Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... See more
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Location
Switch locationUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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See what reviewers are saying
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... See more
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Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... See more
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I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
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Company details
About hmv (UK) - Truro
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, United Kingdom
4.8
Excellent
219 reviews
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Imogen went above and beyond . . .
Imogen went above and beyond to help me find the latest ‘Florence’ CD . Friendly without being cheesy , professional ; ultimately ordering the product to be delivered to my door , to save a return trip to the store . Imogen is a great ambassador for your brand .
17 March 2025
Reply from hmv (UK) - Truro
Hi Stanley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still the best in-store or online.
All orders processed and delivered in very timely fashion. Always my go-to for music and film.
23 March 2025
Reply from hmv (UK) - Truro
Hi S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous experience
Imogen went above and beyond to help me obtain the new Florence CD . Helpful in a proper human way , not patronising or false . Informative , unflappable ; she’s a fantastic ambassador for your brand .
17 March 2025
Unprompted review
They always go the extra mile to help…
They always go the extra mile to help you find what you looking for.
16 February 2025
Reply from hmv (UK) - Truro
Hi Lord
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful in store
Helpful in store.
Young lad found the DVD that I wanted but not in blue ray. As it was a gift for someone I bought it and paid for the delivery,as it was not in the store. The DVD arrived on the day of the birthday and she was thrilled to have her on copy. Thank you HMV.
13 February 2025
Reply from hmv (UK) - Truro
Hello Sheila
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always helpful every time I visit
8 February 2025
Reply from hmv (UK) - Truro
Hi Steve
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery to store of choice and…
Fast delivery to store of choice and option for home delivery.
26 January 2025
Reply from hmv (UK) - Truro
Hi Doug
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeah was great got what I order and I…
Yeah was great got what I order and I am really pleased with it
22 January 2025
Reply from hmv (UK) - Truro
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
You had what I wanted
You had what I wanted, you ordered it and it arrived when you said it would
19 January 2025
Reply from hmv (UK) - Truro
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great help and service in HMV Truro
Great help and service in HMV Truro, quick delivery.
6 January 2025
Reply from hmv (UK) - Truro
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The salesperson had to find my record…
The salesperson had to find my record and was very good and the delivery was good
9 January 2025
Reply from hmv (UK) - Truro
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Truro
Hi Rodney
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
VERY CONSIDERATE AND HELPFUL STAFF
VERY CONSIDERATE AND HELPFUL STAFF, WHO TOOK TIME ANSWERING QUESTIONS, AND DID NOT TRY TO PUSH A SALE
19 December 2024
Reply from hmv (UK) - Truro
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Truro
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Satisfied customer.
The staff at hmv Truro, were very friendly and very helpful. I will definitely use this store again.
8 December 2024
Reply from hmv (UK) - Truro
Hi Lynda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Truro
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent collection service!
I ordered this Peppa Pig video as it seemed to be sold out in a lot of places. It was easy to order and service was excellent. I was kept informed throughout. Thanks HMV!
17 November 2024
Reply from hmv (UK) - Truro
Hello customer,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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