Unfortunately, I drove over a screw over the bank holiday weekend and then snapped the wheel locking nut trying to change the tyre. In panic I dumped my car on the forecourt of HIQ in the beforementio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Unfortunately, I drove over a screw over the bank holiday weekend and then snapped the wheel locking nut trying to change the tyre. In panic I dumped my car on the forecourt of HIQ in the beforementio... See more
Company replied
I recently visited HiQ garage to get some new tyres fitted and was met by a gentleman called Gary. Gary changed the tyres quickly and professionally and was friendly and helpful throughout. He made t... See more
Company replied
I always use Hi-Q. They are reliable, courteous, kind and never patronising. They explain what they're going to do and how much it will cost before the work is done. And if you are waiting for your ca... See more
Company replied
Went to HiQ to get some work done on my car and had amazing service, Gary who i was dealing with was so help full and did a great job on my car, even didnt mind answering all my questions i had aswell... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
116 Scotforth Road, LA1 4NP, Lancaster, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my first visit to HiQ Lancaster and I have to say that I can't recommend them enough. From start to finish it was a quality experience and I had complete confidence in leaving my car with them to sort a prop shaft problem. The initial phone call to book the car in was friendly, professional and they were very accommodating to all the dropping off arrangements. I found them to be really transparent in all their dealings with me and gave me clear expectations of the job and possible logistical issues that may arise given the potential complexity of the job. They worked hard to finish the car well ahead of schedule and kept me informed at every stage in the repair. I thought the final cost represented excellent value for money. The team at HiQ have been brilliant and despite this being my first visit there, I felt like a valued customer. Thank you!

Reply from HiQ Tyres & Autocare - Lancaster
The best in the region! Top notch service, friendly staff and good rates.

Reply from HiQ Tyres & Autocare - Lancaster
I've been using lancaster HiQ for a number of years now, very friendly, good service and trustworthy.
Wouldn't go anywhere else.

Reply from HiQ Tyres & Autocare - Lancaster
Always very quick and friendly in the Lancaster branch (I've used them three times now), and they even do home fittings now. The website for booking was very easy to use, and I rang up on the day to get a more specific time when they'd be less busy. They even had wifi so I could get on with some work while I waited for my tyre to be fixed. I always use them now.

Reply from HiQ Tyres & Autocare - Lancaster
We were travelling up the M6 on our holidays when we got a tyre pressure warning approaching Lancaster.
Phoned a couple of garages and was recommended to stop at HiQ. So glad we did! We pulled up and even though was quite happy to wait one of the lads came out straight away to check the tyre for me and found the problem. Within 30 mins we had the tyre fixed and were back on our way. Thank you so much for helping us out - great service, so helpful. Next time I’m in Lancaster and have a puncture I know where to stop!

Reply from HiQ Tyres & Autocare - Lancaster
What a pleasant experience. HiQ recharged my car's Aircon gas and checked and cleaned the whole system. Communication from the team was excellent and included a text reminder the day before. I particularly appreciated the polite and helpful manner of the team members I spoke to. Thank you.

Reply from HiQ Tyres & Autocare - Lancaster
Great service great staff, the manager went over and above his duties. Will be back

Reply from HiQ Tyres & Autocare - Lancaster
I pulled on the four court this morning with no appointment. A lovely young man named Peter assisted me straightaway located the problem and cracked on with fixing my car
Super happy 😃

Reply from HiQ Tyres & Autocare - Lancaster
The team at HiQ Lancaster recently worked on my truck. Installed new TPM Sensors and Lifting rods, following installation of after market wheels and shock absorbers.
Everybody was very professional from the get go and were a pleasure to deal with.
On completion I received a full breakdown of works and even a report of my tyres, detailing current tread depth and % of wear, which I found to be a great touch.
Highly Recommend HiQ Tyres and Autocare - Lancaster and will be using them moving forward for all of my vehicles.

Reply from HiQ Tyres & Autocare - Lancaster
I've used HiQ's mobile tyre fitting service and the main garage to replace a coil spring. Both times the service was very professional, and I was back on the road in no time! I had absolute peace of mind driving home 😌

Reply from HiQ Tyres & Autocare - Lancaster
I’ve been using HiQ Lancaster for several years now and the service has always been exceptional. This morning I discovered a flat tyre – the near side front was down to 8 psi and completely undrivable.
I gave HiQ a call and Lynsey and the team immediately took control of the situation. Within no time, they arranged a home visit from their mobile fitting team. The tyre was replaced quickly and efficiently, and we were back on the road without any hassle.
Their professionalism, reliability, and willingness to go the extra mile never fails to impress. A huge thank you once again to the whole team – I wouldn’t go anywhere else!

Reply from HiQ Tyres & Autocare - Lancaster
Very happy with their service, so glad to have them in the area! Had my gearbox checked at HiQ – they had good availability and sorted the issue that week on the day of the booking. Friendly, professional service at a fair price. Very happy customer – highly recommend!

Reply from HiQ Tyres & Autocare - Lancaster
MOT and service done, sorted out a couple of issues as well. Good price, prompt and professional

Reply from HiQ Tyres & Autocare - Lancaster
Just collected after booking in for a brake check. The lads called me to let me know what was needed and I had my car back in next to no time. Great service from start to finish. 10/10

Reply from HiQ Tyres & Autocare - Lancaster
HiQ Scotforth Lancaster, is a superb company, the staff are very friendly, reliable and knowledgeable. I had a puncture on the M6 with my cattle trailer full of livestock, an worse 3 of my young Grandchildren with me, although I was over 20 Miles away, they came straight out an got us moving again. Get all my servicing and repairs done at HiQ, always do a great job, and also very reasonably priced.

Reply from HiQ Tyres & Autocare - Lancaster
Excellent service, really friendly and helpful family run business, nothing is too much trouble , everything always explained. My car has never been as well looked after, highly recommend.

Reply from HiQ Tyres & Autocare - Lancaster
Brilliant service, had a constant leak in my tyres and they sorted it very quickly!

Reply from HiQ Tyres & Autocare - Lancaster
Hi all been coming here for years top lads lovely friendly service, very professional

Reply from HiQ Tyres & Autocare - Lancaster
Service at this branch was efficient and extremely helpful. Would recommend, and I will be returning! Thank you to the whole team for the excellent service!

Reply from HiQ Tyres & Autocare - Lancaster
Absolutely amazing. Had two tyres replaced. Had contacted them and they were ordered and fitted within 12 working hours!! Absolutely amazing service from Lyns and the work team. Won't go anywhere else!!

Reply from HiQ Tyres & Autocare - Lancaster
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.