I would recommend this place to anyone that enjoys traveling. It's affordable, clean and it has everything one needs when traveling. All the staff were very nice. Rooms were nice and warm in the win... See more
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See what reviewers are saying
Using Backpacers Inn Hostels in Mntreal and Ottawa I experienced two different worlds.. Five stars for Montreal and one (and a half) for Ottawa. I was ashamed showing my European quests the capital of... See more
I accidentally booked twice as I was trying to change the dates and had paid for cancellation insurance on both occasions. They took the deposit for both bookings and they refuse to refund as that is... See more
I bought their cancellation protection plan on a reservation in Ireland. When I had to cancel they refused to refund the deposit which was charged to my card. Be warned: the 'cancellation policy' on... See more
A wonderful Hawaii Hostel -
I adored staying here- a sweet protected quiet place with wonderful staff - great facilities and fantastic people form all over the world - Really Great
no recommendation at all.
the hostels were not aware of our stay. we could not stay in the room that we have booked.
Never a problem
I am a world traveler in a budget and I always use Hostels.com for my reservations. They know their business.
I will recommend the site to fellow travelers all over the world
It was a good experience
I booked hostels on hostels.com and had no problems. All of the hostels where I stayed had me deposit. I was aware of what was due when I arrived in American money as well as foreign currency. I plan on using hostels.com again.
Easy to book, would recommend
Easy to search for hostels and easy to book, would recommend
no problems
I have booked in hostels.com the major of my trips without problem, the ocassions when i did not is because a better place is not in the website.
They offer the most affordable deal for me
Its just a great experience to know that what you paid for is all it is for you to have a comfortable stay in your choice of destination. I recommend using HOSTELS.COM for a myriad of deals just right for you...
Western Europe Student Trip
Booking was very easy through hostels.com. Descriptions were accurate, hostels were clean, the locations were perfect and the food was good where provided. I wouldn't hesitate to use hostels.com again when booking our high school/college trips abroad.
it's good times!
Please to having it. Not your standard mutation! Just go go go!
Johnathon as manager super great~!
Lost my car keys dropped out of my pocket with my hairband in my room. After a frantic call Johnathon took care of it~! thanks a whole lot. Wow! what a great place to stay...his flexibility with a baby crying all night next
door~was indeed...much appreciated. We caught up our sleep.
Better in Europe
Hostels.com had several good choices for many of the towns we visited in Europe even though we visited out of the way spots. Choices included hostels and inexpensive hotels. The choices are very limited in the US - nonexistent away from obvious tourist attractions.
No problem with booking in hostels.com
Making a reservation at hostels.com was really easy and it went without a problem. Reservation was in place when we arrived at the hostel and we payed exactly what was expected.
I feel like at home.
All very good,a good breakfast and life style,good areas for rest,wi fi,etc.The most important is the excellent location in the heart of Chelsea,a very nice and quiet area of NY city in Mannhattan.
Great experience
Great service, but to get ever better would be good to be able to make changes at the reservations
Very good place to be!
The overall experience was great. The closeness to places to visit and the different university campuses is ideal.
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