Hot Tub World Reviews 

160
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We can’t recommend Hot Tub World enough. Whenever we need advice about our hot tub, they’re always available to help and whenever we’ve had any issues, they’ve come out and resolved them quickly, prof... See more

Rated 5 out of 5 stars

We have had excellent service from Hot Tub World since first debating getting one over five years ago and having a trial of lots of different tubs. A lot of firms are very attentive whilst looking for... See more

Rated 5 out of 5 stars

We've had great service from Hot Tub World over the last 5 years, since buying our Flair hot tub. They're at the end of the phone, always happy to provide guidance and advice when needed. They als... See more

Rated 5 out of 5 stars

Cannot sing their praises high enough. Extremely knowledgeable & friendly staff, no pressure sale and extremely accommodating. Helped us buy the right hot tub for our needs. Great wet test facilities... See more

Company details

  1. Hot Tub Store
  2. also in
  3. Home Improvement Store
  4. Hot Tub Repair Service

Information provided by various external sources

Established in 2000, as the first Independent Specialist Hot Tub Dealer in the North of England, Hot Tub World have grown to be one of the UK's leading hot tub dealers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Trustworthy and honest

Was recommended to try here by a friend before I bought a hot tub. All the staff at hottub world made the buying process a joy. No pushy sales pitches, just informed, helpful and knowledgeable advise. Excellent delivery and installation and perhaps more importantly great after sales care. Would highly recommend definitely 5 stars from us.

8 November 2017
Unprompted review
Rated 5 out of 5 stars

Superb customer service & price

Superb customer service from our first trip to the showroom through to installation and beyond, and all at a price which was a great deal. Would highly recommend to anyone looking at buying a hot tub!

8 November 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

Purchased their most popular hot tub in December 2016, love it, use it about 5 times a week.
All was straightforward and there installation guys knew exactly what they were doing, filled it with water, chemicals etc, great stuff!!

5 March 2017
Unprompted review
Rated 5 out of 5 stars

quality service

Brilliant staff the people who sorted it out for me over the phone choosing the hot tub right through to the people installing it! More than happy with everything and have good piece of mind that any problems they are just a phone call away to put anything right. Definitely recommend and would use again if need another hot tub

27 November 2016
Unprompted review
Rated 5 out of 5 stars

Wish Every Company was run like Hot Tub World!

A Real Pleasure from start to finish!!!!! How ever the word Finish shouldn't be used as I am still enjoying our New Hot Tub 7 days a week so my experience with Hot Tub world hasn't finished it has only just begun, Being in Business myself I know the meaning of Customer Service and boy do they tick the box, no over selling, they supply you with everything you need ( apart from the water) and wont sell you things you don't need. They turned up as promised and did a truly fantastic installation Job, I can honestly say I have never dealt with a better company!

22 November 2016
Unprompted review
Rated 5 out of 5 stars

Recommended hot tub brand

We were advised from a friend who had had this brand of tub for 9 years. Our local supplier for this brand was Hot Tub World Huddersfield. On visiting the outlet we were greeted with a very professional explanation of models and a demonstration from the display models. Two site surveys were made to advise on access and base preparation. 4 staff members delivered the tub and went through the operation in a very efficient manner. We have had two queries of operation covered resolved by phoning the supplyer. Highly recommend this company for their help advise and care of a new novis hot tub user and last but not least their very competitive pricing.

20 November 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant

Excellent service by all including the sales team and the guys who installed the hot tub. Brilliant from start to finish.

4 July 2016
Unprompted review
Rated 5 out of 5 stars

Hot tub world

We recently purchasrd a Hot Tub knowing nothing about this company. We visited several different Hot Tub Companies, and i can honestly say the Sales Assistant had knowledge about the product. We weren"t pressured to buy and the Customer Service was brilliant. From purchasing to Delivery and Installation everyone was first class. We have had a phone call this week asking if everything is ok. Highly reccommend

29 June 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered my hot tub based on the advice given in the shop, I was well advised and have had a very positive experience.
Highly recommended.
Richard

21 June 2016
Unprompted review
Rated 4 out of 5 stars

Supportive and friendly

We bought a Jetsetter Hot Tub last September and inevitably had teething problems. It was always easy to phone up for advice and at one point for a visit from a technician who was a delight and solved our problem quickly.

21 June 2016
Unprompted review
Rated 5 out of 5 stars

hot tub world hudersfield

Excellent service helped to choose the right tub and the instalation team was fantastic and very helpful they go above and beyond would recommend them for everyone

20 June 2016
Unprompted review
Rated 5 out of 5 stars

Efficient friendly service

Even,what may seem like the silliest of questions, is always answered with friendly advice. Nothing is too much trouble for any member of the team, they are all extremely courteous and very good humoured. It is a pleasure to be a customer

20 June 2016
Unprompted review
Rated 5 out of 5 stars

Always ready to help

Purchased a hot tub at a very reasonable price from Hot Tub World
Huddersfield back in November 2015. Had some new technology with the tub that we were not sure of. Got a good response each time I rang and they came out to me on a couple of occasions (I am about 50 miles away)
Very friendly staff always doing their best for your hot tub enjoyment.

20 June 2016
Unprompted review

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