If Skadeförsäkring AB Reviews 

15,630
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

More than one month I was calling and chatting with If employees to get insurance. Explained that I have no bank id so I need to get my home insurance invoice by email. But instead paper letter was se... See more

Rated 5 out of 5 stars

I contacted IF försäkring to see what insurance I can get since as a member of Sveriges Ingenjorer and the terms were beneficial for me. Its not the cheapest insurance on the market but the advertis... See more

Company replied

Rated 4 out of 5 stars

The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect. Three things got me. First, the website is exclus... See more

Company replied

Rated 5 out of 5 stars

I had health insurance at IF while living in Latvia and had a great experience with them, such as you can quickly reaching customer service and getting support. Now, in Sweden, I have bought new ho... See more

Company replied

Company details

  1. Insurance Company
  2. also in
  3. Auto Insurance Agency
  4. Home Insurance Agency
  5. Personal Insurance Company

Written by the company

Vi erbjuder prisvärda försäkringslösningar som ger våra kunder trygghet och stabilitet i boende, vardag och företagande.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

16K reviews

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4.2

All reviews

(15,630)

734 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Insurance is IF insurance

If insurance is best for people in issue and damage

25 June 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi,

Thank you for your kind review.

Regards,
Johanna, If Insurance

Rated 5 out of 5 stars

I usually have very little trust for…

I usually have very little trust for insurance companies that they actually not help when we really need them. But I am very happy that IF staff was so transparent and honest regarding the recent claim that I had. I was so glad to take my Home and Car insurance at IF Sweden. Hope this level of trust and transparency continues. Keep it up IF, Sweden.

9 June 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Anil,

Thank you so much for your review. That makes us really happy to hear. We are glad that we could help.

Kind regards,
Emma, If Insurance

Rated 3 out of 5 stars

Incidente

lite snabbare svaret

9 June 2023
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Reply from If Skadeförsäkring AB

Hej Annabelle,

Tack för ditt omdöme och för din feedback.

Vänliga hälsningar,
Emma, If Skadeförsäkring

Rated 5 out of 5 stars

Bra forsakringar

6 June 2023
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Reply from If Skadeförsäkring AB

Hej Ioi,

Tack för ditt fina omdöme.

Vänliga hälsningar,
Emma, If Skadeförsäkring

Rated 5 out of 5 stars

My case was handled so fast and in a…

My case was handled so fast and in a helpful way, it was a minor damage I reported but the money thay insurance would cover was in my bank account 2 days later than the call.

19 April 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Ilker,

Thank you for your review. We are glad to hear that you are satisfied with your claims handling.

Kind regards,
Johanna, If Insurance

Rated 5 out of 5 stars

IF Insurance is the best

IF Insurance is the best, by far! The were so swift in replying and so effective! I needed to claim from a travel insurance after my luggage was distroyed and they were really helpful!

5 April 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Luthando,

Thank you for your kind review, it makes us very happy to hear that we could help you.

Best regards,
Johanna, If Insurance

Rated 5 out of 5 stars

Simple interface

Simple interface. Affordable price

4 April 2023
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Reply from If Skadeförsäkring AB

Hi Abikash Sharma,

Thank you very much for sharing your experience here on Trustpilot

Best regards,
Martin, If Skadeförsäkring.

Rated 5 out of 5 stars

Professional attitude

From reporting the claim to making a decision on the burglary claim, IF Insurance has maintained a high level of professionalism. I currently have all my insurances with IF and would highly recommend them.

30 March 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Khan,

Thank you very much for sharing your experience.

We wish you a nice day,
Martin, If Insurance.

Rated 5 out of 5 stars

Fast service

24 March 2023
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Reply from If Skadeförsäkring AB

Hej Maria,

Tack för ditt fina omdöme.

Vänliga hälsningar,
Johanna, If Skadeförsäkring

Rated 5 out of 5 stars

Bra service.

20 March 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hej Mats,

Tack för ditt omdöme!

Vi önskar dig en fortsatt trevlig dag.
Martin, If Skadeförsäkring.

Rated 1 out of 5 stars

Blood suckers

Hi Guys,

Better not choose this insurance company! They only care about getting your money richer but not helping you when you have an issue. I had a stolen phone case. I took a lot of effort to find all the supporting documents and in the end, they said they can't give me any compensation.

Find something better!

14 March 2023
Unprompted review
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Manoop,

We have sent you message to get more information about your problem.

Kind regards,
Johanna, If Insurance

Rated 1 out of 5 stars

When I tried to claim samages for a…

When I tried to claim samages for a balcony fence that was repaired agter a storm, I was told that hhd self risk has gone up from 1 500 krs to 5000 krs.

Without being informed of this change.

5 March 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Mariam,

I'm sad to hear that you're not satisfied with your claim. If you have questions regarding your deductible please contact our customer service at 0771-655 655.

Kind regards,
Martin, If Skadeförsäkring.

Rated 1 out of 5 stars

puncture tires replacement will increase premium

Lot of waiting time in phone and provided option to call back after waiting a long time.

Unsatisfied regarding claim handling. I was informed by customer care that premium will increase for replacing punctured tires (which can happen to anyone and has nothing to do with driving skills).

19 February 2023
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Reply from If Skadeförsäkring AB

Hi Zydrunas,

We appreciate you sharing your experience and welcome your feedback.

Kind regards,
Johanna, If Insurance

Rated 2 out of 5 stars

The UI is poor

The UI is poor. It took me a lot of time to find a place where I can change some details that are important but were not offered for input at start.

19 February 2023
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Reply from If Skadeförsäkring AB

Hi Robert,

Thank you for sharing your experience. We take the feedback you give us with us and hope you will have a better customer journey next time.

Sincerely,
Martin, If Skadeförsäkring.

Rated 5 out of 5 stars

IF is great insurance company

I had health insurance at IF while living in Latvia and had a great experience with them, such as you can quickly reaching customer service and getting support.

Now, in Sweden, I have bought new home insurance which also was easy on their website. I hope for another good experience :)

3 February 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Anar,

We appreciate that you wanted to share your experience and we are happy to see that you have choosen us as you insurance company with you move to Sweden.

We wish you a lovely day,
Sara, If Insurance

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