Hulu Reviews 

3,264
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 456 reviews, most reviewers were let down by their experience overall. Many customers found the service unreliable, frequently encountering constant buffering, error messages, and app crashes that made the mobile application unusable. People also expressed significant dissatisfaction with the pricing, noting frequent increases and an excessive number of long advertisements, even within paid subscriptions, which severely disrupted their viewing experience and felt like a rip-off. However, some customers also noted that the platform offers a good variety of shows and available programs, which they found enjoyable.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing strong dissatisfaction, calling it... See more

User experience

Users describe negative interactions with user experience, citing constant buffering, error messages, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing that the service is very expensive and... See more

Application

Consumers find the app to be highly problematic, with many describing it as virtually unusable due to... See more

Subscription

Customers had negative experiences with subscription, with many expressing frustration over the ad-supported... See more

Reviews shaping this summary

Rated 1 out of 5 stars

mobile app is virtually unusable at times. constant buffering, or error messages that says they cant play this program right now try again later. I wouldnt recommend hulu to anyone.

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
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1-star

No history of asking for reviews

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1.2

All reviews

(3,264)

432 reviews in the last 12 months

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Rated 1 out of 5 stars

This service is ridiculous!!

This service is ridiculous!!! This TV doesn't seem to be part of the Hulu Household for this account everytime I try to log in!!! I should not have to get a code everytime I try to watch Hulu which I have PAID for!!!! Your help department is a joke and rude. They do not speak clearly and the noise in the background is horrible. My husband was told to cancel the service if he was so unhappy with it. The date of complaints have been more than once.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent Billing

Twice I've signed up for a hulu bundle with a prepaid card. Both times they've taken payment for a few months only to stop accepting my card. This time was after two months, my account page has a location to accept a gift card so I thought I'll just do that. I purchased a gift card to pay for the rest of my promotion only to find out when I went to enter it, they won't accept that either!! Hulu is a joke and if Disney is their parent company, they are too. Rob Kenney

28 January 2026
Unprompted review
Rated 2 out of 5 stars

Lack of cooperation for repair

Hulu is working at our house except for the sports channels. Well, technically, they work on our phones and ESPN worked on Saturday. Now Dad can't get his basketball game. Hulu said that they lost our account and can't fix it.

28 January 2026
Unprompted review
Rated 3 out of 5 stars

The "Still There?" Question

I dislike the fact that my shows are interrupted by the Still There? So frequently when watching a series it needs to be an option to stop asking that question and interrupting the program

26 January 2026
Unprompted review
Rated 2 out of 5 stars

Hulu does good streaming but it’s not…

Hulu does good streaming but it’s not made for people on the move. This is the only streaming service that after 4 times of streaming from somewhere other than your house you have to call to get full use of your service. It’s so stupid they do this and such a hassle to have to deal with. I wish they would change it but they don’t care about their customers, they just care about that money

25 January 2026
Unprompted review
Rated 1 out of 5 stars

they said it is an ongoing issue

they said it is an ongoing issue, ok so why not fix the issue that has been ongoing for several years, i want action for my money not excuses, and the stupid tech support idiots don't even know how to use a phone, or maybe they mean to hang up on me after waiting for at least 25 minuets then I call back, same problem, I want not one but 2 months of credits, for this and the fact that they keep telling me that it is an ongoing issue, maybe it's for reasons like this that Disney+ is going to absorb Hulu.

24 January 2026
Unprompted review
Rated 3 out of 5 stars

Please no ads in Spanish

Please no ads in Spanish. If someone wants Spanish they can switch the language or use subtitles. I use Hulu to go to sleep and rapid Spanish for commercial after commercial is annoying. We are in an English speaking country.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give them a -100 if I could

I would give them a -100 if I could. We watched AGT once a week, got clear to the semi final and guess what, Hulu locked it and now they want us to pay 90 dollars a month for it when we were paying 12.99. It's BS. We Cancelled.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

The quality was terrible

The quality was terrible. The resolution and sound quality would change as we were watching a show. Channels would go black or just a blue screen. I cancelled and went back to YouTube Live TV

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is a horrible company

Hulu is a horrible company! They overcharged me . I called and had to dispute all the charges they charged me over the year! They would only repay me for 4 months. The worst company ever. Never would offer me a cheaper rate for awhile after their initial mistake. Wanted me to pay full price ! Hulu is a joke ! Please check your bank accounts daily cause they will get you too! Fraud comapny

23 January 2026
Unprompted review
Rated 2 out of 5 stars

I see the “We’re having trouble playing…

I see the “We’re having trouble playing this” message at least once a day. Today, I’ve seen it 3 or 4 times and the sun just set. Can’t watch Blackhawk vs Caines game on Hulu even though there is a tile for it on my Home Screen

22 January 2026
Unprompted review
Rated 2 out of 5 stars

Subscription price

The streaming service it's ok, but even payjng, they include way too many 1:30secs commercials at least 5 for every episode of a TV series. That's a lot of advertising for such short time episodes.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible app

Terrible app, MILLIONS OF ADS per episode, just bad overall. I would not recommend. You can watch most of their series somewhere else. Not worth it.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Wish I could rate it with zero stars

Wish I could rate it with zero stars, have to force hulu to stop working, log in, and change my location each time I turn on hulu. Hulu gives you 4 changes before they lock you out, well sometimes I turn on different tvs over 4 times a day in the same house and hulu locks me out of live tv. So I have to call hulu and go thru the questions of them accusing me of sharing my subscription with others and then they reset my account. Getting very tired of calling them daily, I have them on speed dial until I change my service. When I ask tech support for a supervisor, they tell me they are and they are providing the best service for me. All I can say is BS

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Glitchy

Every time I try to rewind, it keeps immediately jumping back forward, which keeps me from properly watching a show if I go back 10 seconds it’ll play two seconds and then jump back to 10 seconds and I just went back which puts me ahead of where I was even if I exit the app come back it does the same thing.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

The worst application available

The worst application available. Every single day this atrocious application doesnt work. It will never open correctly. Over half of the shows or channels do not even open. My recommendation is move to YouTube TV. This is awful

19 January 2026
Unprompted review

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