply from iLending
Thank you for your review! Spread the word to friends and family about our refinancing services, and we'll send gift cards to both of you as a thank you!
Jerry Gould
Jerry Gould, was very helpful,polite and professional. My only problem was it took 2 months to get finished with the financial process. Personally I think Westlake financial needs to communicate better.
2 August 2025
Unprompted review
Reply from iLending
Thank you for your review! Know anyone refinancing? Refer them to us, and you’ll each receive a gift card as a thank you.
Corey and team provided me with…
Corey and team provided me with professional, friendly, and awesome service getting my needs met. No pain, all gain.
11 August 2025
Unprompted review
Reply from iLending
We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way, and you’ll both get a gift card as a token of our gratitude.
Great Experience
This had to be, hands down, one of the best refinance experiences I have ever had. Working with Jeff, the process was straight forward and was completed in just a few days. Jeff provided clear and concise information. Submitting documents was easy and so was the signing process. Thank you for a great experience.
4 August 2025
Unprompted review
Reply from iLending
We appreciate your feedback—thank you! If someone you know needs auto loan refinancing, refer them our way, and you’ll both get a gift card as a token of our gratitude.
Very knowledgeable and easy to work…
Very knowledgeable and easy to work with, answered every question I had and the process was seamless and simple
9 August 2025
Unprompted review
Reply from iLending
We value your feedback—thank you! Refer someone for auto loan refinancing, and you’ll both receive a gift card as our appreciation.
Went smooth
Went smooth. No issues. Constant contact with follow up. Complete honesty beginning to end.
8 August 2025
Unprompted review
Reply from iLending
Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.
Smooth and efficient
Steve did an amazing job of making sure that my refinancing went smoothly and efficiently. He always got back to me in a timely manner, and went above and beyond when it came to accommodating my needs.
7 August 2025
Unprompted review
Reply from iLending
Thanks for your review! If friends or family need auto loan refinancing, send them our way, and we’ll thank both of you with a gift card.
Reply from iLending
Thanks for your review! If friends or family need auto loan refinancing, send them our way, and we’ll thank both of you with a gift card.
Refinancing my car with iLending was…
Refinancing my car with iLending was the best decision I've made! Colby was super helpful and efficient, he did the best he could to help me find something that worked out with me, Laurence was also great. Communication skills 10/10.
16 July 2025
Unprompted review
Reply from iLending
Thanks for your review! If friends or family need auto loan refinancing, send them our way, and we’ll thank both of you with a gift card.
Really Easy To Do
This process was so much easier than I thought it would be thanks to Silvanna and Lawrence!
29 July 2025
Unprompted review
Reply from iLending
Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.
ILending process was easy and there was…
ILending process was easy and there was no issue along the way. I’m more than happy to have done my refinance with them and would highly recommend them to anyone.
28 July 2025
Unprompted review
Reply from iLending
We’re grateful for your review! If you know anyone interested in refinancing their auto loan, refer them to us, and you’ll both receive a gift card as a thank you.
Incredibly easy and convenient!
Konrad made this experience quick and painless. VERY knowledgeable, able to answer every question I threw at him. This was by far the easiest and refinance I have ever experienced, thank you again Konrad
27 June 2025
Unprompted review
Reply from iLending
Thank you for sharing your thoughts! If you know anyone interested in auto refinancing, send them to us, and both of you will get a gift card as a thank you.
Great company
From the very beginning to end this company was great. Process was fast and easy. They saved me a lot on my interest rate cut it in half from previous
15 July 2025
Unprompted review
Reply from iLending
We’re grateful for your review! If you know anyone interested in refinancing their auto loan, refer them to us, and you’ll both receive a gift card as a thank you.
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