I recd. the limited edition lab life golden Titan which I'm very pleased with. Ordering was easy & quickly rcd. it. How ever since then I've ordered 2 further items by telephone but according to Cus... See more
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Review summary
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Reviews shaping this summary
If you watch at he right time there are some great bargains. Especially with beauty. The Elizabeth Grant range is excellent. Still waiting for invoice statements to show flexi-pay dates!!!!?
Company replied
I am very happy to deal with Ideal World as I have purchased many items from them over a long period of time and have found them a very good shopping channel to deal with .Its easy to order ,items del... See more
Company replied
I buy zhuzh tan enhanc4r for years now always get good deals on iv told many people as i keep getting asked what i use .in 3 days i go from whute to dark. Even with no sun tanning lotion in this or an... See more
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Company details
About Ideal World
Written by the company
Ideal World TV - Delivering a dynamic and entertaining shopping experience.
Ideal World, TV - SKY 668 | Freeview 51 | Virgin Media 747 | Freesat 810 | Youtube
Share A Meal
Written by the company
- With every purchase we donate one meal to a hungry child in India and the UK
Contact info
Ideal World, Surrey House, Plane Tree Crescent, Feltham, TW13 7HF, London, United Kingdom
- 0800 151 2345
- customercare@idealworld.tv
- www.idealworld.tv
4.1
Great
105K reviews
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The item was far too small.and very…
The item was far too small.and very impracticable very awkward to use.
27 July 2026
Reply from Ideal World
Dear Kitty,
We have investigated your query, and as discussed with you over the phone, we understand your concern that it was informed the Vibration Heated Massage Belt could also be used on the shoulder. We appreciate that this did not fulfil your intended purpose, as you were specifically looking to use it on your shoulder.
We would like to clarify that while it was suggested that the belt could be tried on the shoulder, it is designed specifically as a waist massage belt. As such, it is intended to provide the best fit and performance when used around the waist and may not work as seamlessly when used on the shoulder.
We would kindly ask you to return the item. To help resolve this matter as quickly as possible, we can confirm that your refund has already been processed, and we hope this helps address your concerns.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Polite helpful telephone operators…
Polite helpful telephone operators received parcel within specified time
26 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Easy to order very quick delivery easy…
Easy to order very quick delivery easy to return if needed to products are always better when you see them close up and delivery service is great and quickly resolved if not
23 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Fast delivery
Fast delivery. The products you sell Elizabeth Grant really work. Great deals thank you.
27 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
I am sorry but I can not remember my…
I am sorry but I can not remember my purchase from you but it must have been an article that my wife or myself wanted.
23 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
We have checked your account and would like to confirm that your recent purchase was for the Linsar 3-in-1 Cordless Vacuum Cleaner. We hope you and your wife are pleased with your purchase and that it meets your expectations.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
I recd Lab Life Titan.
I recd. the limited edition lab life golden Titan which I'm very pleased with. Ordering was easy & quickly rcd. it. How ever since then I've ordered 2 further items by telephone but according to Customer Services they haven't recd. these orders. I won,'t purse this
It's their loss.
22 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
We're pleased to hear that you are happy with your Limited Edition Lab Life Golden Titan and that you found the ordering and delivery process straightforward.
We have also checked the issue you mentioned regarding your telephone orders. We can see that orders have been placed across two separate customer accounts—one registered with your email address and another with your phone number—which appears to have caused the confusion.
If you do not require two separate accounts, we kindly ask that you contact our Customer Services team. They will be happy to review your accounts and assist in resolving the issue to help avoid any confusion with future orders.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Smooth process and most importantly…
Smooth process and most importantly trust in the product and company
26 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Brilliant pair of sunglasses
The clarity of the sunglasses wasn't something I expected, so good I bought a second pair for one of my daughters, who also agreed with me.
25 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Easy to order good value for money
20 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Small in size why do they not design…
Small in size why do they not design bras for the larger bust ladies. Got it on no problem but the cup size was so small ridiculous
27 July 2026
Reply from Ideal World
Dear Helen,
We're sorry to hear that the sizing did not meet your expectations. We understand your disappointment, particularly regarding the fit, and we appreciate you sharing your experience with us.
Your comments have been passed on internally for further review, as customer feedback is important in helping us improve our product range and offerings.
We can also confirm that we have received your returned item and your refund has now been processed.
Regards,
Ansh
Ideal World Customer Care
The order was managed simply and…
The order was managed simply and quickly. My stuff arrived in a couple of days and it is good quality.
26 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
all went to plan.......all good
22 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Tut tut Ideal World
Ideal world, Ideal world, tut tut tut I used to shop watches and other products loads and loads, No Longer will! Only when there is an honest and fair deal will I purchase,PLEASE MAKE SURE YOU READ THIS! Before you buy do a search on the product you wish to buy, I wanted a Vostok Europe Glacier watch £699 from IW, GOT it for £549 brand new from UK source/supplier/distributer, when i text their studio number to find out more, I was ignored completely, no acknowledgement from the studio or the gallery so dont bother wasting a text message cost, you wont get an answer. SO ONCE AGAIN IW YOU LET US ALL DOWN, REALLY FED UP WITH YOU NOW.
30 July 2026
Unprompted review
Reply from Ideal World
Dear Jon,
We always aim to provide the most competitive prices possible; however, prices can vary between retailers depending on the offer available and the source or supplier/distributor. We understand the importance of finding the best value and appreciate you sharing your experience.
We're also sorry to hear that you did not receive a response to your text message. Our studio team does its best to answer as many viewer questions as possible during live broadcasts, but due to the volume of messages received, it is not always possible to respond to every enquiry.
For product-specific questions or assistance with an order, we recommend contacting our Customer Services team directly, as they are the most appropriate channel to provide detailed information and support.
Regards,
Ansh
Ideal World Customer Care
Watching ideal world watches last…misleading the viewers
Watching ideal world watches last couple of weeks, they never ever stop deceiving the viewers, ie honest kev has continually stated their will be no more teaser watchs as traser will only be selling direct from traser, lie, traser will be supplying there distributors word wide now and in the future, they are already selling a new model Which is a £160 cheaper online, the ideal world presenters are shameless liers.
2 August 2026
Unprompted review
Reply from Ideal World
Dear Customer,
We have investigated your query and carefully checked the relevant presentations. Based on our review, we could not find any instance where the presenters made the claim mentioned in your review.
We understand your concerns regarding pricing and would like to assure you that we always strive to offer our customers the most competitive prices possible. However, prices can vary across different online platforms depending on factors such as promotional discounts, offers, and how the products are sourced.
Regards,
Ansh
Ideal World Customer Care
memory foam pillow price
A great product at a great price, and excelent fast delivery service.
22 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Good products and customer service.
22 July 2026
Reply from Ideal World
Dear Customer,
We appreciate your valuable feedback and are delighted to see your positive rating.
Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.
Regards,
Ansh
Ideal World Customer Care
Rubbish purse
The purse thst I received was a disgrace and I dont know how it passed your quality control,it looked like someone had used it and sent it back after scraping some of the coating off it. I have opted for another one which I hope I will be able to use
25 July 2026
Reply from Ideal World
Dear Shona,
Please accept our apologies for the disappointment caused by the condition of the purse you received.
We have looked into your query and understand your concerns regarding the condition of the item. As you have returned the purse, we have assisted you with a replacement as requested.
We hope the replacement arrives in perfect condition and that this helps address your concerns.
Regards,
Ansh
Ideal World Customer Care
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