Using IGPR has helped massively with our workload and making sure paperwork is dealt with efficiently. The staff at IGPR are always happy to help with any IT issues or queries we come across. We are n... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I always find iGPR very helpful when I phone with a query. Tom was very helpful at suggesting another way for me to send a SAR that I had already completed and sent 3 months ago but has now expired at... See more
We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload man... See more
Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery... See more
Company details
Written by the company
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Contact info
United Kingdom
- hello@igpr.co.uk
- www.igpr.co.uk
4.9
Excellent
149 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have used IGPR over several NHS…
I have used IGPR over several NHS practices I have worked in, I find them extremely helpful, there at the end of the phone and just a jolly good service. I would recommend them. It sure beats taking up the GP time to review sars and insurance reports.
18 January 2026
Unprompted review
great service from Aga
great service from Aga, smooth and informative easy installation process
16 January 2026
Unprompted review
staff are always so helpful and…
staff are always so helpful and friendly. gets sorted instantly and dont usually have to wait too long
16 January 2026
Unprompted review
Friendly and helpful staff
Always find the staff at iGPR extremely helpful and solve any issue quickly. The software is great for producing and redacting medical reports.
16 January 2026
Unprompted review
Always helpful and knowledgable.
Always helpful and knowledgable.
Every member of staff I have spoken to has been friendly and helpful.
16 January 2026
Unprompted review
Remote Installation of iGPR Software
Remote Installation of iGPR Software
I work in a GP Surgery and Aga was my remote technician helping me install in iGPR on my system.
She was very patient, helpful and efficient. Really excellent service, thank you Aga & iGPR
16 January 2026
Unprompted review
Thank you TOM !!!
Really prompt and courteous response to my query, Tom is so patient and has dealt with issues previously.
16 January 2026
Unprompted review
Great customer service.
Our GP surgery has been using this provider for a short period of time but they have eased our work load and made completing insurance reports and subject access requests so much easier.
Any support and queries are resolved efficiently by the great customer service team especially Tom.
27 May 2025
Unprompted review
Awful, incompetent and potentially dangerous
If you have medical insurance and you have to ask for a history of issues and your GP Practise uses this awful company BEWARE.
They 'work' with my GPs in West Sussex to 'save them money' by providing summaries of medical reports relating to private medical claims.
Really ...?! Thank God I had a chance to review the incompetent review IGPR wanted to sent to my insurance company WPA.
When asked by WPA to report issues relating to an arthritic knee back to 2019 this company cut and pasted my medical record back to 2010 and included some really personal and unrelated information.
I complained to the GP surgery and was able to block the report.
Second time IGPR deleted vital parts of the information so WPA refused my knee operation privately in the UK.
This isn't a 'bad blood' situation but honestly if IGPR get hold of your GP practise and get hold of your records, read every single line intensively or you will be refused cover, as I have been.
5 March 2025
Unprompted review
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