Great service, Scott the manager made us feel very welcome and spent time showing us different combinations of doors and worktops, he made sure we were getting the best deal to suit our budget and not... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful friendly staff, always try to get you the best deals.
Would recommend

Reply from Howdens
Your rap show us full basket with bosch tools and they said if you join Howden this basket for new customers to join but when we join you didn't gave us backet what we agreed so basically they lying to us

Reply from Howdens
Exceptional quality kitchen and service!
We got an in-frame kitchen in November 2025 and the entire experience was excellent. The turnaround time from design to delivery was only a few weeks, which was very impressive. The quality of the kitchen is genuinely 10/10, and the instructions were clear and easy to follow for self-installation. On top of that, the price was the best in the market.
Highly recommend Brian and the team at Howdens Little Island.
— Niall

Reply from Howdens
Had to change a door size and it was handled quickly and easily without any drama.

Reply from Howdens
Excellent customer service from the staff in Howdens Leckwith. They are professional helpful and knowledgeable.
Highly recommended.

Reply from Howdens
I recently visited the Howdens Radcliffe store and was really impressed with their helpfulness and friendliness, they didn't stock what I originally went in store for but I didn't leave empty handed because they had some great rooster deal offers on.
Easy to work with, fast efficient service, happy to make changes as the project evolves.
Pre built units saves time on the install and reduces the level of waste packaging.
Great sraff at the Nottingham riverside branch everything faultless again

Reply from Howdens
Friendly and excellent staff.
Always willing to help and go the extra mile

Reply from Howdens
Welcoming staff, particularly Lilliah (Design Consultant) and Manager, Nicky.
Quoted from usual outlets first including another Howdens branch poor experiences. This branch was another level on welcome, down to business, helpful, professional and patient.
Nothing deterred Lilliah and I was a pain. It’s a lot of money and big decisions to choose a kitchen design and finish. Lilliah with Nicky if second opinion needed, always there and ready. Honestly simply superb.
Made a nightmare for me do-able and we got there.
Highly, highly recommend this branch.
I have always used the Cwmdu branch and found staff helpful I can’t remember his name but he’s always happy. Last visit there was a lady serving who gave the impression she didn’t want to be there. She also lied about a deal that was still on, so I went to another branch and purchased quite a few items under the rooster deal saving me quite a few hundred pounds. Very disappointed with the quality of service which is unusual.

Reply from Howdens
Holly was the best from start to finish we always used howdens thanks everyone mo

Reply from Howdens

Reply from Howdens
Not 100 % happy with the service, But after my review, I got a phone call from Callum, who assured me he would come & do a property visit. Initially I ordered 2 doors 2 sets of handles all the gubbins to go with them, had a lengthy conversation asking will the handles work, I was assured they definitely would work, went to collect them, no one about in the warehouse, then the warehouse lad told me that I hadn't ordered handles & hinges, yet I had paid for them, got the doors home the joiner came to fit them & hey presto they handles didn't work & my oak door was warped like F - - k (that was the joiners words not mine) another journey back to howdens Windsford tomorrow it is for me. After a visit from Mark who changed the handles the handles work fine. Nothing could be done with the door as it was already fitted. But recently by a couple of people I have been told wrapped doors from howdens have been known. But that has nothing to do with the staff in any store as the door's are packaged & they wouldn't know, so all in all I have changed my review. The after service was very good.

Reply from Howdens
Although you didn’t have what I needed in store, you sorted out with Nuffield road and I picked it up from there

Reply from Howdens
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.