Ordered ventilation products at reasonable prices. Items arrived in good time and were of good quality. Made fitting a lot easier. I would certainly use them again and highly recommend them.
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Easy navigation of the website and helpful items suggestions. Straightforward shopping cart, payment with decent follow up on order and shipment. Only downfall is that they're didn't have absolutely e... See more
Company replied
Phil was extremely helpful when I called to discuss the best way to construct the ventilation for my new extractor fan. He talked me through the options and compiled a basket of items I would need. Th... See more
Company replied
Ingrid provided outstanding service. Although I'm not very skilled at online shopping, she showed great patience and offered invaluable assistance. Thanks to her, the process was easy and seamless. I'... See more
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Company details
- Kitchen Supply Store
- Appliance Store
- Electrical Appliance Wholesaler
- Home Improvement Store
- Ventilating Equipment Manufacturer
Written by the company
Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.
Why choose us?
Written by the company
- Price Promise
- Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
- Money Back Guarantee
- If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
- Friendly customer service
- We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696
Free Shipping within the UK Mainland for orders over £100
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.
Contact info
15 St John's Parade, DA14 6ES, Sidcup, United Kingdom
- 020 8463 9696
- info@i-sells.co.uk
- www.i-sells.co.uk
Special Trustpilot Deal
4.9
Excellent
10K reviews
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Replied to 100% of negative reviews
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I was satisfied with the services…
I was satisfied with the services offered by the store, and the products were delivered on time.
11 June 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you were satisfied with the service and that your products were delivered on time.
If you need anything else, just let us know.
Best regards,
The i-sells team
I had a great experience dealing with… Ted
I had a great experience dealing with Ted Valentinas at i-sells. From the outset, Ted was extremely knowledgeable, responsive, and willing to take the time to understand our unique requirements. He provided several practical ventilation and cooling solutions, clearly explaining the advantages and limitations of each option, and was always happy to offer advice and answer questions.
Unfortunately, despite the excellent support and well-thought-out proposals provided, our business ultimately decided not to proceed with the project due to internal circumstances unrelated to Ted or i-sells.
What stood out most was Ted's professionalism, patience, and genuine willingness to help, even when there was no guarantee of a sale. I really appreciated the time and effort he invested in exploring potential solutions for us, and I wouldn't hesitate to contact him again should our requirements change in the future.
Thank you, Ted, for the excellent service and support.
If you'd like it to sound a little more personal and less corporate, I can also give you a warmer version.
10 July 2026
Unprompted review
Reply from i-sells
Thanks so much for taking the time to leave such a thoughtful review. We’re really pleased to hear Ted Valentinas was able to support you properly — taking the time to understand your requirements, talk you through the pros and cons, and suggest practical options without any pressure.
We completely understand that projects sometimes change direction for reasons outside anyone’s control. What matters to us is that you felt well looked after throughout, even without a guaranteed sale. Your kind words have been passed on to Ted — he’ll really appreciate the recognition.
If your requirements change in future, we’d be very happy to help again.
All the best,
The i-sells team
I-Sells - Whole House Ventilation
Great product, good quality and as described
happy with our purchase and quick delivery
10 July 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you’re happy with your Whole House Ventilation purchase, and that the product was good quality, as described, and delivered quickly.
All the best,
The i-sells team
Phil at i-sells sidcup is amazing
Phil at i-sells sidcup is amazing. He is so helpful and skilled. I appreciate him and the store very much. Thank you. 5*
21 July 2026
Unprompted review
Reply from i-sells
Thank you so much for the 5* review — we really appreciate it. We’re delighted to hear Phil in our Sidcup store was so helpful and skilled, and that you value the support from him and the team. Your praise has been passed on to Phil — he’ll be chuffed to hear it.
With thanks,
The i-sells team
Comprehensive range of ducting online.
6 July 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you found our online ducting range comprehensive. If you ever want a hand matching parts or checking sizes, just let us know.
All the best,
The i-sells team
Products as described prompt delivery
10 July 2026
Reply from i-sells
Thanks for your feedback — much appreciated. We’re pleased the products were as described and delivery was prompt.
Kind regards,
The i-sells team
Absolutely fantastic from start to…
Absolutely fantastic from start to finish. Easy to use website, great prices, great products, fast dispatch and came in perfect packaging. Will be continuing to order from this company going forward.
9 July 2026
Unprompted review
Reply from i-sells
Thanks so much for the fantastic review — we really appreciate it. We’re delighted you found the website easy to use and that the prices, products, dispatch speed, and packaging were all spot on from start to finish.
Thanks again for your continued support — we look forward to helping with your next orders.
With appreciation,
The i-sells team
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased delivery was quick and that we had all the bits you needed. Great to hear you’re very happy.
All the best,
The i-sells team
Great website and fast delivery
Great website and fast delivery. A good company to deal with.
7 July 2026
Reply from i-sells
Thanks for your review — much appreciated. We’re pleased you found the website great, delivery fast, and that we were a good company to deal with.
Best wishes,
The i-sells team
honest and very good advice.
6 July 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you found the advice honest and very helpful. If you ever need a second opinion or help choosing the right parts, just let us know.
Kind regards,
The i-sells team
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you were happy with the service and that the goods arrived promptly.
With thanks,
The i-sells team
Great company, great service.
Wonderful company run by human beings! Truly!! They are so helpful. One person, Ted, especially so. As a private individual, not a business, I had such a small order but they gave me far more help than I could expect from a shop. I needed parts for ducting my portable Air Cons out through the wall but simply didn't understand how they would all fit together, Ted solved all the problems for me, even when it turned out the parts that had come with my Air Con units were not exactly standard! Fast delivery too and good prices. Cannot fault them (they're also huge fun to deal with!)
9 July 2026
Unprompted review
Reply from i-sells
Thank you so much for such a brilliant, detailed review — we really appreciate it. We’re delighted you felt looked after as a private individual (small order or not), and that Ted could help you make sense of how everything would fit together for ducting your portable air cons through the wall — especially with the added challenge of non-standard parts.
Your praise has been passed on to Ted, and he’ll be chuffed to hear you found the team genuinely human, helpful (and even fun!) to deal with. Great to hear delivery was fast and pricing hit the mark too.
All the best,
The i-sells team
Incredible customer service
Incredible customer service. I have never experienced such helpful service and interaction recommending and helping me find the correct product. Ted Valentinas provided an example of what customer service should be. Very grateful. Product ordered and very happy customer. Thank you
10 July 2026
Unprompted review
Reply from i-sells
Thank you so much for the lovely feedback — we really appreciate you taking the time to share it. We’re delighted you felt so well supported in finding the correct product, and that you’re happy with what you ordered.
Your praise has been passed on to Ted Valentinas — he’ll be chuffed to hear your comments, and it means a lot to the team to hear he set the standard for what customer service should be.
With appreciation,
The i-sells team
sent me the wrong part phoned them and…
sent me the wrong part phoned them and ted was so helpful he had it replaced the next day top service would highly recommend
6 July 2026
Unprompted review
Reply from i-sells
Thanks for your feedback — and sorry again that the wrong part was sent out initially. We’re really pleased Ted was able to get it sorted quickly and have the correct part replaced the very next day. Your praise has been passed on to Ted — he’ll really appreciate it.
Thanks as well for the recommendation.
Kind regards,
The i-sells team
Great service
Great service - really helpful sales team, item well packed and delivered on time
2 July 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased the sales team were helpful, and that your item was well packed and delivered on time.
With thanks,
The i-sells team
Reply from i-sells
Thanks for your feedback — much appreciated. We’re pleased it was as advertised and easy to install.
All the best,
The i-sells team
Great experience
The ordering was easy, the price was good and the delivery was great, item was packaged securely and it fits the purpose that I bought it for! Very happy, would use company again if needed!
25 June 2026
Reply from i-sells
Thanks for the lovely review — we really appreciate it. We’re pleased ordering was easy, the price was good, and delivery was great, and it’s brilliant to hear the item arrived securely packaged and fits the purpose perfectly.
Thanks again for choosing i-sells, and we’ll be here if you need anything in future.
Best wishes,
The i-sells team
Excellent quality
Easy to use website, everything you need is available. Prompt delivery, high quality products.
26 March 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you found the website easy to use, that everything you needed was available, and that delivery was prompt. Great to hear you’re happy with the product quality too.
Kind regards,
The i-sells team
Thanks to all the guys working here…
Thanks to all the guys working here really helpful will definitely be going back for a chat 👌
6 July 2026
Unprompted review
Reply from i-sells
Thanks for the lovely feedback — we really appreciate it. We’re glad the team were so helpful, and we’ll look forward to seeing you again when you pop back in for a chat.
All the best,
The i-sells team
Technical issue on 12 year old product - fixed
Had a technical issue for which suggested solutions were offered - on a 12 year old product! The zero cost solution worked & fixed it. As a backup, the second solution, offering a replacement for part of the product, would also have worked but was not needed.
Really good customer service for a product still marketed, showing long term commitment to support.
25 June 2026
Unprompted review
Reply from i-sells
Thanks for taking the time to leave such a thoughtful review — we really appreciate it. We’re delighted the zero-cost solution worked and fixed the issue, especially on a 12-year-old product, and it’s great to hear the backup option gave you peace of mind too.
We take long-term support seriously, so your comments about our commitment to helping customers over the life of the product mean a lot to the team. If you ever need anything else, just let us know.
With appreciation,
The i-sells team
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