As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Elle... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service. Easily contactable by phone. Extremely helpful. Sent the camera a day early to ensure I received it for going away. It arrived in very strong protective box. Included a strap, two b... See more
Company replied
Impressive customer service. Ellen called to confirm initial requirements, then nearer the time of hire called again to verify that plans had not changed. I was using the hire kit for a wedding, so l... See more
Company replied
I hired a Canon R6 mark two and a lens as I’m thinking of changing over to Mirror less. The whole process was very simple straightforward. I also got a call the day before to check if I need anything... See more
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Company details
- Audio Visual Equipment Rental Service
- Binoculars Store
- Camera Store
- Photo Shop
- Photography Service
- Video Production Service
Written by the company
Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.
Contact info
Unit 5, Wellbrook Farm, Berkeley Road, TN20 6EH, Mayfield, United Kingdom
- 01435 873028
- enquiries@hireacamera.com
- www.hireacamera.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Really great service
Really great service, had an issue with the return but a quick call and they were on it.
20 October 2025
Reply from Hireacamera.com
Thank you for your review and for seven years of loyalty Oliver!
We’re glad the team jumped on the return issue the moment you called and had everything back on track in no time. That’s the standard we set for ourselves, and it’s great to know it still hits the mark after all this time.
Thanks again for trusting Hireacamera.
Wishing you all the best,
Hannah
Loveliest lens hire company I’ve used…
Loveliest lens hire company I’ve used to date- really friendly customer service and they went above and beyond to accommodate changes to shoot plans and ensured I could get the lens back to them in a way that worked with the changes. Highly recommend and will definitely be using again.
20 October 2025
Reply from Hireacamera.com
Thank you for such a heart-warming review Iain! We’re absolutely chuffed to be called the “loveliest lens hire company” you’ve used—that’s going straight to the office wall! It was a joy helping you chase that chef around the Scottish Highlands with the Sony 200-600mm, and we’re thrilled our team could flex around your shoot changes and sort a return that worked for you. Your recommendation means a lot to us. Looking forward to assisting you with episode 3!
Wishing you all the best,
Hannah
Higher standards
The camera I hired arrived as promised, was in excellent condition. All communication form hireacamera.com was clear and when I returned it, I received an acknowledgement and then refund of deposit. Couldn't have gone smoother!
20 October 2025
Reply from Hireacamera.com
Thank you for your lovely review Catherine! We're delighted to hear the Sony A7 III arrived right on time and in tip-top condition. It’s great to know our communication kept everything crystal-clear and that your deposit was refunded promptly—exactly the smooth experience we aim for every time. We’d love to help you again whenever you need us.
All the very best,
Hannah
I honestly can't recommend this company enough.
I honestly can't recommend this company enough. I regularly use their services to hire lenses for various shoots throughout the UK and their service is impeccable. Due to the nature of some of my shoots being heavily weather dependent, unfortunately I'm subject to last minute alterations which they accommodate every single time. Everything goes to plan, the equipment is supplied well packaged with all the return requirements in the original package so they make everything super simple for you.
I also appreciate the courtesy call once an order is placed to ensure that everything is as intended.
Amazing work guys - I really appreciate it and will continue to be a customer and recommend you to all!
20 October 2025
Unprompted review
Reply from Hireacamera.com
Thank you for such an incredible review Tom! We’re absolutely thrilled to have earned your trust as a regular customer, and it means the world to hear that our team’s flexibility with last-minute weather changes has made your UK shoots run smoothly every time.
Knowing the kit arrives perfectly packed (with return labels ready to go!) and that our courtesy call gives you extra peace of mind is exactly the experience we strive for.
Your continued loyalty and recommendations are the highest compliment we could ask for.
Thank you again,
Hannah
Lens was perfect and well packed
Lens was perfect and well packed, showed up earlier than booked, and communications was good for the return.
No issues at all!
10 October 2025
Reply from Hireacamera.com
Thank you for your great review Doug! We're delighted to hear that the Canon EF 12-24mm F4 lens was perfect and well-packed for your needs. It’s fantastic to know the early delivery worked out well and that our communication made the return process smooth. We look forward to assisting you with your next hire!
Wishing you all the best,
Hannah
Fantastic service
Fantastic service. Easily contactable by phone. Extremely helpful. Sent the camera a day early to ensure I received it for going away. It arrived in very strong protective box. Included a strap, two batteries, battery charger and SD card reader. Easy to return using the supplied addressed packaging and picked up by courier. Would use again without hesitation.
25 September 2025
Reply from Hireacamera.com
Thank you for your fantastic review Rob! We're thrilled to hear that you had such a great experience hiring the Canon R7 for your wildlife photography on the Isle of Mull. It’s wonderful to know our team was easily contactable, helpful, and that sending the camera a day early ensured you were ready for your trip. We’re glad the strong protective box, included strap, two batteries, charger, and SD card reader met your needs, and that the return process with the supplied packaging and courier pick-up was seamless. We look forward to supporting your next adventure.
Kindest regards,
Hannah
I've been a pro photographer for over…
I've been a pro photographer for over 40 years and my son recommended Hireacamera to me. The service was quite exceptional: from the delivery, the flight case packaging and the clear instructions for the collection, once my hire was completed. I am now looking forward to hiring another lens from this company and would highly recommend them.
Thank you,
Charles Ward
11 October 2025
Unprompted review
Reply from Hireacamera.com
Thank you for your wonderful review Charles, and for sharing your experience as a pro photographer of over 40 years! We're thrilled to hear that your son’s recommendation led you to Hireacamera and that our service, from delivery to the flight case packaging and clear collection instructions, was exceptional. It’s an honor to earn your trust, and we’re excited to hear you’re already planning to hire another lens. Your high recommendation means the world to us! Thanks for choosing Hireacamera, and we look forward to supporting your next project.
All the very best,
Hannah
Delivery and pick up went smoothly
Delivery and pick up went smoothly, Lens did the job. I’m happy
1 October 2025
Reply from Hireacamera.com
Thank you for your great review Koyejo! We're delighted to hear that the delivery and pick-up for the Sony 24-70mm GM II went smoothly and that the lens performed perfectly for your wedding shoot. It’s fantastic to know you’re happy with the experience! We look forward to supporting your next project.
Wishing you all the best,
Hannah
Friendly team, great service
Hireacamera gave me confidence renting a lens, taking it to South Africa and returning with photos I would never have captured without it. Their organisation in terms of having backup plans, communication and a friendly team all contributed to a great experience!
13 September 2025
Reply from Hireacamera.com
Thank you for taking the time to leave such a fantastic review, Ollie.
We're delighted to hear that renting with us gave you the confidence to take a lens all the way to South Africa and come home with images you otherwise wouldn't have been able to capture. That's exactly what we aim to help our customers achieve.
It's also great to know that our communication, contingency planning, and friendly team all contributed to a smooth experience. We know how important reliability is when travelling with specialist equipment, so we're pleased we could provide that peace of mind.
Thank you again for choosing Hireacamera.
All the very best,
Hannah
Outstanding service
Outstanding service. Easy to use, wide range of equipment available, keen prices but above all thoroughly nice people. Called to check compatibility with my camera body. Will def use again.
26 September 2025
Reply from Hireacamera.com
Thank you for your fantastic review Jeremy! We're thrilled to hear you had an outstanding experience hiring the Canon RF 1.4x extender. It’s great to know you found our service easy, appreciated our wide range of equipment and competitive prices, and valued our team’s effort to check compatibility with your camera body. We’re especially delighted to hear you found us thoroughly nice to work with! We look forward to assisting you again.
Best regards,
Hannah
Easy and pleasant experience
I had a pleasant and easy experience hiring a lens iwth Hireacamera. Their customer service team communicated proactively and clearly, ensuring that drop off and collection of the lens was a painless as possible.
14 July 2025
Unprompted review
Reply from Hireacamera.com
Thank you for your great review Dean! We're delighted to hear that hiring a lens from Hireacamera was such a pleasant and easy experience. It’s fantastic to know our customer service team’s proactive and clear communication made the drop-off and collection process seamless. We look forward to assisting you again in the future! Thanks for choosing Hireacamera!
Best wishes,
Hannah
Reply from Hireacamera.com
Thank you for taking the time to post a review Mark, we really appreciate it. We hope you enjoyed using the RF 100-500mm lens. Thank you for choosing Hireacamera.
Wishing you all the very best,
Mary
They've never let me down
Always helpful and efficient. They have a great range of equipment and they seem to look after it v carefully. Over the past 5+ years they've never let me down.
26 September 2025
Reply from Hireacamera.com
Thank you for your fantastic review, Huw. It is always a pleasure working with you, and we hope your photoshoot went well. We look forward to supporting your future projects. Thank you for once again choosing Hireacamera.
Wishing you all the very best,
Mary
Excellent Service
Excellent service across all comms; on the phone, via email and the website interface. When the hire equipment arrived (in notable time) it came with little treats too. Not important but little touches and details like this, go far.
25 September 2025
Reply from Hireacamera.com
Thank you for taking the time to post a review and for your kind words. I have passed them on to Ellen who managed your booking. Looking forward to assisting you with future projects and thank you for choosing Hireacamera.
Wishing you all the very best,
Mary
Excellent service
Excellent service! Communication was great and the team couldn’t have been moved helpful!! Thank you
23 September 2025
Reply from Hireacamera.com
Thank you for your lovely review, Hayley, and your kind words about our customer service, I have passed them onto Nathan who dealt with your order. Thank you for choosing Hireacamera.
Wishing you all the very best,
Mary
Always reliable and fast
Always reliable and fast. They often send out the equipment a day or two early which is handy!
19 September 2025
Reply from Hireacamera.com
Thank you, Antoni, for your lovely review and for choosing to use our service again. We always enjoy working with you and look forward to doing so again in the future.
All the very best,
Mary
Great at every level
I’ve used Hire a Camera for more than 5 years and they’ve been great at every level. The customer service alone is a level above most rental houses I have used. Highly recommend!
22 September 2025
Unprompted review
Reply from Hireacamera.com
Thank you for posting a review, Dominic, and for your kind words about our customer service. It is always a pleasure working with you and we look forward to supporting your future projects. If there’s anything we can do to help with future orders, please do not hesitate to ask.
All the very best,
Mary
Fantastic service!
Hire a Camera is always fantastic to deal with. Very accommodating, friendly and do their utmost in making sure one receives the kit on time. Very reliable and an exceptional service. I can't fault them at all. Thank you for being there when I need something!
15 September 2025
Reply from Hireacamera.com
Thank you for your lovely review Sisi! I am so pleased that you had another fantastic hire. Looking forward to supporting your next project!
All the very best,
Hannah
Wonderful experience
As a first time customer with Hire A Camera, I was really impressed by the quality of the equipment, the care with which it was packed and the thoughtful communication throughout. Many thanks - an easy 5 stars!
10 September 2025
Reply from Hireacamera.com
Thank you for your fantastic review Helen! We're thrilled to hear that your first experience hiring the Sony Z280 from Hireacamera was wonderful. It’s great to know you were impressed with the equipment quality, careful packing, and our thoughtful communication throughout the process. Your 5-star rating means a lot to us, and we’d love to assist you again in the future! Thanks for choosing Hireacamera!
All the very best,
Hannah
Super helpful, easy to use, great service
Needed to hire a camera for some of my summer weddings after one of mine broke. Great service from Hire a Camera. Got a phone call to check through all the details and explain the process, the delivery was quick and came in plenty of time for me to get it set up and ready to go. Easy to return at the end of the hire period and a great price too. Wouldn't hesitate to recommend or use them again in the future! Thanks for saving me in the height of wedding season!!
12 September 2025
Reply from Hireacamera.com
Thank you for your wonderful review Katherine! We're so pleased to hear that hiring the Sony A7 III helped save the day for your summer weddings. It’s great to know our team’s phone call to go over the details was helpful, the delivery was quick, and the return process was easy.
We’re thrilled you found the service great and the price spot-on. Thank you for your recommendation—we’d love to assist you again in the future!
All the very best,
Hannah
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