Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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Review summary
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... See more
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What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... See more
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Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers... See more
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Company details
Written by the company
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Contact info
46 County Square, TN231YE, Ashford, United Kingdom
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from HomePlus Furniture
Hello, thank you for your kind review! We’re really pleased to hear you’re happy with the quality of your desk and that you had a positive delivery experience. Your feedback is very much appreciated and will be shared with the team. Best regards HomePlus Furniture
Quality furniture
Never used you before but your furniture is beautiful would recommend you reasonable priced and arrived in excellent condition thank you
14 May 2026
Reply from HomePlus Furniture
Hello Janet, thank you for taking the time to leave such a lovely review. We’re really pleased to hear you were happy with the quality, pricing, and condition of your furniture on arrival. We truly appreciate your recommendation and hope to serve you again in the future. Best regards HomePlus Furniture
Beautifully wrapped and so pleased with…
Beautifully wrapped and so pleased with it.
Thank you.
14 May 2026
Reply from HomePlus Furniture
Hello Jennie, thank you so much for your lovely review. We’re happy to hear you were pleased with the wrapping and your purchase. We hope you enjoy your new furniture for many years to come. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Amanda, thank you for your kind feedback. We’re really pleased to hear you’re happy with your cabinets and that our customer service team was able to assist you efficiently. We appreciate you taking the time to leave a review and your support means a lot to us. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Allison, thank you for your kind review! We’re pleased to hear you were happy with the service and your furniture. We really appreciate your support and hope to serve you again in the future. Best regards HomePlus Furniture
I love my new desk
I love my new desk. It was easy enough to figure out how to put together with two people but probably should have had instructions included.
9 May 2026
Reply from HomePlus Furniture
Hello Nicole, thank you for your review! We’re so pleased to hear you love your new desk and found it straightforward to assemble with two people. We also appreciate your feedback regarding the instructions. We hope you enjoy your desk for many years to come. Best regards HomePlus Furniture
Extremely pleased with purchase and a…
Extremely pleased with purchase and a quick delivery, staff very helpful too
12 May 2026
Reply from HomePlus Furniture
Hello Sally, thank you for your kind review! We’re happy to hear you’re extremely pleased with your purchase and that the delivery was quick. It’s also great to know our staff were helpful throughout. We truly appreciate your support and hope to serve you again soon. Best regards HomePlus Furniture
excellent communication and service
29 April 2026
Reply from HomePlus Furniture
Hello Trudy, thank you for your kind review! We’re so pleased to hear you were happy with the communication and service provided. Your feedback is greatly appreciated and we hope to assist you again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Lewis, thank you for your review! We’re so pleased you’re happy with your lovely piece of furniture. We really appreciate you sharing your experience and hope you enjoy it for many years to come. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Tracey, thank you for your kind review! We’re so happy to hear that you found our service excellent. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best regards HomePlus Furniture
Great service thank you
Great service thank you. From the moment I ordered to the moment it was delivered. Everything was great. I had an issue with the knobs as the chest of drawers comes in two different type knobs and the right ones were sent to me within a day. I cannot fault that.
9 May 2026
Reply from HomePlus Furniture
Hello Patricia, thank you for your kind feedback. We’re so pleased to hear that you had a great experience from ordering through to delivery. We’re also glad we could resolve the issue with the drawer knobs quickly for you. Thank you again for your support and for taking the time to share your experience. Best regards HomePlus Furniture
Great service
Great service! Item delivered at time stated and carried through to rear garden where required.
Well packaged and protected
Tremendous
Will use again when needed
9 May 2026
Reply from HomePlus Furniture
Hello Ian, thank you for the fantastic review. We’re pleased to hear everything went smoothly from delivery through to placement in your rear garden. It’s great to know the item arrived well packaged and protected, and we really appreciate your kind comments about the service. Thank you again for your support, we look forward to helping you again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Andreea, thank you for your kind feedback. We’re happy to hear that you were pleased with both the furniture and the delivery service. We really appreciate your support and hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
A stylish and well constructed chair
A stylish and well constructed chair, delivered promptly and carefully packaged. The only issue is that whilst the description stated it would be delivered "fully assembled" it does require assembly of seat to base which is not easy.
5 May 2026
Reply from HomePlus Furniture
Hello Joanne, thank you for your feedback. We are happy to hear that you were pleased with the quality of the chair, as well as the delivery service and packaging.
We do apologise for the inconvenience caused regarding the assembly. We appreciate your comments and will review the product description to ensure the assembly requirements are made clearer for future customers.
Thank you again for your valuable feedback and for choosing us. Best regards HomePlus Furniture
Very good and helpful service
1 May 2026
Reply from HomePlus Furniture
Hello, thank you for your kind feedback! We’re pleased to hear you were happy with our service and found our team helpful. We really appreciate your support and look forward to assisting you again in the future. Best regards HomePlus Furniture
Very pleased with my sofas good quality…
Very pleased with my sofas good quality kept them i n storage for me till i was ready for them .they delivered on time helped unwrap them very helpful and polite thankyou everyone for your help and always polite
23 April 2026
Unprompted review
Reply from HomePlus Furniture
Hello Christina, thank you for your kind review. We’re happy to hear that you’re so pleased with your sofas and the quality of the furniture. We’re also glad we could store the items for you until you were ready for delivery, and that our delivery team were helpful, polite, and assisted with unwrapping everything for you. Your kind comments mean a great deal to us, and we’ll be sure to pass your feedback on to the team. Thank you again for choosing us. Best regards HomePlus Furniture
Helpful and very kind
29 April 2026
Reply from HomePlus Furniture
Hello Francsy, thank you for your lovely review. We’re so pleased to hear you found our team helpful and kind. Your feedback is greatly appreciated, and we hope to serve you again in the future. Best regards HomePlus Furniture
Wood samples
I ordered some wood samples which arrived very quickly and has helped me in making the right choice.
28 April 2026
Reply from HomePlus Furniture
Hello Hilary, thank you for your feedback.
We’re really pleased to hear that your wood samples arrived quickly and helped you make the right choice. It’s great to know they were useful in your decision making process.
If you need any further assistance with your order, please don’t hesitate to get in touch. Best regards HomePlus Furniture
Excellent Quality, Service and Value
Couldn't believe the quality of the Gloucester Railings Small Console Table, so decided to purchase Gloucester Railings TV Corner Unit. Unsure if it would fit, Vicky in Customer Service drew diagram with added dimensions & emailed within an hour! It fits and is ordered. Excellent! Cannot fault this company😊
5 May 2026
Unprompted review
Reply from HomePlus Furniture
Hello Tracey, thank you so much for your lovely feedback!
We’re really pleased to hear how happy you are with the quality of the Gloucester Railings furniture, and it’s great to know the console table led you to order the matching TV corner unit as well.
It’s also so great to hear that Vicky was able to assist quickly with the measurements and diagram, we’ll make sure your kind comments are passed on to her.
We truly appreciate you taking the time to share your experience, and we look forward to you receiving your new unit. Best regards HomePlus Furniture
Good quality but came a darker shade…
Good quality but came a darker shade than expected. Appears lighter in tone in advert.
28 April 2026
Reply from HomePlus Furniture
Hello Julie, thank you for your feedback, and I’m sorry to hear that the colour appears darker than expected compared to the images shown online. We do our best to ensure our photography reflects our products as accurately as possible, however variations in lighting, screen settings, and natural materials can sometimes result in slight differences in tone.
We also offer free colour samples, which allow you to view and compare the finish in your own home before purchasing, to help avoid any uncertainty.
We appreciate you taking the time to share your experience, and if there is anything further we can assist you with, please don’t hesitate to get in touch. Best regards HomePlus Furniture
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