ID&C Wristbands Reviews 

1,733
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting clear printing and appealing designs for items like wristbands and lanyards. The swift and reliable delivery service is frequently commended, with orders often arriving on time or even earlier than expected. Many appreciate the customizable options, user-friendly design tools, and helpful customer service, leading to high satisfaction and repeat orders. However, some customers noted issues with delivery, including late or incomplete orders, and a lack of communication regarding these problems. Others experienced problems with product accuracy, such as missing text on custom items or inconsistent colors on repeat orders, and some reported durability concerns like broken clips or uncomfortable stitching.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its good quality, clear printing, and... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent product... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and rapid... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied

Rated 5 out of 5 stars

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more

Company replied

Rated 5 out of 5 stars

The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more

Company replied

Rated 5 out of 5 stars

We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more

Company replied



Company details

  1. Digital Printing Service
  2. Event Technology Service
  3. Prints and Signs Store
  4. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,733)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amazing staff

Amazing staff, very supportive.

Did have some issues with UPS putting the delivery on the wrong van, which slowed down getting them and cut the timings quite fine, but they figured this out in the end, and this wasn't ID&C's ownership.

The badges looked beautiful and were such a hit on the day!

5 March 2025
Rated 5 out of 5 stars

We used this for a wedding and party

We used this for a wedding and party. It was perfect. the cloth bands are just like a festival and was fun to see guests with "bride", "groom", "family", etc... great conversation starter

14 March 2025
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave a review on your recent custom wristband order with us! We hope that your wedding and party were amazing events, and we wish you and yours the best!

Rated 5 out of 5 stars

Excellent service

Super quick turnaround, high quality product and great customer service to ensure our design worked. Lots of compliments from our delegates on the quality of the lanyards.

17 January 2025
Rated 5 out of 5 stars

good quality and price.

good quality and price.
quick shipment time.
easy to complete even custom wristbands.

16 January 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Jeremy, thank you for taking the time to leave a review on your recent order with us. We are happy to hear that your experience was a great one!

Rated 4 out of 5 stars

The bracelets came out absolutely…

The bracelets came out absolutely beautiful but no one can get them off.

5 January 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Stephanie, thank you for taking the time to leave us a review on your recent order of custom fabric wristbands. I can see that you ordered our secure lock option which is meant to be secured on the users wrist, and cut off when done being used. For future orders where you may want a reusable option, we suggest ordering our adjustable lock (which is at no additional cost), so that your users can remove once the event is over.

Rated 5 out of 5 stars

The wristbands are amazing!

The wristbands are amazing! They came out even better than I imagined. IDC answered questions that I had. My order shipped exactly when quoted and came on time. I will be using them again in the future.

31 December 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Jasmine, thank you so much for taking the time to leave us a positive review on your order experience! We look forward to helping you with orders in the future!

Rated 1 out of 5 stars

Poor customer service and poor communication

I recently tried to make an order for large print of badges. I am so disappointed as it all stated of so well. I spoke to a helpful customer service agent who advised although the time was tight they would b able to complete my order. I made sure I called before I make any order to make sure it was possible. However it quickly went down hill when my first email took over 24 for a reply and I had to call to chased. EVEN THOUGH THEY WERE AWARE OF THE TIME SCALE. They then wanted to charge me and additional fee due to there lack of communication and response time. I chased 5 times for payment details and to complete and after all this was asked for the basic information I sent in my first email again!!! All my trust was gone and therefore cancelled my order as if they can't find the details I have already sent the chances of them delivery my order on time was very little. One of the worst customer service and service i have used. Do not use not trustworthy.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Very professional team

Very professional team, went above and beyond to help us get our event just right.
Reply to emails straight away, giving us advise and support for our next event.

8 December 2024
Rated 5 out of 5 stars

Fast processing and delivery

Fast processing and delivery. Have had lots of compliments on our All Access stage credentials you guys did for us. Would not hesitate to order from you again.

21 October 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for the kind review on your recent order with us. We are thrilled to hear of the positive feedback and look forward to helping you with future orders.

Rated 5 out of 5 stars

They delivered on what they promised

Ordering was easy. Shipping was fast. What more could you ask for? The end product was what I expected. Quality is good. Production steps were not super clearly communicated but they delivered a good product when they said they would at a quality level that is on par for the price paid. Would use again.

20 October 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your review on your recent order experience with us. We are happy to hear that your order was as you desired it to be.

Rated 1 out of 5 stars

My entire order came wrong with no QR…

My entire order came wrong with no QR code and I called a few times customer service and left messages and I didn’t get a response
The entire order was put into trash
My order needs to get fully refunded
I am a longtime idc band customer I have had great experiences in the past but unfortunately my last experience was a bad one

2 October 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Joseph, thank you for letting us know about your recent experience with your custom paper wristbands. Our customer experience team will be sending you an email so we can connect with you on this and inquire as to whare number you have reached out to since we do not have any messages from you. We will await your reply via email to help rectify this for you.

Rated 5 out of 5 stars

Great experience

Great experience, The order was easy to do and quick to get here. Quality is great

3 October 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Jeff, thank you so much for taking the time to leave us a 5 star review on your recent order with us! We look forward to helping you with your next orders!

Rated 5 out of 5 stars

Smooth experience, lots of options

Website is easy to use with lots of options. Received correct item pretty quickly. Seamless experience.

3 October 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Theresa, thank you for you for leaving us a 5 star review on your recent order with us!

Rated 2 out of 5 stars

Late and Cold Service

Orders arrived late and customer service was not friendly or helpful.

29 October 2024
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hello, we are very sorry to hear about your recent experience with us. If you can share some more details about your order or the tracking number, we would be happy to look into this matter. Our CX team can be reached at contact@idcband.com

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