Homeward Legal Reviews 

2,271
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, friendly, and always take the necessary time to explain the entire process clearly without making anyone feel pressured. Many consumers appreciate the remarkably fast response times and find the support team to be exceptionally professional, polite, and reassuring throughout. However, some people also noted frustrating issues with communication delays and felt dissatisfied when dealing with the assigned external solicitors. A small group of reviewers felt that the broker setup ultimately led to a stressful experience due to inadequate handling and poor responsiveness.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising team members like certain employees for... See more

Service

People report positive experiences with service, often highlighting attentive support, clear pricing, and... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are very... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt answers to calls,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With me being a complete novice in buying property through Auction, Mark (clearly specialising in Auction purchases) immediately gave me a list of essential points to consider to stop me making hue co... See more

Rated 5 out of 5 stars

Solid conveyancing, adapting to the speed I needed without a fuss and when my first sale fell through (due to me pulling back willingly) and getting a second property a few months later they uphold th... See more

Rated 5 out of 5 stars

My partner and I are first time buyers and just had an offer accepted on a house. We didn’t yet have solicitors, but thankfully Homeward are open on Saturdays which is such a relief! Without being ava... See more

Rated 5 out of 5 stars

I contacted Homeward trying to find a solicitor to do a title deed change that worked with nationwide as everywhere I had called so far did not. Chris confirmed straight away they work with nationwide... See more


Company details

  1. Conveyancer

About Homeward Legal

Written by the company

At Homeward Legal, we believe that conveyancing shouldn’t be confusing, time-consuming, or stressful. We’re a UK-based online conveyancing company, helping home buyers and sellers find trusted legal support at the right price.

Get a quote

We make the legal side of buying, selling, transferring equity or remortgaging a home as straightforward and transparent as possible.

We work with a nationwide panel of fully regulated, expert solicitors who share our commitment to speed, clarity, and customer care.

Our dedicated team is here to guide you through the conveyancing process from quote to completion, offering clear, jargon-free advice every step of the way.

With our Fixed Legal Fee policy and No Completion, No Fee promise, you’ll always know where you stand with no hidden costs and just straightforward service.
Whether you're a first-time buyer or an investor, we’re here to make your conveyancing experience smooth, transparent, and stress-free.

We’re proud to offer excellent customer service, with opening hours six days a week:
- Monday to Thursday: 9am to 6pm
- Friday 9am to 5am
- Saturday: 10am to 4pm

Our reviews reflect our passion for putting clients first, providing reliable support when it matters most.

Conveyancing services across England and Wales

Written by the company

Our conveyancing solicitors specialise in the following services:
Residential Conveyancing (buying, selling, buying-selling) | Commercial Conveyancing (lease transfer, lease creation) | Transfer of Equity | Remortgage | Deed of Trust | Auction Conveyancing | First-time Buyers | Lease Extension

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,271)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all inclusive packaging

This is my second bout with the UK's housing market. First time, I tried naively to arrange all partners myself as thought it would be more efficient. That was an error. Second time around, I asked Homeward to take lead and what a difference this is! Chris and the business are great, they remain close and at hand and their quotes are clear. Their no close no fee worked very well in a situation where we had a first transaction fall through. Chris has also been very helpful and clear with his guidance and explanations through the process.

To note for prospective buyers, do yourselves a favour and go through Homeward, you will spare a lot of headaches down the line. Their pricing is also very good.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

The team you can trust—through good and bad

I can't speak highly enough of Homeward Legal. I initially instructed them last year for a sale and purchase, but unfortunately the transaction didn't go ahead due to other issues. Despite that, Chris was incredibly helpful throughout—never pushy, always understanding, and handled everything with professionalism and care.

Fast forward to this year, and I didn't hesitate to come straight back to them for my new move. Chris remembered me, picked up right where we left off, and is once again making the whole process so much easier. Moving is stressful, but having a team and specifically Chris who genuinely supports you, whether the sale completes or not, is priceless.

If you want conveyancers who treat you like a person, not just a file, choose Homeward Legal. I'm a customer for life.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Chris has been brilliant

Chris has been brilliant at getting our house purchase and sale started. He’s been thorough, friendly, and really good at explaining everything clearly, which has made the process feel much easier so far

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and supportive on weekends too

My experience with Homeward Legal has been excellent from day one. They were recommended to me by someone in my property investment group, and I wasn't expecting to get support over the weekend at all for an auction property legal pack I urgently needed help with. Mark McLauchlan from the company clearly explained exactly what I needed to pay at this stage, which put my mind at ease immediately. He was so helpful, reassuring while giving clarity for next steps. Getting a legal pack reviewed quickly is always discussed as a hassle and doing it for the first time is even more confusing. But very happy with the hand holding support!

4 July 2026
Unprompted review
Rated 5 out of 5 stars

As a first time buyer this whole…

As a first time buyer this whole process is very confusing and stressful. Chris was very friendly and patient with me and took the time to explain everything, giving me a lot reassurance. Very clear and thorough! Many thanks Chris!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Really thorough

Great interaction, and also the only company to spot a mistake I made in my initial request! Great response time and apent time explaining the process.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

Homeward legal made things easy and straight forward for me. Their price was extreamly competitive and Chris Pearcy catered to my needs perfectly. Thanks guys!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Response is Immediate

Response to any query or any change of plans is immediate with Homeward Legal. The owners/managers get to you one way or another via email or telephone and are so helpful and personable. They are a joy to deal with in this era of difficulties in trying to get anything done.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

These guys have been so helpful walking me through the process. One of the few people I have come across in this process that has been genuinely friendly, helpful and doesn't make me feel daft for asking questions! Highly recommended

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy communication

Easy communication, prompt response and knew what he was talking about.

No sale / no purchase no Fee was a factor in using homeward legal again when we were unsuccessful bidding on a property at auction we received a refund immediately. So when we found an alternative property to purchase we came straight back to homeward legal .

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Chris Pearcy was very clear with his…

Chris Pearcy was very clear with his communication over the phone and explained the process around the quote received. Small adjustment to the online quote as the was no drop down to list a Ltd company purchase.
Overall happy with the help.

8 June 2026
Unprompted review

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