Most fraudulent company Ive ever dealt with. Please stay away from them. Paid via Paypal and it took 5 days to clear so they made me order via credit card. After 5 more days they then claimed they wer... See more
Company replied
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Excellent and fast delivery to resolve my machine down issue. Great dealing with them but you need to know the exact part code you are looking for. Could be better if have technical support to advise... See more
Company replied
I am very appreciative of ICDC SRL's honest and fast working spirit. Even though I transferred the wrong money, got help very quickly to refund. This is a quality and reputable sales address.
Company replied
Very fast service, immediate action for order, payment, supply, price is very reasonable. We love to work with you again and again. Keep Growing and help other to grow.
Company replied
Company details
- Industrial Equipment Supplier
- Electrical Wholesaler
- Electronic Spare Parts and Components Store
- Fastener Supplier
- Industrial Supermarket
- Pump Supplier
Written by the company
ICDC Srl is an industrial B2B company serving workmates manufacturing, installing and maintaining machinery, production lines or manufacturing plants. Industrial manufacturing is our environment!
Contact info
Corso Porta Nuova 53, 37122, Verona, Italy
- +39 02 2111 9843
- info@icdcspares.com
- www.icdcspares.com
4.2
Great
190 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most fraudulent company Ive ever dealt…
Most fraudulent company Ive ever dealt with. Please stay away from them. Paid via Paypal and it took 5 days to clear so they made me order via credit card. After 5 more days they then claimed they were out of stock. This was a machine down situation. When we called them out, they charged us over 100 euro in administration fee for being impolite. We lost over 6 figures in downtime. STAY AWAY. THE WORST COMPANY
7 April 2026
Unprompted review
Reply from ICDC Srl
Dear Ms. Amy O.,
Customers are always right.
Professional communication must remain grounded in mutual respect and correctness: we do not tolerate insults, dishonesty, or threats directed toward our company and our staff, as such behavior is inconsistent with respectful and polite communication standards.
Despite the erratic nature of your inquiries, the ICDC team made every effort to provide support — at no additional cost — during the Easter break. We are currently reviewing the history of this case for further improvement on the management of high-conflict customer interactions.
Best Regards
Paolo @ ICDC Team
Another manufacturer's product delivered than offered.
The item type was not what was requested and offered. Electrically it was the same, but mechanically there was a difference with the third (support) pin missing in a snap-in electrolytic capacitor. The manufacturer was another company. I had expected more accurate relation from the supplier. Still we can use them but have to use glue for mechanical support.
22 December 2025
Though we cannot order successfully…
Though we cannot order successfully thru your website, your service support dept. help us to complete the order placing.
1 September 2025
We were very satisfied with the quick…
We were very satisfied with the quick delivery and
uncomplicated process.
Thank you!
27 June 2025
The Siemens products sent over do not…
The Siemens products sent over do not have packaging boxes, and the customer believes they are second-hand goods. They have not yet been delivered
19 May 2025
We have received your parts on last two…
We have received your parts on last two days before , both are faulty
let me know what to do ?
photo attached herewith
15 April 2025
Amazing Sales Company
Great Response to all steps in the sales section and prompt answer and follow up. Thanks
24 March 2025
good and fast service -genuine product
12 March 2025
Quick delivery and good communication
Very quick ans responsive to questions. The items work perfectly and arrived in good conditions.
13 February 2025
Perfect delivery
Perfect communication, continuous information about the status of the order, very fast shipping in Europe.
13 February 2025
Item sent with the wrong tag
Item sent with the wrong tag. I sent an email still waiting for an answer. Was the unit tagged wrong, or did they ship the wrong thing?
30 January 2025
excellent deal.
19 December 2024
Staff and support are excelent...very…
Staff and support are excelent...very profesional...
23 December 2024
Reply from ICDC Srl
Hi Adi,
Thanks a lot for your time and words.
Our continuous improvement plan is our endless commitment!
Season's Greetings,
ICDC Team
fast replying to my emails
fast replying to my emails. excellent service.
16 December 2024
Unprompted review
Reply from ICDC Srl
Hi, thanks a lot for your appreciation about our continuous focus on all inbound messages.
Season's Greetings,
ICDC Team
Reply from ICDC Srl
Hi Aleksandar,
Thanks for your comment: get a continuous flow of information about order process is part of our mission.
Season's Greetings,
ICDC Team
Used motor being sold as new
We ordered a motor that was listed as brand new, that upon arrival was clearly used, with many classic signs of wear and damage. ICDC refused to acknowledge this or provide comment, despite numerous emails. In addition, the delivery was delayed due to the packaging of the motor being inadequate
4 September 2024
Unprompted review
Reply from ICDC Srl
Dear Liam,
We do not accept blackmail nor threats for false or specious claims invented to get a discount.
ICDC works with dignity and respect for all people contacting us, and we take care and reply to all communications with them, including your menaces about this negative review, unacceptable.
Regards,
ICDC Team
P.S.
You were aware that shipping was delayed by 1 day because we decided to oversize the crate, ordering an even stronger customized wooden one for this net/gross 105/120 kg electric motor to be shipped with DHL Express, arriving safe at destination.
Excellent and fast delivery to resolve…
Excellent and fast delivery to resolve my machine down issue. Great dealing with them but you need to know the exact part code you are looking for. Could be better if have technical support to advise if unsure of part code
12 September 2024
Reply from ICDC Srl
Hi Christine, Thanks for your review. Your point, noted and we are working to improve our technical support too.
Thanks & Our Best Regards,
ICDC Team
Vety fast delivery and excellent…
Vety fast delivery and excellent communication with email. I truly appreciate this company.
5 September 2024
Reply from ICDC Srl
Hi Jari, thanks a lot for your time and for your feedback!
Best Regards
ICDC Team
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