Hope Education Reviews 

8,199
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,148 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently praise the exceptional quality of the products, noting that items like toys and educational resources are robustly made and well-suited for kids. Consumers also highlight the remarkably fast delivery times and the overall efficient service provided by the responsive and helpful staff members. However, some customers also noted that occasionally boxes arrived poorly packed or damaged, leading to missing items and causing extra work for them. Other reviewers also mentioned experiencing unexpected delivery delays or dealing with various difficulties regarding the courier service when receiving larger orders.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and helpful... See more

Product

Customers had positive experiences with product range, quality, and pricing. Reviewers frequently highlight... See more

Order

Clients share positive opinions on order, highlighting a straightforward and easy purchasing process.... See more

Service

Reviewers mention positive feedback about service, highlighting efficient communication, helpful staff, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the robust and well-made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always speedy delivery, and a super fast response from our rep. Beautiful product range with good stock levels. Great communication about delivery. What more could you ask for - we are happy... See more

Company replied

Rated 5 out of 5 stars

Extremely efficient company. Ordered quickly over the phone and had no problems. Only comment I would make is that I didn’t need next day delivery and would have been happy to wait and share th... See more

Company replied

Rated 5 out of 5 stars

Great all rounder for our school necessities. NOBODY ever seems to notice stock running out but EVERYBODY wants things immediately! Always good to know that next day delivery will help us out.

Company replied

Rated 5 out of 5 stars

I ordered an item which I needed quite quickly. I got a message from the carrier saying delivery had been delayed but didn't say why or when I would get my order. I emailed Hope to ask if they could c... See more

Company replied



Company details

  1. School Supply Store
  2. Educational Supply Store
  3. Handicraft
  4. Pen Store
  5. Scrapbooking Store
  6. Stationery Store

Written by the company

Hope is a leading international supplier of over 28,000 inventive educational resources and proud ERA supplier of the year winner 2023. With many lines developed by Hope and 100’s of new lines each year, we focus on quality products and award-winning service. We have 99% stock availability on our top 250 selling lines. We offer a choice of delivery options to suit our customer’s needs including free next day delivery. We also offer a free nursery and classroom design service. Passionate about placing wellbeing and sustainability at the heart of everything we do, we have ambitious targets for our ESG commitments. Part of the Findel family of brands, Hope thinks the people who nurture young minds are some of the most important people on earth: they pass on vital knowledge, build confidence and fuel our children’s imaginations to enrich the future. We listen to educators challenges and aspirations and put everything they need in one place from physical resources to inspirational content, lesson planning tools, support and inspiration via EuHu.co.uk - also free to register. If you stand in front of children every day, Hope is all you need. For more information visit hope-education.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,199)

1,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

The delivery was so fast and they were really helpful. Thank you

4 August 2026
Hope Education logo

Reply from Hope Education

We're so happy to hear that your delivery was fast and that you found our team helpful. We appreciate your kind words!

Rated 5 out of 5 stars

Would use again

Fast delivery, Good customer service. Wide range.

7 August 2026
Hope Education logo

Reply from Hope Education

We're so glad to hear you appreciated our fast delivery, customer service, and wide selection! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Stuff arrived quickly

Stuff arrived quickly, well packaged~and it was good stuff. Cheers.

23 July 2026
Hope Education logo

Reply from Hope Education

We're delighted to hear that your order arrived quickly and was well-packaged. We're also glad you were pleased with the quality of the items!

Rated 5 out of 5 stars

Rikee was Incredibly helpful

Rikee was Incredibly helpful and was able to put forward a great deal on a mobile, lockable storage unit for a community cafe. Thank you 🙏

5 August 2026
Hope Education logo

Reply from Hope Education

We're so glad to hear that we could assist with finding a great deal on a mobile, lockable storage unit for your community cafe. We appreciate your kind words!

Rated 5 out of 5 stars

Quick delivery straight from the…

Quick delivery straight from the manufacturer
Kept up to date via email
good quality bean bags (have only unpacked one at the moment)

5 August 2026
Hope Education logo

Reply from Hope Education

We're so glad to hear you're pleased with the quick delivery and updates! We hope you enjoy all your quality bean bags.

Rated 5 out of 5 stars

Another fantastic order from Hope!!

Another fantastic order from Hope!!! Please check out their resources you won’t be disappointed. I’m a childminder and have brought so many items for my setting!!!

6 August 2026
Hope Education logo

Reply from Hope Education

We're thrilled to hear you've had another fantastic order and that our resources are perfect for your childminding setting! Thank you for your wonderful recommendation.

Rated 1 out of 5 stars

Delivery driver

I have never had a problem with HOPE, they have always been great for resources but on this occasion the delivery driver was very rude and stroppy.
When I placed the order, the delivery was 2-3 working days which was perfect. I then received an email stating that it would be delivered on Friday 07/08/26. We were having our leavers party that day and so therefore we knew we would not be able to receive the delivery as we would not have spare staff. I had rearranged the delivery day to be 11/08/26 and this was confirmed. The delivery then turned up and I explained the situation to the driver who was very dismissive and seems very annoyed. He said that the delivery was heavy and that he would have to still deliver. I explained again that we were in the middle of our school leavers party and he shrugged and said that he will just leave it in the car park at the front of the building and collect it again after 3 sometime. We are on a busy road and I could not guarantee that it wouldn't be stolen over the weekend so didn't want it left there for that long, but I knew there was no talking with the driver. He proceeded to huff and puff while he put the delivery in the car park.
I just feel that the attitude and aggressive nature of the driver was unacceptable as I had done the right thing and rearranged the delivery date.

7 August 2026
Hope Education logo

Reply from Hope Education

We are very sorry to hear about the negative experience you had with your recent delivery, I have tried to call this morning but was unsuccessful in getting through so I have reached out to by email and hope to hear from you soon.
Thanks, Clare.

Rated 5 out of 5 stars

Excellent product service and…

Excellent product service and delivery.very impressed

4 August 2026
Hope Education logo

Reply from Hope Education

We are so pleased to hear that you were very impressed with our product, service, and delivery. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great product

Great product, came quickly. Definitely recommend.

4 August 2026
Hope Education logo

Reply from Hope Education

We appreciate your positive feedback! We're so glad you were happy with our product and the quick delivery.

Rated 5 out of 5 stars

Prompt and efficient

The plaster of Paris arrived the day after I ordered it. It was well packed and arrived intact. The only problem is that the lid was very difficult to remove, but I guess that means no accidents.

5 August 2026
Hope Education logo

Reply from Hope Education

We're so glad the plaster arrived quickly and in perfect condition! We appreciate your feedback regarding the lid's tightness; we aim for secure packaging to prevent spills.

Rated 5 out of 5 stars

Fast delivery time

Fast delivery time, excellent customer service.

3 August 2026
Hope Education logo

Reply from Hope Education

We appreciate your positive feedback! We're so glad you were happy with our fast delivery and excellent customer service.

Rated 4 out of 5 stars

The product arrived with incomplete…

The product arrived with incomplete instructions. Hope immediately obtained these from the manufacturer and sent them on to me. Very satisfied with product and service.

7 August 2026
Unprompted review
Hope Education logo

Reply from Hope Education

We're glad we could promptly provide the complete instructions. We appreciate you highlighting our service and product satisfaction. Thank you for your positive feedback!
Kelly

Rated 4 out of 5 stars

Getting a refund

20 July 2026
Hope Education logo

Reply from Hope Education

Thank you for your feedback. We're sorry to hear the staples weren't compatible with your stapler. I'm pleased we've been able to arrange a refund for you, and we hope to be of assistance again in the future.

Rated 5 out of 5 stars

Bulk paint

Paints arrived quickly and covered area well. Very pleased as were the children using them.

29 July 2026
Hope Education logo

Reply from Hope Education

We are so happy to hear that the paints arrived quickly and provided great coverage. It's wonderful to know that both you and the children enjoyed using them!

Rated 5 out of 5 stars

Great Nappies and Wipes!

Great Nappies and Wipes!
Really pleased with the quality and value of the nappies and wipes and have had good feedback from our parents about the nappies, will more then likely make the switch to them.
Always great quality with the arts and crafts we purchase.

20 July 2026
Hope Education logo

Reply from Hope Education

We are so pleased to hear such positive feedback about the quality and value of our nappies and wipes! It's wonderful to know that they've been well-received by parents, and we appreciate you considering making the switch. We're also glad that our arts and crafts continue to meet your expectations.

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