I got scammed while I tried to purchase online on April and it been recurring deducting my money after 2 weeks please I need help to stop this.2 days back they deducted R166 but back then they have be... See more
Company replied
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I got scammed while I tried to purchase online on April and it been recurring deducting my money after 2 weeks please I need help to stop this.2 days back they deducted R166 but back then they have be... See more
Company replied
I have contacted this company as Facebook ads are scams... offering a product for so much..but it is for a subscription to hightv products..after speaking to a very intelligent young man ..he said the... See more
Just received an email from Clare regarding my complaint, it has changed my opinion completely this company does care. Will let you know outcome when money lands in my bank.
Had a slight issue at the start but after talking with the staff my issue was resolved fully and without further issue. Staff were professional and very helpful. The membership is quite a good idea... See more
Company replied
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They resolved my issue with such expertise that I felt completely at ease throughout the process.
Be careful they just keep helping themselves to money out your bank. It is a scam

Reply from Hightvproduct
Bob reached out to help with the issues and they are being resolved
Great experience good work and very good service
They made me an offer of 2,00 €, but they withdraw 7,00 € more ftom my card, without ask me first. Their answers and actions are still pending.

Reply from Hightvproduct
Hi,this is an unauthorised transaction and I would like any withdrawals to be retuned

Reply from Hightvproduct
Company quick to resolve issues satisfactory good customer service and alts was excellent

Reply from Hightvproduct
Had a slight issue at the start but after talking with the staff my issue was resolved fully and without further issue. Staff were professional and very helpful. The membership is quite a good idea and the products all look great with quite a wide range to choose from.
Thank you Ayla for your assistance 😊

Reply from Hightvproduct
Had an issue at the start and the great team fixed it without any problems
I think as a customer being able to cancel the subscription when I have financial issue has to be the best thing ever! Since I Can always come Back when I'm back on my feet.
It was a really good experience! I was understood and had a good time.
I registered for a special offer in the 4 july 2024. The amount was 19 DKK. I't turned out that I had actually subscribed for a huge montly amount which was not obvious until the first email that I received reminding me og a monthly fee. I instantly triede to cancel my membership which required that I contacted them as the cancellation button does not work within the first 24 hours. I managed to cancel my account the same day. On the 7 of july there was a withdraw of 358 DKK from my account. Customer service keeps on ignoring my questions and critic concerning that the terms was not clear. They refer to a 14 day cancellation period. It's a horrible company that scams people. The company will be reported to the Danish consumer council " forbrugerrådet"
Update on the 10 of july :
The company has aknowledge their misleading service and has offered 50% refund if I rewrite my review. Once that has been done they Will return the remaining 50%.
If that is done,I will update my review once I have returned the full refund.
Update on the 14 of july:
The company has as written aknowledge their fault when they charged me eventhough i had cancelled my membership and returned 50%. However they want a 4 or 5 star review before returning the rest of my money which I have declined .

Reply from Hightvproduct
Thanks to Zoe for helping with the subscription, refund as well as unsubscribing 😉
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