Ideal World Reviews 

104,763
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 5,030 reviews, reviewers had a great experience with this company. Customers frequently mention how easy it is to place orders through the website or by phone, enjoying a smooth and pleasant shopping journey. Shoppers also appreciate the wide selection of reasonably priced products, describing the great value and impressive quality of their purchases. Furthermore, consumers consistently praise the fast delivery service, noting that packages arrive promptly and in good condition. Some reviewers were not happy with faulty items that developed defects or completely stopped working shortly after arrival. A few other people also felt that handling returns was frustrating, mentioning unexpected postage costs and delays with replacements.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and in perfect... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the fast shipping times and... See more

Quality

People report positive experiences with quality, noting that items are very well made and match descriptions.... See more

Order

Users describe positive interactions with order, highlighting how simple the purchasing process is both... See more

Price

Reviewers mention positive feedback about price, frequently highlighting great deals and reasonable costs on... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recd. the limited edition lab life golden Titan which I'm very pleased with. Ordering was easy & quickly rcd. it. How ever since then I've ordered 2 further items by telephone but according to Cus... See more

Company replied

Rated 4 out of 5 stars

If you watch at he right time there are some great bargains. Especially with beauty. The Elizabeth Grant range is excellent. Still waiting for invoice statements to show flexi-pay dates!!!!?

Company replied

Rated 5 out of 5 stars

I am very happy to deal with Ideal World as I have purchased many items from them over a long period of time and have found them a very good shopping channel to deal with .Its easy to order ,items del... See more

Company replied

Rated 5 out of 5 stars

I buy zhuzh tan enhanc4r for years now always get good deals on iv told many people as i keep getting asked what i use .in 3 days i go from whute to dark. Even with no sun tanning lotion in this or an... See more

Company replied


Company details

  1. Online Marketplace

About Ideal World

Written by the company

Shop Fashion Shop Beauty & Fragrance Shop Accessoreies Shop Home, Leisure, Garden & More Follow Us on Facebook Contact Customer Care
Ideal World is one of the largest E-Commerce businesses with a TV home shopping channel in the UK. Ideal World delivers a dynamic and entertaining shopping experience, backed up by a website offering all the deals you see on TV and lots more! With leading brands and great deals, Ideal World offers quality items for you, your home and everything in between!

Ideal World TV - Delivering a dynamic and entertaining shopping experience.

Ideal World, TV - SKY 668 | Freeview 51 | Virgin Media 747 | Freesat 810 | Youtube

Share A Meal

Written by the company

With every purchase we donate one meal to a hungry child in India and the UK

Contact info

4.1

Great

TrustScore 4 out of 5

105K reviews

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Asks customers to review

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4.1

All reviews

(104,763)

4,820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Watching ideal world watches last…misleading the viewers

Watching ideal world watches last couple of weeks, they never ever stop deceiving the viewers, ie honest kev has continually stated their will be no more teaser watchs as traser will only be selling direct from traser, lie, traser will be supplying there distributors word wide now and in the future, they are already selling a new model Which is a £160 cheaper online, the ideal world presenters are shameless liers.

2 August 2026
Unprompted review
Ideal World logo

Reply from Ideal World

Dear Customer,

We have investigated your query and carefully checked the relevant presentations. Based on our review, we could not find any instance where the presenters made the claim mentioned in your review.

We understand your concerns regarding pricing and would like to assure you that we always strive to offer our customers the most competitive prices possible. However, prices can vary across different online platforms depending on factors such as promotional discounts, offers, and how the products are sourced.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

memory foam pillow price

A great product at a great price, and excelent fast delivery service.

22 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 1 out of 5 stars

Rubbish purse

The purse thst I received was a disgrace and I dont know how it passed your quality control,it looked like someone had used it and sent it back after scraping some of the coating off it. I have opted for another one which I hope I will be able to use

25 July 2026
Ideal World logo

Reply from Ideal World

Dear Shona,

Please accept our apologies for the disappointment caused by the condition of the purse you received.

We have looked into your query and understand your concerns regarding the condition of the item. As you have returned the purse, we have assisted you with a replacement as requested.

We hope the replacement arrives in perfect condition and that this helps address your concerns.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 4 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Good quick service

Good quick service. Nice product very well made. Helpful team on phone

25 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Lovely top

Lovely top. Fast delivery, good price

25 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Your staff are incredible

Your staff are incredible, and so helpful

24 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 1 out of 5 stars

Did not get free items that prompted me…

Did not get free items that prompted me to buy product

20 July 2026
Ideal World logo

Reply from Ideal World

Dear Michelle,

We have investigated your query and found that, due to a technical glitch, the free gifts associated with your order were unfortunately not processed. We sincerely apologise for this oversight.

We don't want you to miss out on the items you were entitled to receive, so we have already created a replacement order for your free gifts. These will be dispatched shortly and should be with you soon.

Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Nice product arrived when it said 7t…

Nice product arrived when it said 7t wood

24 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Great Buy and Service as always from…

Great Buy and Service as always from ideal world.

20 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Goods arrived promptly and as expected

Goods arrived promptly and as expected. Website is easy to navigate.

24 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Very easy to order and excellent…

Very easy to order and excellent products very efficient delivery service

20 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

Rated 3 out of 5 stars

I found the lamp to be beautiful

I found the lamp to be beautiful, but found it difficult to put the bulb in, the first blew the second is ok, I have had to refer more, also the plug is not a standard British plug and I have also had to purchase a converter plug, so in all the lamp extras have cost more than the lamp itself, perhaps it was its beauty I fell for but will not buy and keep something in future without reading all the relevant accompanying information

24 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the lamp did not meet your expectations.

We apologize for the difficulties you encountered with fitting the bulb and for the inconvenience caused by the plug requiring an adapter. We understand how frustrating it must have been to incur additional costs after your purchase.

Please get in touch with our Customer Service team on 0800 151 2345 (option 2) or email us at customercare@idealworld.tv so we can look into this further and assist you in the best possible way.

Regards,
Ansh
Ideal World Customer Care

Rated 5 out of 5 stars

Good range of products at reasonsbke…

Good range of products at reasonsbke prices.easy to order , fast deliver and easy return policy

24 July 2026
Ideal World logo

Reply from Ideal World

Dear Customer,

We appreciate your valuable feedback and are delighted to see your positive rating.

Your satisfaction is our priority, and we look forward to serving you again in your future shopping experiences with Ideal World.

Regards,
Ansh
Ideal World Customer Care

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