HomeLuxeInteriors Reviews 

757
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and wonderful bargain prices across a wide selection of beautiful products. Many shoppers are consistently delighted by the high quality and stunning appearance of their purchases, mentioning that items frequently exceed expectations and look amazing in their homes. However, some people mentioned frustrating issues with order fulfillment, including unexpected cancellations, lack of communication, and items suddenly becoming unavailable after purchase. A few reviewers also noted receiving incorrect items or experiencing poor courier handling that unfortunately resulted in damaged goods upon arrival.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the quality and design of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Quality

Consumers find quality to be a source of great satisfaction and value. Reviewers frequently highlight stylish... See more

Order

Clients share ambiguous opinions on order, as experiences vary widely. While many reviewers praised the easy... See more

Price

Customers consistently note positive experiences with price, highlighting bargain rates and competitive costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good Morning. Thanks for your easy online shopping. Thanking all your Staff. Unfortunately,the wrong item was delivered. Complimenting you on your swift, professional handling of my refund. God bless... See more

Rated 4 out of 5 stars

Great delivery and easy to assemble. It’s a great statement piece but the metal frame had small blemishes in places which means I knocked off a star. Given the price point I’m overall satisfied.

Rated 4 out of 5 stars

Ordered 2 matching items, the items arrived on time and very well packed. Unfortunately the items did not match. One was as described the other a completely different colour.

Rated 5 out of 5 stars

Absolutely amazed with how well my items were so well packaged. Nothing was going to damage my wall pictures. Absolutely in love with all my items. Quick delivery too. Will definitely be ordering agai... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Flat Pack Assembly
  4. Furniture Accessories

Written by the company

Home Luxe offers the latest trends in bespoke beds to fashionable range of sofas. We have a vast range of elegant home furniture. We offer payments through Klarna wich allows you to pay later

Shop With Confidence at Home Luxe

Written by the company

We have a fast home delivery service on most products

Contact info

3.9

Great

TrustScore 4 out of 5

757 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(757)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Totally wrong description sadly I…

Totally wrong description sadly I ordered a black and gold picture in a black and gold modern frame but have been sent a black and gold picture in a silver frame and it’s awfull tried ringing shop for hours but no answer need information on how to return

21 May 2025
Rated 5 out of 5 stars

Good company!

Was unsure about ordering from here as i have not heard of this company but took a chance and i am very pleased with my order, i ordered a lion ornament, it came a couple of days later, wrapped up very well and the ornament was a good size for the price! Would definitely order from here again :)

15 May 2025
Rated 5 out of 5 stars

Great seller experience

My first parcel got delivered and it was broke, the packaging was non existent and the courier threw it over the fence. After speaking to the seller and sending pictures of the broken item another parcel got delivered within the week. The packaging was great, there was adequate bubble wrap and the box was placed on the doorstep. So thank you for rectifying my broken parcel. I would definitely buy again after this experience

30 April 2025
Rated 5 out of 5 stars

Absolutely stunning!

The most gorgeous art work I have ever had! I received my Jimmy choo heel framed art work last week and to say it’s perfect is an understatement! I honestly couldn’t be happier, it’s in immaculate condition, made extremely well, and looks exactly like the picture. It came extremely well packaged as well and delivery was on time. Very happy with all the confirmation emails and letting me know start to finish when it would be ready! I will 100 percent be ordering again! Great value for money - and such a beautiful piece! Customer service is also fantastic! Thank you 🩷

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Bought the marble effect table lamp in…

Bought the marble effect table lamp in a large, so was quite pricey in January this year. I have only had it 3 months on a side table and out of no where the lamp has become totally loose and seems faulty. I called home luxe interior to see if I could send the lamp back for a replacement as I really love the look of the lamp and thought if it was faulty they’d be willing to give me a replacement as it was £165. I was told on the phone that as the purchase was over the 28 days there was nothing they could (would) do. I tried to reason with the man on the phone and did say that I wouldn’t have expected a lamp of this price to become wobbly and unstable so soon. He just kept repeating there was nothing they would do to rectify it. So im very disappointed in my purchase and over all experience and will not be buying anything from this company again. Clearly just another drop shipping company that try to make out they are a quality company without giving quality products or any sort of customer service.

30 April 2025
Unprompted review

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