Brilliant service my cd was out of stock I was kept informed regularly and then it was posted as soon as it came back in stock
Company replied
Location
Switch locationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
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See what reviewers are saying
Great .. staff in Winchester HMV were very helpful & bent over backwards so I could receive bluray at my home city of Nottingham … it arrived just 2 days later
Company replied
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... See more
Company replied
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... See more
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Company details
About hmv (UK) - Winchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 38 - 40, The Brooks, SO23 8QY, Winchester, United Kingdom
4.8
Excellent
160 reviews
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Helpful staff
Easy to order and collect from the store. Very helpful staff, especially when presented with a large cardboard box that I couldn't carry easily!
8 December 2024
Reply from hmv (UK) - Winchester
Hi Miranda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff found me what I’d gone in for asked straight away if I wanted help gave me advice re offers
5 December 2024
Reply from hmv (UK) - Winchester
Hi Vicky
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Natalie Imbruglia
Even though i was told to bring photo ID, it wasn't needed, as I am so well known. It was Natalie Imbruglia Live in London, I wrapped it up in its parcel, and will open it for Christmas.
4 December 2024
Reply from hmv (UK) - Winchester
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything spot-on!
Found what I wanted quickly and at a good price. Perfect, professional, very personable service from sales assistant (Becca).
3 December 2024
Unprompted review
Reply from hmv (UK) - Winchester
Hi Barry,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Went to HMV in Winchester to work…
Went to HMV in Winchester to work through a Christmas list for family. Staff so helpful and friendly. What they didn't have in store was ordered and delivered in a few days
24 November 2024
Reply from hmv (UK) - Winchester
Hi Juliet,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and quick
Ordered in shop by very helpful worker.Quick delivery to store for me to pick up and received emails to keep me updated about my order
19 November 2024
Reply from hmv (UK) - Winchester
Hi Debra,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly
Friendly, helpful staff. Good selection of CDs for those of us that still use them.
10 November 2024
Reply from hmv (UK) - Winchester
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A reliable supplier of pre ordered 4K movies
10 November 2024
Reply from hmv (UK) - Winchester
Hi Irene,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The assistants are helpful and nothing…
The assistants are helpful and nothing is too much 😵💫
18 October 2024
Reply from hmv (UK) - Winchester
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV made it simple
Easy order - arrived quickly; well packaged and was what I expected
22 September 2024
Reply from hmv (UK) - Winchester
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Decent choice, good atmosphere.
When shopping for physical media nothing beats the experience of actually being in a physical location where you can browse through a good range and pick out whatever stands out to you in the moment.
22 September 2024
Reply from hmv (UK) - Winchester
Hi Allan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were brilliant and I still…
The staff were brilliant and I still have a local store which I could easily get to.
22 September 2024
Reply from hmv (UK) - Winchester
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trip to Winchester shop
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased three Pink Floyd albums. I see I can't mention the promotion. A very pleasant experience visiting Winchester shop
21 September 2024
Reply from hmv (UK) - Winchester
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service from a new member of…
Great service from a new member of staff at the Winchester branch.
31 July 2024
Reply from hmv (UK) - Winchester
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was good because they were patient…
It was good because they were patient and they were understanding and very helpful through my visit to at hmv
1 August 2024
Reply from hmv (UK) - Winchester
Hi Zac
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
How quick my order was Doubt with and…
How quick my order was Doubt with and sent out to me
30 July 2024
Reply from hmv (UK) - Winchester
Hi Carole
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
do not buy anything from HMV ie 3x55…
do not buy anything from HMV ie 3x55 offer i have been to HMV twice to sort it but got home 2nd time and opened sealed records and they have been scratched to hell (you read right sealed and scratched to hell) when i went back for a second time (the lady behind till said all records have light scratches i thought (WHAT ARE YOU Talking about ) when u buy a brand new sealed record it should be perfect ) iam still pissed of after spending 130 pound on vinyl on my birthday
10 July 2024
Unprompted review
Reply from hmv (UK) - Winchester
Hi Jays
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
In store ordering process very…
In store ordering process very straightforward and easy made more pleasant with very knowledgeable, helpful and friendly staff
3 July 2024
Reply from hmv (UK) - Winchester
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A long search resolved
I was looking for a specific version of Jane Austen’s Persuasion but couldn’t remember the names of the main actors. James T. was most helpful, found what I was looking for, ordered it for me (Monday morning) and it was in the store by Friday. When I came in to collect it, he recognised me, greeted me by name and handed the DVD over. We watched and enjoyed it that evening! A most helpful gentleman!
2 July 2024
Reply from hmv (UK) - Winchester
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Winchester
Hi Harvey
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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