I love the Holistic Shop - they have a good range of products at reasonable prices. I have ordered a few times from them now and each time the ordering has been easy, quick and the delivery secure an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy to be a returning customer 🤩 Products are beautiful and fairly priced, ordering a simple, dispatch is swift & packaging is great. I bought their gorgeous little velvet and satin draw strin... See more
Company replied
I ordered two decks of oracle cards, Spirit Animal oracle and Black Moon Astrology. Both are just beautiful. They feel lovely, even smell amazing (like new books but better), and the artwork on... See more
Company replied
I've been ordering from here on and off for years, since 2012. They always deliver so quickly and considering my location is a bit away from them, it's very nice to know they're a reliable company.... See more
Company replied
Company details
- Health and Beauty Shop
- Aromatherapy Supply Store
- Beauty Product Supplier
- Beauty Supply Store
- Candle Store
- Incense Supplier
Written by the company
We are a leading holistic internet mail order company that has been trading securely online since 2000. We pride ourselves on top quality customer service, sourcing the best quality products at the lowest possible prices and delivering to your door in the shortest possible time.
A Warm Welcome to Holisticshop
Written by the company
- A Little Bit About Us
- We are a leading holistic internet mail order company that has been trading securely online since 2000. We sell unique Holistic Products including Crystals, Tarot, Angels, Incense, Beauty, Aromatherapy & much more!
- Our Products
- One of the most exciting parts of our work is sourcing the products. We now import products in from all around the world including countries like Thailand, USA, Italy, Brazil, India and Japan. And because we always try to deal direct with the manufacturers of our products we are usually in a good position to offer the best prices and also offer products that are exclusive to us.
- Ethical
- We take our ethical and environmental responsibilities seriously. We seek information and assurances from our suppliers that they treat their employees with respect and do not employ child labour. In fact many of our suppliers have an active involvement in their local communities, often contributing time or money.
- Environmental
- In our own processes we are always trying to become more environmentally aware. This is an ever evolving process and we are only a small way along it, but at present we use energy saving bulbs, recycle all of the cardboard and paper and plastic we generate and we print our stationary and promotional cards on recycled paper. Our jiffy bags are all recyclable (not the kind with plastic inside). There are other processes we have changed and there are also many on the list.
- Ecommerce Is What We Do
- Holisticshop.co.uk is an internet mail order business. That is to say we do not have a traditional type shop and we do not publish a paper catalogue - our website is our catalogue. Because ecommerce is all we do that is where our total focus goes. If you order from us before 3pm on a weekday (Monday – Friday) your package will be shipped that day. Our standard form of shipment to the UK is first class Royal Mail, but faster options are available.
Contact info
Unit 3, Chestnut Drive, Wymondham, Norfolk, United Kingdom
- 01953 857260
- admin@holisticshop.co.uk
- www.holisticshop.co.uk
4.9
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb all round
23 April 2026
Reply from Holisticshop.co.uk
Hi,
Many thanks for your positive review!
We hope to hear from you again.
Best wishes,
Kylie
I love the Holistic Shop
I love the Holistic Shop. Really well stocked and items arrive quickly and are well wrapped
23 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your kind words! We’re really happy to hear you love the shop and that your orders arrive quickly and safely.
Best wishes,
Kylie
I love their products
I love their products. They are very reasonably priced, they deliver in good time and always with care and consideration for their packages. I will always choose to buy with them if I can - highly recommend
20 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your lovely feedback! We’re really glad you’re happy with our products, pricing, and delivery. Your support and recommendation mean a lot to us.
Best wishes,
Kylie
Excellent service and a lovely range of…
Excellent service and a lovely range of products, this is the second time that I’ve used the Holistic shop and I’ll be sure to return.
13 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your kind words and for coming back to shop with us! We’re so glad you’re enjoying our range and service, and we look forward to welcoming you again.
Kind regards,
Kylie
Great Products
The price and quality of the product was amazing, along with fast delivery and well packaged.
I would recommend this company!
17 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your kind words! We’re thrilled you’re happy with the quality, price, and delivery.
Kind regards,
Kylie
Reply from Holisticshop.co.uk
Hi,
Thank you for your feedback! We’re glad you found ordering easy and that your items arrived well packaged.
Kind regards,
Kylie
Excellent service as always
Excellent service as always, great products to choose from and super fast delivery. Thank you!
15 April 2026
Reply from Holisticshop.co.uk
Hi,
Many thanks for your positive review! It's excellent to hear that you are happy with your products, and the service received.
We hope to hear from you again soon.
Kind regards,
Kylie
Quality chakra stones …
Quality of the chakra stones was good and I liked the symbols marked on yhem. The sale could have been improved by including a short explanation if what each stone was good for.
15 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you for your helpful feedback! We’re really glad you liked the quality and symbols. Just to let you know, we’re happy to include information about each crystal—simply add a note to your order and we’ll make sure it’s included.
Kind regards,
Kylie
Ordering and length was no problem.
Ordering and length was no problem.
I thought the necklace may have been slightly thicker than how it came, but it looks nice. Hopefully it is strong enough for daily use.
23 April 2026
Unprompted review
Reply from Holisticshop.co.uk
Hi,
Thanks so much for your feedback! We're glad you like how the necklace looks. It’s designed for everyday wear, but if you ever have any concerns, feel free to reach out—we’re happy to help.
Best wishes,
Kylie
Reply from Holisticshop.co.uk
Hi,
Thank you for your positive review.
Kind regards,
Kylie
Reply from Holisticshop.co.uk
Hi,
Thank you for the amazing feedback! We really appreciate your support and are so glad you’re happy with everything.
Best wishes,
Kylie
Great service
Great service, very prompt in delivery. Beautiful product overall a great experience. Would definitely buy again.
13 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your kind words! We're really glad you had a great experience and loved the product. Looking forward to serving you again soon.
Kind regards,
Kylie
Great experience all round
Great experience all round.
Postage and delivery times were good and I love the incense I bought.
It was at a reasonable price and I'll definitely order from them again.
13 April 2026
Reply from Holisticshop.co.uk
Hi,
Thanks so much for your kind words! We’re really glad you had a great experience and that you’re enjoying the incense. It means a lot to hear you found everything well-priced and delivered smoothly. We look forward to your next order!
Kind regards,
Kylie
Reply from Holisticshop.co.uk
Hi,
Many thanks for your positive review! It's excellent to hear that you are happy with your products, and the service received.
We hope to hear from you again soon.
Best wishes,
Kylie
Excellent bracelets
Excellent bracelets, highly recommended. Robust and food quality. Arrived on time and nicely packaged
13 April 2026
Reply from Holisticshop.co.uk
Hi,
Thanks so much for the lovely feedback! We’re really glad you’re happy with the bracelets and that they arrived on time and well packaged.
Kind regards,
Kylie
Great item & fair price speedy delivery…
Great item & fair price speedy delivery 🌟 😊 thanks
4 March 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your kind review! We’re really pleased you’re happy with your item, the price, and the speedy delivery.
We hope to hear from you again soon.
Kind regards,
Kylie
Candles burn smokeless
Candles burn smokeless, ( I personally would like to see them larger) health wise of course they help. The colours are so significant so read the small print, I’d like more information on our Chakras, maybe a book.
I am new to this company so just only reordered my second delivery. I like to stock up.
The jewellery is of high quality and low priced.
Thank you
BG
10 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your lovely feedback and for coming back for a second order — we really appreciate your support.
We’re glad you’re enjoying the candles and jewellery. We also hear your thoughts about larger candles and more chakra information.
Just to mention, we do have information sheets available on chakras and related products, and we’re always happy to include these with orders if requested.
Thanks again for stocking up with us!
Kind regards,
Kylie
I have purchased many journals from…
I have purchased many journals from here. They have the most beautiful selection. Always a quick delivery too.
9 April 2026
Reply from Holisticshop.co.uk
Hi,
Thank you so much for your kind words! We’re really glad you’re enjoying the journals and that they’ve been reaching you quickly.
Best wishes,
Kylie
Lovely collection
Really good selection of products, fairly priced and reliable delivery.
30 March 2026
Reply from Holisticshop.co.uk
Hi,
Many thanks for your positive review! It's excellent to hear that you are happy with your products, pricing, and the service received.
We hope to hear from you again soon.
Kind regards,
Kylie
Lovely products
Lovely products, easy to order & fast delivery. Kept informed of delivery throughout.
30 March 2026
Reply from Holisticshop.co.uk
Hi,
Thank you for taking the time to leave us such wonderful feedback, we're so pleased to hear you are happy with our service, and your new items.
We look forward to hearing from you again soon.
Best wishes,
Kylie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.