If I could give award this company less…
If I could give award this company less than one star I would. The product was very bad quality and binned after less than 3 years. The customer service was terrible and did not compensate or offer a gesture of goodwill. BISCARROSSE Is the worst piece of furniture we ever bought. Expensive junk. I would never buy from this company again and have advised many against.
Reply from Homespirit
Dear Lori Stirling,
We’re really sorry to read your feedback and to hear about your experience with your Biscarosse sofa.
Unfortunately, we don’t have enough information to identify your case and fully understand what may have happened, particularly regarding the product quality over time and the support you received.
We encourage you to get in touch with your retailer so they can open an after-sales request with our team. They will be able to liaise with us and ensure your situation is carefully reviewed.
Kind regards,
Home Spirit