HMV, Blackpool very helpful in ordering for me. Kept informed on delivery & parcel intact when delivered on time
Company replied
Location
Switch locationUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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See what reviewers are saying
Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... See more
Company replied
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... See more
Company replied
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
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Company details
About hmv (UK) - Blackpool
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
4.7
Excellent
209 reviews
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Pre ordered click and collect all as…
Pre ordered click and collect all as expected....
26 February 2025
Reply from hmv (UK) - Blackpool
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In-store ordering
Man was very helpful, I didn't know the service for in-store ordering existed, only learnt this as the cd I wanted had sold that day and the staff member informed me can order it in for collection if you like.
Simple process he ordered you pay email address left, received email few days later to call back at store to collect.
9 February 2025
Reply from hmv (UK) - Blackpool
Hello Bevo
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Blackpool store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The politeness of the staff and how…
The politeness of the staff and how they helped me with the order
20 January 2025
Reply from hmv (UK) - Blackpool
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent store
Hi i order a re-released Chris rea cd from Blackpool store Xmas eve and it was ready to pick up the day after Boxing Day excellent customer service friendly staff very helpful definitely order again Thank you GARRY
2 January 2025
Reply from hmv (UK) - Blackpool
Hi Garry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff at this HMV
HMV Blackpool is my local store- I also use HMV online to order predominantly Blu Ray/4K discs.
Just wanted to put in a good word for the staff in the store who are always really helpful and friendly. Picked up a couple of great items in the January sale.
10 January 2025
Reply from hmv (UK) - Blackpool
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Blackpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great experience at Blackpool HMV
Great experience. Friendly and regular staff. Great to see that the faces haven't changed for years which shows they are happy to be there. They represent the brand well. Very efficient, effective and enjoyable customer service. Brilliant experience as always, thank you.
13 December 2024
Reply from hmv (UK) - Blackpool
Hi Bryan
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your visit to hmv Blackpool.
See you soon :-)
Visited my local store and non of the…
Visited my local store and non of the cds I wanted was in there. I had to order on line and then only six out of the twelve I wanted was available.
15 December 2024
Reply from hmv (UK) - Blackpool
Hi Gill,
We're sorry to hear you weren't able to get all of the items that you wanted between that of your local store and hmv.com. Whilst we're proud to be able to offer our customers a large range of products, we sadly can't guarantee that we'll be able to get everything in and some items do go out of print too.
We do have an online stock checker though, if you're able to find the items there and check the availability of these in any other stores in your nearby area. If you need any help, please contact our customer service team at support.hmv.com with more details of the items you're looking for and they'll be happy to take a look too.
Just very helpful and pleasant
14 December 2024
Reply from hmv (UK) - Blackpool
Hi MARGARET
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful andreserving friendly staff made…
Helpful and friendly staff made ordering easy and they explained everything
12 December 2024
Reply from hmv (UK) - Blackpool
Hello Mrs Gilder
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Blackpool
Exactly how it should be and that is what we aim for.
Thank you for shopping with us Clare and the 5 stars!
Band Aid another 40 Years !
Band Aid is a good course and here's to another 40 years ! 👍😁👍
CD is brilliant a good listen !
Well done HMV 👍
10 December 2024
Reply from hmv (UK) - Blackpool
Where have those 40 years gone...
Thanks for the kind words Beverly and have a merry christmas from us at hmv!
Excellent service,no need to say more.!!
29 November 2024
Reply from hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Blackpool
Hi Vikki,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Went to great trouble for a special order.
Went to great trouble for a special order. All members of staff I dealt with were attentive and conscientious. The order arrived promptly.
24 November 2024
Reply from hmv (UK) - Blackpool
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The lad put himself out to help a poor…
The lad put himself out to help a poor old lady to find what she wanted. It was sent to me by post which was very efficient. Thank you
24 November 2024
Reply from hmv (UK) - Blackpool
Hi C
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Blackpool
Hi Miss Peake,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Blackpool
Hi Samantha,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shop assistants were really nice and…
Shop assistants were really nice and very helpful
29 October 2024
Reply from hmv (UK) - Blackpool
Hi Julie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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