Ordered some dvds and the man that dealt with my order did it in a matter of minutes. Nice helpful, happy and pleasant man and efficient . Told me my dvds would be with me in two days and they were. O... See more
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Location
Switch locationUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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See what reviewers are saying
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... See more
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HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... See more
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Went into shop on Monday to see if they could order a cd for me that I couldn’t find anywhere. This wasn’t a problem & was duly ordered & paid for. E-mail received on the Tuesday that order had been d... See more
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Company details
About hmv (UK) - Ipswich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, United Kingdom
4.9
Excellent
313 reviews
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This company invites their customers to review, whether positive or negative
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Reply from hmv (UK) - Ipswich
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a great service
The staff are always friendly and knowledgeable. If it's not in stock they order it. Great service
24 July 2025
Reply from hmv (UK) - Ipswich
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shop staff
Looked everywhere for this particular cd very helpful staff ordered it for me and it came though the post a few days later very happy 😊
17 July 2025
Reply from hmv (UK) - Ipswich
Hi M/sTrishNewman
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Ipswich
Hi Jeremy,
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Reply from hmv (UK) - Ipswich
Hello Miss Witham,
Thanks for taking the time to leave a review. Please be advised as per the description of the item you purchased, this was an item sent at random from a selection, as such while the item may not have been the specific one you wanted, you were sent through the correct item. We do hope this helps to clear things up.
Reply from hmv (UK) - Ipswich
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Knowledgeable and…
The staff are always knowledgeable and friendly with a good range of stock.
1 July 2025
Reply from hmv (UK) - Ipswich
Hi john
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had excellent customer service a…
I had excellent customer service a quick turn around from ordering to receiving my item
16 June 2025
Reply from hmv (UK) - Ipswich
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and quality goods
17 May 2025
Reply from hmv (UK) - Ipswich
Hi Giuseppe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guys who work in our local…
The guys who work in our local (ipswich) store are so friendly and knowledgeable. Makes shopping there a really great experience
18 May 2025
Reply from hmv (UK) - Ipswich
Hi Sadie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Dmb
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ability to speak to a human being about…
Ability to speak to a human being about the album , have a chat about music in general, prompt delivery & to wander around store for ideas for gifts, pick them up examine them.
great, friendly, knowledgeable staff!!
9 May 2025
Reply from hmv (UK) - Ipswich
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Didn't have Banarama's Greatest Hits on…
Didn't have Banarama's Greatest Hits on CD when I called in, but the staff member I saw went out of his way to help, despite the computer not wanting to work. Ordered online and delivered pronto. And several £ cheaper than Amazon!
9 May 2025
Reply from hmv (UK) - Ipswich
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
We pre-ordered a record for delivery to…
We pre-ordered a record for delivery to HMV Ipswich. The team there are always really friendly and helpful, we really enjoy visiting and do so regularly. Thanks to Simon and the guys!
3 May 2025
Reply from hmv (UK) - Ipswich
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and good delivery all…
Great service and good delivery all arrived on time. Thanks guys.
8 May 2025
Reply from hmv (UK) - Ipswich
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A member of your staff was so helpful
A member of your staff was so helpful. I recieved my order within 3 days delivered directly to my home address. Excellent service.
4 May 2025
Reply from hmv (UK) - Ipswich
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ipswich HMV
I went into.ipswich store with my disabled niece .
She knew what she wanted ,I didn't.
But she couldn't express herself clearly enough to sort her purchase .
Leigh couldn't have been more helpful, friendly ,patient, and professional.
Such a great experience in today's, in today's world of shopping .
Thank you Leigh
18 April 2025
Unprompted review
Reply from hmv (UK) - Ipswich
Hi Avril
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everyone at the Ipswich Store was very…
Everyone at the Ipswich Store was very helpful and nice
20 April 2025
Reply from hmv (UK) - Ipswich
Hi Eddie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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