Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site. Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were... See more
Company replied
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... See more
Company replied
I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... See more
Company replied
Company details
Written by the company
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Contact info
2 Gregory Street, SK14 4HR, Greater Manchester, United Kingdom
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4.8
Excellent
166 reviews
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Reliable as always
I've been a repeated customer of Philip Harris and I've got nothing bad to say about them. Reliable and highly recommended.
16 October 2026
Reply from Philip Harris
We are glad you enjoyed your experience. Thank you for your continued loyalty and highly recommending us. We appreciate your kind words about our reliability.
Great service
I use the services of Philip Harris almost on a weekly basis and have done for the last 20 years. I have found the sales staff to always be helpful and friendly. The service is efficient and the staff knowledgeable. The products are of a good standard and the prices are very competitive.
19 October 2026
Unprompted review
Reply from Philip Harris
We are glad you enjoyed your experience with us over the last two decades. We appreciate your positive feedback regarding our helpful team, efficient service, and quality products. Knowing that our competitive pricing and knowledgeable staff have supported your weekly needs for so long is wonderful. Thank you for your continued loyalty and support of our services.
Customer service team excellent at…
Customer service team excellent at giving a accurate timeline for delivery of item which was needed at short notice. Easy process to order item over the phone, kept updated throughout the process.
13 October 2026
Reply from Philip Harris
We are glad you enjoyed your experience with our team. We are happy to hear that we could assist you with your urgent request by providing clear delivery timelines and keeping you updated. Thank you for sharing your positive feedback with us.
There was a small problem with the…
There was a small problem with the address on the parcel, but Philip Harris dealt with this in a speedy and courteous way. There customer service was excellent.
Thank you
15 October 2026
Reply from Philip Harris
We are glad you enjoyed your experience with our team. We always aim to resolve delivery issues quickly and politely, and we appreciate your kind words about our helpful support. Thank you for sharing your feedback.
They're good.
Quick and effective, and good quality items. The site is easy to navigate and well thought out.
1 October 2026
Reply from Philip Harris
Thank you for the wonderful review. We are happy to hear that our website and products met your expectations so well.
Very good communication by email
Lovely quality and fair prices
Very good communication by email
Beautifully packaged goods
Thank you
12 October 2026
Reply from Philip Harris
We are glad you enjoyed your experience with our fair pricing, email updates, and carefully presented items. Thank you!
Very easy to order Great Staff
Very easy to order , and great staff on the telephone , very friendly and extremely helpful .
6 October 2026
Reply from Philip Harris
We are glad you enjoyed your experience with our smooth purchasing process and helpful telephone team. Thank you!
Ordered a bag of clay
Ordered a bag of clay, which arrived quickly. The postage was very reasonable too, for a heavy item. Haven’t used clay yet, but it feels soft enough to work with. Company was fast and easy to deal with.
9 October 2026
Reply from Philip Harris
We are happy to hear that your heavy order arrived so promptly and with fair shipping costs. It is great to know that the material feels ready for your creative projects, and we appreciate your kind feedback regarding our smooth service. Enjoy crafting!
Pleasant delivery man exactly on time.
8 October 2026
Reply from Philip Harris
We are glad you enjoyed your experience with our punctual and courteous team. Thank you for your review.
We have used Philip Harris in the past…
We have used Philip Harris in the past but not for along time. I have a new head of Physics who prefer me to use Philip Harris more.
6 October 2026
Reply from Philip Harris
We are happy to hear that your team is returning to us for science supplies. Thank you for your review. We look forward to serving your department again.
Customer services turns it around.
Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the issue. The issue was sorted quickly and with an apology and a complimentary supply of said gloves. That's more like it, Philip Harris.
8 October 2026
Unprompted review
Reply from Philip Harris
Thank you for taking the time to update your feedback and share your experience with us. We are happy to hear that our customer service team was able to address the initial stock issue promptly and resolve everything to your complete satisfaction. Turning your experience around and ensuring you have the supplies you need is very important to us. We truly appreciate your support and look forward to serving you again in the future.
Reply from Philip Harris
We are glad you enjoyed our fast shipping and helpful updates. Thank you!
Reply from Philip Harris
Thank you for your review.
I was kept to date with the orders at…
I was kept to date with the orders at all times even until when the order would be delivered and when it was delivered I was provided with photographic evidence.
Really great service and the sales reps are really friendly and knowledgeable.
23 September 2026
Reply from Philip Harris
We are happy to hear that your experience went so smoothly. Thank you for taking the time to share your positive feedback.
Reply from Philip Harris
We are glad you enjoyed your experience with our fast shipping and affordable prices. Thank you for your feedback!
Great service
Very helpful on the phone. Great Prices. Even to the extent of doing free shipping on items I'd missed off my order. Great service.
30 September 2026
Reply from Philip Harris
We are happy to hear about your experience with our team. We are glad we could assist you over the phone and add those extra items to your delivery at no additional cost.
Very quick delivery
Really easy to order. Very quick delivery with no wasted packaging. Saved my science lesson!
1 October 2026
Reply from Philip Harris
We're glad you enjoyed your experience with our fast, eco-friendly service and that we helped with your class.
Reply from Philip Harris
We are glad you enjoyed your experience with us. Thank you for your review!
From start to finish the experience was…
From start to finish the experience was great. Good customer service helped me order online. The delivery was spot on couldn't complain at all.
30 September 2026
Reply from Philip Harris
We are glad you enjoyed your experience with us. Thank you for your feedback regarding our smooth digital ordering assistance and the timely arrival of your package. We appreciate your support.
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