Using IGPR has helped massively with our workload and making sure paperwork is dealt with efficiently. The staff at IGPR are always happy to help with any IT issues or queries we come across. We are n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always find iGPR very helpful when I phone with a query. Tom was very helpful at suggesting another way for me to send a SAR that I had already completed and sent 3 months ago but has now expired at... See more
We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload man... See more
Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery... See more
Company details
Written by the company
We are the leading Software and Outsourcing Processor for GDPR compliant Medical Reporting on behalf of Primary Care General Practice. Additionally we are a trusted supplier to the majority of UK Life Insurers, British Military, the Legal Industry and Research Bodies for the request of consented patient medical reports.
Contact info
United Kingdom
- hello@igpr.co.uk
- www.igpr.co.uk
4.9
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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SAR HELP
Great Customer Service
System is very helpful for the practice well worth it!!
Any issues its easy too get in contact with their help team
Overall easy system and helpful team
18 February 2026
Unprompted review
Even though there was a long delay in…
Even though there was a long delay in answering the call, once I got through my problem was dealt with in a very friendly and efficient manner
18 February 2026
Unprompted review
Always there when we need help
Tom always helps with whatever we need. always quick to respond to questions, is pleasant and efficient. Very happy with the service.
18 February 2026
Unprompted review
Customer service team was very helpful…
Customer service team was very helpful and quick at solving my problem. Also, very informative making the practice aware of new tools on iGPR.
18 February 2026
Unprompted review
Fantastic service and Tom is great
Fantastic service and Tom is great! Very intuitive system shaving time off admin by auto redacting and very reliable. Will 100% recommend to any GP practice.
17 February 2026
Unprompted review
Tom was very polite and helpful and…
Tom was very polite and helpful and got IGPR up and running with EMIS very quickly. The only reason I didn't give the experience a 5 was because the call wait time was very long.
17 February 2026
Unprompted review
Great customer service!
Great customer service!
We have found iGPR's team really supportive with our recent issue with receiving payments. They took the time to offer detailed support and we have improved the efficiency of the hole process. Thank you!
17 February 2026
Unprompted review
The igpr system is very easy to use.
The igpr system is very easy to use.
16 February 2026
Unprompted review
IGPR is very beneficial to our surgery
IGPR is very beneficial to our surgery, it frees up time for the Doctors to treat and see their patients. I have never had any issue with the service, they are very reliable and easy to contact. I have recommended IGPR to other Practice Managers at recent meetings.
16 February 2026
Unprompted review
My query was dealt with quickly and…
My query was dealt with quickly and professionally. Each step was explained by Tom, he was a star!
13 February 2026
Unprompted review
Great product with Excellent Customer Service!
Site very user friendly and easy to navigate. Options to conform to the needs of the service you are looking for. Customer service excellent, response time excellent.
Overall provides a more faster efficient service than what we had before.
10 February 2026
Unprompted review
Always great customer service
Always great customer service with iGPR. Tom particularly today was very thorough with helping me locate a particular report.
6 February 2026
Unprompted review
Helpful and efficient
Helpful and efficient. Resolved issue quickly and also looked in to a different issue whilst resolving the issue at hand.
Gave great advice and was pleasant on the phone
6 February 2026
Unprompted review
Very helpful support when contacted…
Very helpful support when contacted today to install system at new site explanation of how to access 2 different IGPR accounts straight forward. The IGPR system is very straight forward to use only negative is not being able to split a completed IGPR report which is a large file which causes issues when trying to send by email
6 February 2026
Unprompted review
So easy to use and staffs are always so…
So easy to use and staffs are always so lovely and very fast in helping with query
5 February 2026
Unprompted review
Great product and customer service
Took a while to get through on phone, but as always great customer support, information and helpful with advice. Used iGPR for some years now, no problems, really does help with SARs etc in GP Surgery setting, would recommend.
4 February 2026
Unprompted review
We have been using of IGPR for nearly 5…
We have been using of IGPR for nearly 5 years now, and I honestly can’t recommend them highly enough. The service they provide is excellent, always thorough, careful, and extremely professional.
IGPR have been a huge support to our practice, especially with reports, and this has saved our team a significant amount of admin time. They really understand the needs of a busy practice and make everything feel much more manageable.
They are also very responsive and reliable. Whenever we have had any questions or issues, they have dealt with them promptly and efficiently, often stepping in to sort things out for us without any fuss. Overall, a brilliant service and a fantastic team to work with. I would absolutely recommend IGPR to any practice looking for dependable and high-quality support.
2 January 2026
Unprompted review
Faultless Customer Service
Faultless Customer Service! I spoke with Tom and he was so friendly and professional, he fixed the problem within a matter of minutes, very happy with the service provided, thanks again!
29 January 2026
Unprompted review
We have used iGPR for many years and…
We have used iGPR for many years and the expresience has been great . We have also been using the managed service since it became available for TPP practices and that has helped with the workload management significantly .
To top it all off , the customer service is excellent ( that is if you ever need to contact them)
23 January 2026
Unprompted review
Great tool to use
Great tool to use, saves a lot of time and the support team are great
23 January 2026
Unprompted review
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