Excellent solution to cover a period where kitchen was rebuilt due to water damage. Pod had all mod cons & placed on drive with easy access. Saved me moving out of my house for 6 months. ICAB team bri... See more
Company replied
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Review summary
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Delivery and installation was smooth and problem free, the guys that did it were friendly and helpful, instructions were clear. Similarly the guys that collected it were quick and efficient despit... See more
Company replied
These guys have been excellent. Quick to respond, resolving enquiries as requested, with flexibility and a great range of options available. Speed of approval between them and our insurers, Admiral ha... See more
Company replied
We had an insurance claim which required our bathroom to be stripped out and refitted. Having a mobile bathroom (pod) supplied by icab meant we could remain at home with minimal disruption. The unit... See more
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Company details
Written by the company
The Insurance Claims Accommodation Bureau (ICAB) are specialists in arranging both planned and emergency accommodation, assisting those who suffer unwelcome events in their home, such as flood or fire. We act on behalf of Insurers, Social Housing organisations and a large range of Instructing Principals.
Contact info
Heronslea House, WD23 3HH, Bushey, United Kingdom
- 0208 421 8427
- info@icab.uk.com
- www.icab.uk.com
4.5
Excellent
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Be careful with this company
Be careful with this company. They say, as an accommodation provider, that they will pay you when the insurance company pays them. This is fine except it takes almost 2 months for them to get paid. Coincidentally they get paid just when I chase them. Then when they pay me they underpay - but of course that is just a keyboard error.
All in all not the greatest experience.
3 June 2021
Unprompted review
I've recently had to leave my flat…
I've recently had to leave my flat while fire damage is being dealt with. The insurers appointed ICAB to arrange temporary and subsequently longer term alternative accommodation. ICAB contacted me very quickly and made sure I had suitable to live. They were very efficient, friendly and helpful. They've dealt with all the relevant financial outgoings and removals, making what could have been a very difficult situation a lot easier.
Thank you Tim, Lucy and colleagues.
28 December 2020
Unprompted review
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