Fantastic customer service from Sam at Home Leisure Direct in helping me order a Rasson Apollo Pool table, was a big purchase for me and gave me some good advice and talked through my options. Have pu... See more
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Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.
Contact info
Marshacre Lane, BS35 4AL, Elberton, United Kingdom
- 01454 413636
- sales@homeleisuredirect.com
- www.homeleisuredirect.com
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Replied to 78% of negative reviews
Typically replies within 1 week
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A life long dream is about to come true.
Met with Jake at the showroom. He was professional and very knowledgeable about both the pool tables and the arcade machines. We got to have a go to see which would suit us the best. Jake answered all our questions and explained everything in a way we understood. No high pressure sales. Looking forward to getting it all delivered in the next 6 weeks. Thank you Jake.

Reply from Home Leisure Direct
Would recommend
I’ve had a very positive experience of this company.
The wait for the table was longer than I had hoped, but it was almost to the day what they said it would be.
I had a problem post-sale and dealt with Alex…… absolutely solved it (quickly too) i’ve got the sense of him being attentive and genuinely wanting you to be pleased with your product (I bought the Hackett table)
I purchased from them because of a word-of-mouth recommendation and I’ll recommend them to others too.
The delivery guys were great too, it’s quite impressive the way they build it in front of you.
I could have bought something cheaper, but I wanted a treat, something that’s solid, looks great and is really going to last.

Reply from Home Leisure Direct
Good service from start to finish
Good service from start to finish. Very professional and delivery/installation was seamless

Reply from Home Leisure Direct
I highly reccomend Home Leisure direct
Ordering from Home Leisure direct was easy enough but when it turned out the item I'd ordered wasn't in stock I was really concerned however Callum swapped us over to another table and helped us figure everything out. In terms of delivery, the guys couldn't be helpful enough. I spoke to them prior to delivery and shared my concerns about the table fitting in the lift. They arrived on the day did an amazing job and left no mess behind. I highly recommend this company.

Reply from Home Leisure Direct
Fantastic service from start to finish.
Fantastic service from start to finish.
Great knowledge of products available - delivery team also were great and took care of the product. We are really happy with this service and would recommend and use again in future

Reply from Home Leisure Direct
Just great people to deal with
Sorry guys, only half a decade late
bought a reconditioned pinball machine (Star Trek TNG)
5 years later it's till going strong... and that's despite the fact that my 2 teenage boys and all their friends use it.
P.S. don't tilt, it's not cool

Reply from Home Leisure Direct
Worst Pool Table Ever
The rasson apollo is absolutely by far the worst table I have ever played on and hope that rasson sees this. If they want too help the sport grow and players get better with ultimate pool they should start making a new design quickly and fast, as the young generation will not get better and will never be as good as the experienced players currently. Design isn't the problem, it is the manufacturing side of it all. Poor quality for a rip off price.

Reply from Home Leisure Direct
Neil & Aaron installers
Neil & Aaron installation my pool dining table super speedy & efficient. They were really nice guys with great accents.🎱🎱

Reply from Home Leisure Direct
5 out of 5 stars
5 out of 5 stars! I spoke to Alex who was able to help me get exactly what I wanted and explained to me in depth about the different pool tables available. These guys know what they are talking about and I was very happy the service.

Reply from Home Leisure Direct
Visited the showroom today and Jake was…
Visited the showroom today and Jake was extremely knowledgeable and helpful.
Made the purchase of a new pool table.
Would highly recommend.

Reply from Home Leisure Direct
Highly recommend
We visited the showroom to get some ideas and were initially looking to order a pool table in a few months. However, were so pleased with the service from Alex, we ordered the table there and then. We had travelled for a couple of hours and were indeed happy to be offered refreshments before the journey home. Really looking forward to taking delivery of the table once we have the room ready. Highly recommend.

Reply from Home Leisure Direct
I recently visited the show room as I…
I recently visited the show room as I am looking to upgrade my current pool table. Jake was there to show us around and provided us with some excellent advise and proffesional knowledge. All tables are superb and I cant wait to make my purchase

Reply from Home Leisure Direct
Signature pool table
This is my second pool table from Home Leisure Direct. Excellent quality products and first class delivery and installation. I will have no problem in using this company again.

Reply from Home Leisure Direct
Brilliant service from start to finish…
Brilliant service from start to finish from these lads! We love our new pool table and my son even gets up extra early on a school day so he can have a quick game before school! Delivery drivers were great and installed the table quickly with no issues. I would however recommend upgrading the pool cues though!
Thanks a bunch
GB

Reply from Home Leisure Direct
We’re really pleased with our new Signature Champion Pro pool table
We’re really pleased with our new Signature Champion Pro pool table. The service from initial enquiry through to the professional delivery and installation was excellent. Highly recommended!

Reply from Home Leisure Direct
Customer Service
Just purchased a pool table following an appointment with Alex Ireland. Alex talked me through the various options and given the climate constraints of my garden room we settled on the Rasson Apollo. Fantastic service which sets a high benchmark. Looking forward to an equally excellent installation.

Reply from Home Leisure Direct
Retro Arcade Machine
I’ve been looking to buy a retro arcade machine for our home bar. As with any large bulky item you need to make sure you’ve got your dimensions bang on. Charlie has been brilliant answering all my questions and running round measuring odd angles for me. The hard work has paid off and I’ve ordered the machine. It should be a perfect fit. Excellent service. We have previously bought our pool table from this company and I wouldn’t go anywhere else. Thanks for your help today Charlie. Great job.

Reply from Home Leisure Direct
7 baller from Home Leisure Direct!
Home Leisure Direct were brilliant to deal with & the delivery installers were excellent too. There website was very informative, with excellent videos.
Great item, competitive price & great service! Definitely recommend!

Reply from Home Leisure Direct
If you're after a pool table I would definitely recommend
If you're after a pool table I would definitely recommend these guys, from ordering the table to getting it installed was extremely easy.
Delivery and installation lads were great and we're in and out withing an hour

Reply from Home Leisure Direct
The Huntsman Pool/Dining Table met all expectations.
We are absolutely delighted with our Huntsman pool/dining table. We found the sales advisors extremely helpful when choosing our table. The quality and crastsmanship is of a very high standard and excellent value for money. Delivery was on the date agreed and on time even though they travelled from Bristol to Lincolnshire. The delivery guys set up and levelled the table so it was all ready to play, which took them approx 1hr to complete. They even removed all packaging from our house too. The height of the table is perfect for use with our oak dining chairs too. The whole service/communication from start of enquiry to final delivery and set up was excellent. We would highly recommend Home Leisure Direct.

Reply from Home Leisure Direct
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