I would recommend this place to anyone that enjoys traveling. It's affordable, clean and it has everything one needs when traveling. All the staff were very nice. Rooms were nice and warm in the win... See more
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See what reviewers are saying
Using Backpacers Inn Hostels in Mntreal and Ottawa I experienced two different worlds.. Five stars for Montreal and one (and a half) for Ottawa. I was ashamed showing my European quests the capital of... See more
I accidentally booked twice as I was trying to change the dates and had paid for cancellation insurance on both occasions. They took the deposit for both bookings and they refuse to refund as that is... See more
I bought their cancellation protection plan on a reservation in Ireland. When I had to cancel they refused to refund the deposit which was charged to my card. Be warned: the 'cancellation policy' on... See more
Good experience sleeping in capsule
Capsule Inn's location is superb. It situated only 3 minutes walk from JR station. There are a lot of good restaurants nearby. The capsule is cozy and quiet enough. Very convenient to travel to many places.
Good experience
Easy to book, good choice of hostels but informations about hostels are not always accurate (e.g. cancelation policy)
Never been to a hostel before, but this worked very well for me.
Very clean. I liked the staff (doesn't always happen). Nice common areas. Nice rest room. My room was very stark- which I suppose is to be expected.
Perfect Hostel Website!
The interface is so easy to use and is very informative. We chose to use Hostels.com over a hotel service based on the fact that we could just put a downpayment to save as opposed to our whole payment in one go. It's a really interesting and helpful system for College students who need to reserve a space but do not have the full means to do so just yet.
Excellent, I recommend it.
very good hotel
Very good hotel and cleanliness in the reception they are not so nice.
Hostels.com has a site that contains very valuable information
But I absolutely hate the notification "No Booking Fees - learn more..." for booking fees, because it interferes with my limited work space so that you cannot view that many hostel prices at the same time.
Great site and great deals
Wide range of choices, good locations and cheapest deals. Reviews are authentic on the site and reliable.
Value for money
Central location, easily accessible to local shops, transport and a good value for money
Great location, bit noisy.
The location was great but during the night it was a bit noisy. Very nice apartment, friendly staff managed the taxi pick up from the airport. Great place to stay, only few minutes walk from the center.
good website
Good and also bad experience. Although one of my children choices fail because of my negligence
Easy to use site
It was easy to see all the different hostels available in one place/ location and there was plenty of information listed for each one to help me make my choice. Reservation was easy to complete.
It was amazing
There was a hidden cost which was not mentioned but other than that everything else was wonderful
great value but terrible maps and directions
Found lots of great places, the reviews confirm whether the owner's blog stands up, etc. But once you've found your ideal place, do your own research to make sure you can find the place - the maps and directions are worse than useless, positively misleading (wild goose chase?)
Hostels.com rocks
I've never had any trouble with this site. When there were minor hiccups with the hostel I made a reservation at, they automatically moved me to another (better!) hostel in the area, free of charge. All of the hostels I've been to have been true to their online rating. No complaints.
easy to book a hostel
i booking from 2001 on hostel.com and its easy and you find a good hostel
Good hostel finding web
Easy to use, clear UI, many hostel(or hotel)resources. Highly recommend to budget travellers!
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