As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Elle... See more
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Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.
Unit 5, Wellbrook Farm, Berkeley Road, TN20 6EH, Mayfield, United Kingdom
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I’ve been coming back to them for years, and they never disappoint. Always professional from start to finish. I highly recommend them — keep up the great work!

Reply from Hireacamera.com
A great range of camera and lighting kit, all in perfect condition. Friendly and helpful service. I'm so happy I no longer have to travel to London to get hold of professional photography kit.

Reply from Hireacamera.com
I have been using them on and offfor years and they are amazing! Professional from start to finish, and highly recommend them ! Keep up the good work !

Reply from Hireacamera.com
Great communication, and the website is easy to use.
The kit arrived well packed, and drop-off and pickup were straightforward. Thank you!

Reply from Hireacamera.com

Reply from Hireacamera.com

Reply from Hireacamera.com
First time hiring a lens from anyone and could not have asked for a better service.
Booking was very easy and got confirmation back immediatley.
I had a phone call with a member of the team shorty before the rental to make sure everything was ok and to check that I am getting the right product for my needs. Outstanding service!
The lens itself came via courier and was very well packaged. It came in a hard flight case and in its own carry case as well.
Lens was in excellent condition. Only the usual wear and tear markings as you would expect but glass itself was fantastic.
It was a great way to try a lens before commiting to a purchase.
Overall, it was a great service and I will definitley be back again soon!

Reply from Hireacamera.com
A very friendly and efficient service.
I will be back

Reply from Hireacamera.com
Super easy experience, equipment in very good condition, with helpful and friendly service to ensure that you are good to go

Reply from Hireacamera.com
Such an efficient service. Great communication from start to finish. They even upgraded my order to ensure delivery times were met, free of charge. Easy to hire, easy to return. Good value to money. Will 100% use again.

Reply from Hireacamera.com
This was my first experience using Hireacamera, and I was very impressed. I hired a Nikon lens for a trip to Finland, and the process end-to-end was seamless. After making the booking online I got a call from Hireacamera to go through the details; rather than being a box-ticking exercise they were genuinely helpful. I ended up with collection and drop-off plans which were much more convenient than those I'd initially gone for, and an extended hire period at no extra cost due to their office being closed over Christmas. The next time I need to hire any equipment, I will definitely be using Hireacamera.

Reply from Hireacamera.com

Reply from Hireacamera.com
Awesome service. The gear is fabulous and clean.
The CS team (Ellen and Mary) is so professional and kind to provide advice and arrange the dispatch and collection arrangements to meet my schedule, including the change of collection approach at the last minute.
Really appreciated and highly recommended.

Reply from Hireacamera.com
Great service. As it was just before Xmas, they dispatched the lens early to ensure it wasn’t subject to the any courier delays at this time of year.
The lens was great. And their pickup and return of deposit was prompt.

Reply from Hireacamera.com
Hire A Camera went out of their way to ensure I would be able to receive the equipment on a suitable day for me.

Reply from Hireacamera.com

Reply from Hireacamera.com
As normal when we rent no issues. Willbe using again in the future.

Reply from Hireacamera.com
As a filmmaker and photographer I've used plenty of rental houses in the past, but none come close to Hire A Camera in terms of service. I contacted the team with a particularly tricky brief, but Ellen, Mary, Sam and the whole team were able to take care of every query I could throw their way. When you're working with tight deadlines and lots of different variables, the peace of mind the team gave me was invaluable and paved the way for a really successful shoot. I'd book with them again in a heartbeat!

Reply from Hireacamera.com
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