The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
Company replied
Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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See what reviewers are saying
Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great... See more
Company replied
I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... See more
Company replied
I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
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Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The lady who served us was great help…
The lady who served us was great help and went out her way to find what we were looking for 👍
25 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was extremely helpful in…
The assistant was extremely helpful in expediting my order
24 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Jack
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Neil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered an item to be collected in the…
Ordered an item to be collected in the Wolverhampton store. Annabel was really friendly and helpful as ever.
11 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Craig
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect helpful staff nice good vibe in…
Perfect helpful staff nice good vibe in ther
11 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Edward,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Place to shop
I always find the Staff helpful!Been buying from there since 1973!
9 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
If it ain’t broke, don’t try to fix it
As far as I’m concerned, everything is good. Thanks.
1 November 2023
Reply from hmv (UK) - Wolverhampton
Hi Barbara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wolverhampton
Hello Emma,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve received a damaged item.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Excellent service good updates
31 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Mr Green
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service …
Good customer service quick and friendly.I wanted the Rolling Stones, Hackney Diamonds and I wasn't disappointed. I Would recommend HMV online brilliant service.
28 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery easy to order
10 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The best in-store shopping experience
I love the option to have items delivered to a store of my choice. Staff always helpful and knowledgeable. Long live the physical store and physical media!
10 October 2023
Reply from hmv (UK) - Wolverhampton
Hi Kieron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered 3 dvd films
I ordered 3 dvd films, and one was posted first, then a couple of days later I received the other two. The delivery was quick and my only criticism would be the fact that all 3 were ordered at the same time, so why wasn’t they all delivered together in one package? It would save on packaging and delivery costs and so makes more sense. I am happy with my purchases.
6 October 2023
Reply from hmv (UK) - Wolverhampton
Hello Mrs Callinswood
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really good dvds
30 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
no issues all good
17 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Christian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and collect
20 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful
24 August 2023
Reply from hmv (UK) - Wolverhampton
Hello Carrie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff ✌️
2 September 2023
Reply from hmv (UK) - Wolverhampton
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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