Homerti Reviews 

3,432
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent location, often noting its proximity to amenities like restaurants, beaches, and shops, while also appreciating quiet residential areas. Many people also highlight the helpfulness and kindness of the staff, describing the service as excellent and communication as fantastic. Reviewers found many properties to be clean, spacious, and well-equipped, offering comfortable stays with beautiful gardens and pleasant pools. However, some customers also noted issues with property maintenance and amenities, such as insufficient heating or air conditioning in some rooms, and basic furnishings or lack of essential supplies. A few other people also felt that communication or staff availability was sometimes lacking, with some reporting difficulties in getting assistance for issues or finding properties poorly stocked. Additionally, some reviewers mentioned concerns about location, including loud nightlife or properties situated in noisy agricultural areas.

What people talk about most

Facilities

Reviewers mention ambiguous feedback about facilities, with many expressing significant dissatisfaction with... See more

Location

Users describe positive interactions with location, often highlighting its beauty and peacefulness, with some... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, quick responses,... See more

Quality

Consumers find quality to be ambiguous, with many reporting properties in poor condition upon arrival, citing... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful villa, comfortable and well appointed with landscaped garden. Great patio and pool area. The covered veranda with ceiling fans gave excellent boat watching and respite from the heat. Well s... See more

Rated 4 out of 5 stars

Lovely villa on the hill above Estepona. Very well equipped and owner responded quickly to all questions and provided items asked for. Some furniture could do with renewing but mist things worked, Ex... See more

Rated 4 out of 5 stars

Nice room, great breakfast and wonderful terrasse/pool. The only negative is there is no reception or staff on hand after the breakfast service so you are on your own and can't can't enjoy a cocktail... See more

Rated 4 out of 5 stars

Large spacious apartment. We went in the winter and it was particularly cold so unfortunately the heating wasn’t sufficient as it only has heating in one bedroom and the lounge. This meant that due to... See more


Company details

  1. Vacation Rental
  2. Holiday Apartment Rental
  3. Vacation Home Rental Agency

About Homerti

Written by the company

Book your stay in paradise with Homerti!

We are the rental company that manages more vacation properties in Spain. Homerti is your home if your are looking for the best place to spend your Mediterranean vacation. We offer all kinds of holiday homes in the Mediterranean coast, the Balearic Islands and all the mainland coast.

BOOK NOW!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(3,432)

243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing location

Amazing location. The process of finding and entering the place was straightforward. The apartment was nicely furnished and offered all amenities we were expecting. The smells took a bit of getting used to, but that comes with living right next to the sea.

24 May 2025
Rated 5 out of 5 stars

Perfect location

Perfect location. Fantastic accommodation. Loved the quirkiness of the property. The pool perfect for cooling. Also had parking for our hire car which was such a bonus.

12 May 2025
Rated 4 out of 5 stars

check-in data from me

check-in data from me, it is difficult to scan my ID then my face, because of format of photo- it is deformed. It last about 1 Hour to scan all passengers. But everything else was great, tnank you

12 May 2025
Rated 4 out of 5 stars

The only reason I gave four stars and…

The only reason I gave four stars and not five was because I had never made a booking like this before and I felt more information could have been given earlier on, such as the online check in and when I would receive the key lock code. As this information was only shared 48 hours before and it made me panic.

14 May 2025
Rated 5 out of 5 stars

Great Villa & Company

Homerti were great with their timely, concise and relevant information. This meant everything went smoothly and no stress for us. We would certainly recommend Homerti.
the villa was beautiful and exactly how it was advertised.

4 May 2025
Rated 5 out of 5 stars

Great place to stay during cycling…

Great place to stay during cycling vacations. Cosy and spacious to accomodate 4 adults (1+1+2 for beds) or a family of 4. The beach is just across the street. Eroski supermarket within a walking distance. Recomending adjacent L’Epicerie - superb shop/day bar with coffee, wine and local products.

2 May 2025
Rated 4 out of 5 stars

Clean, centrally located

Apartment was very clean and comfotable. It had all the kitchen essentials needed for a family stay. Terrace was lovely to sit out and relax on.
Close to centre and shops, restaurants, bars, beach and castle.
The requirement to take our rubbish to the municipal bins located a couple of streets away was unexpected and a little inconvenient. Also the need to provide a significant deposit in advance which we had to wait to be returned to our account after our departure was something we have not experienced previously in Spain and wasn't required by other family members who stayed in other apartments in Denia. That said, we would highly recommend and would stay here again.

28 April 2025
Rated 4 out of 5 stars

Central location, spotlessly clean

Close to centre and shops, restaurants, bars, beach and castle. Apartment was spotlessly clean and had all the essentials needed for our stay.
The requirement to take our rubbish to the municipal bins located a couple of streets away was unusual. Also the need to provide a significant deposit in advance which we had to wait to be returned to our account after our departure was something we have not experienced previously in Spain and wasn't required by other family members who stayed in other apartments in Denia.

20 April 2025
Rated 4 out of 5 stars

Great apartment close the the beach am…

Great apartment close the the beach am see real convenience stores. Also has parking space.
Hobe, it has inly one bathroom. The other toilet is outside. Also, they didn't have toiletries like extra toilet roll, kitchen roll, shower gel, shampoos, dishwashing liquid. They were quite responsive too

5 May 2025
Rated 5 out of 5 stars

A great host

Communication was clear and very easy to contact for anything. The quality of the accommodation was perfect for my short stay in Denia.

5 May 2025
Rated 1 out of 5 stars

Dont recommend

Dont recommend! Avoid at all cost! They're scammers. Offer something in a property and then it's not even available. When you contact them and try to get a partial refund they just stop answering you. Fighting for my money for 2 months now!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

We were really happy with the location

We were really happy with the location. It was in walking distance of many cafe's, restaurants and sights. It was located in a quiet building and location.
The place had plenty of room and good wifi. It was also accessible by taxi. We enjoyed our stay.

3 May 2025

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