Wanted to get my Grandson some Disney dvds and new the best place to look was HMV. Have a great library of classics to choose from, but at the moment he's mad about the lion king and Tarzan. Found the... See more
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Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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Wanted to get my Grandson some Disney dvds and new the best place to look was HMV. Have a great library of classics to choose from, but at the moment he's mad about the lion king and Tarzan. Found the... See more
Company replied
Very friendly staff did not have the bag i wanted so they checked if they can still get it and ordered the bag for me cant thank them enough delivery was good got a email to say when I be getting th... See more
Company replied
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... See more
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Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, United Kingdom
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Wanted to get my Grandson some Disney dvds and new the best place to look was HMV. Have a great library of classics to choose from, but at the moment he's mad about the lion king and Tarzan. Found the triple dvd set of the lion king at a brilliant price and also Tarzan at good value. Had the dvds delivered to my local store and was kept informed about the whole journey from Warehouse to store. On the day of collection I received great customer service from very friendly staff. Have no problem recommending HMV to anyone. Excellent.

Reply from hmv (UK) - Blackpool
Very friendly staff did not have the bag i wanted so they checked if they can still get it and ordered the bag for me cant thank them enough delivery was good got a email to say when I be getting the bag came perfect

Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool
It’s the first time I’ve ordered online from HMV and was really impressed with the ease of ordering. My order arrived on the day it was due

Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool
HMV, Blackpool very helpful in ordering for me. Kept informed on delivery & parcel intact when delivered on time

Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool
Nice not to "have" to go online myself...we need to keep hi street going..im not of an age to "go online"...very helpful member of staff helped me in store

Reply from hmv (UK) - Blackpool
I am always happy with the service provided by yourselves, from the moment I place an order I am kept well informed of it being accepted, any updates on delivery times and dates, cannot fault the service you provide.

Reply from hmv (UK) - Blackpool
Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I managed to receive it within the given days he mentioned.

Reply from hmv (UK) - Blackpool
Great too have the store in town i really missed it. Love my movies and music so I normally buy in store either in Blackpool or Manchester

Reply from hmv (UK) - Blackpool
Ordered three def Leppard albums two have arrived two of them damaged third one still waiting over a week not acceptable. 😥😥😥😥

Reply from hmv (UK) - Blackpool
Collected Blu Ray Box set from store, shrink-wrapped, parcelled and in good condition.

Reply from hmv (UK) - Blackpool

Reply from hmv (UK) - Blackpool
The young man in the shop was very helpful. Even though there were delays in receiving our order we were kept informed.

Reply from hmv (UK) - Blackpool
Great got the package and just started to watch the box set thank you!

Reply from hmv (UK) - Blackpool
I just want my vinyls and they've never came with a scratch so ye, it's good.

Reply from hmv (UK) - Blackpool
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