Great company Fast reliable service Amanda one of the delivery drivers goes above and beyond absolute credit to the company
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Company details
Written by the company
HGV Direct Ltd was incorporated in October 1984 and we are now in our 40th successful year running. From a family run business, we have grown to become a national supplier and distributor of truck parts and provide reliable solutions to the commercial vehicle industry. We have experience assisting customers with different needs and requirements, so whether you own a small 7.5 tonne vehicle or a HGV, we can get you back on the road with our huge selection of parts. Our ethos is Genuine parts by genuine people. We specialise in truck parts but we also offer them for trailer, agricultural and some light goods vehicles. Along side this our range also includes consumables, fleet management packages, diagnostics,garage equipment, tooling and much much more. There are many ways of ordering to make it easy, fast and efficient for everyone. One way would be via our website "www.hgvdirect.co.uk", this is a next working day service, if goods are in stock, which can be distributed via our couriers worldwide and you can benefit from free delivery on all orders over £50. You can collect parts directly from one of our 19 branches across the UK or you can phone directly or even email in your requests. Our dedicated staff is present to ensure you find all the right parts, tools and consumables swiftly and in a timely manner. So whatever you need, look no further than HGV Direct Ltd.
Contact info
The Elms, Moor Farm Road East, Ashbourne, DE6 1HD, Derbyshire, United Kingdom
- 01335 470 009
- sales@hgvdirect.co.uk
- www.hgvdirect.co.uk
4.7
Excellent
427 reviews
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Great company
Great company
Fast reliable service
Amanda one of the delivery drivers goes above and beyond absolute credit to the company
12 June 2026
Unprompted review
Excellent service with a smile always
12 June 2026
Unprompted review
Very easy to communicate with.
Very easy to communicate with.
Competitive pricing. Very quick delivery.
18 December 2024
How quickly they dispatched
How quickly they dispatched, and the right part.
8 August 2025
Unprompted review
Probably not again
I called ahead to ask if they actually had an item in stock. They confirmed that the supplier had it and that i should make the order online. After the delivery due date, and my item failing to arrive, there were no comms from them and i had to make contact to be told that its actually out of stock. I wasted a week waiting whilst it went out of stock elsewhere due to demand.
11 July 2025
Good Service
8 July 2025
Reply from HGV Direct
Thank you for your kind words! We're thrilled to hear that you experienced speedy delivery and a smooth ordering process. Your satisfaction is our top priority, and we look forward to serving you again soon!
Reply from HGV Direct
Thank you so much for your wonderful feedback! We're thrilled to hear you received first-class service and enjoyed working with us. We truly appreciate your support and look forward to serving you again in the future!
Bright Light !
Phoned up re a tail light, spoke with someone, placed the order and it was here the following day. Thank you.
12 June 2025
Reply from HGV Direct
Thank you for your kind feedback! We're delighted to hear that you had a smooth experience with our team and that your order arrived promptly. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!
Reply from HGV Direct
Thank you for taking the time to share your experience! We're glad to hear that our team was friendly and helpful, and that you received your order quickly. We appreciate your support and look forward to serving you again!
Prompt Delivery & very good Product.
9 June 2025
Reply from HGV Direct
Thank you for your positive feedback! We're glad to hear that you received your order promptly and are happy with the product. Your satisfaction is our priority, and we look forward to serving you again!
Great product works really well
Great product works really well. Already recommended to a few friends, top quality
6 June 2025
Reply from HGV Direct
Thank you so much for your kind words! We're thrilled to hear you're satisfied with our product and appreciate your recommendations to friends. Your support means a lot to us. If you need any assistance or have further feedback, feel free to reach out!
Product arrived in good time.
2 June 2025
Reply from HGV Direct
Thank you for your positive feedback! We're glad to hear that your product arrived promptly. If you have any further questions or need assistance, please don't hesitate to reach out.
Reply from HGV Direct
Thank you for your kind words! We're glad to hear you received prompt service. We appreciate your feedback and look forward to serving you again.
Supply time from ordering is quick.
Supply time from ordering is quick.
Communication level is good.
27 May 2025
Reply from HGV Direct
Thank you for your positive feedback! We're glad to hear that you are satisfied with the quick supply times and our communication. We appreciate your support and look forward to serving you again.
Absolutely brilliant service
Absolutely brilliant service. Placed order on Bank Holiday Monday, realised I had missed items so called first thing Tuesday and got the order amended, order delivered on the Wednesday. Helpful and accomodating of my error.
22 May 2025
Reply from HGV Direct
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our service. We always aim to be helpful and accommodating, especially when adjustments are needed. It's great to know your order was promptly amended and delivered to your satisfaction. If you need anything else in the future, please don't hesitate to reach out. Thanks again for your support!
Reply from HGV Direct
Thank you for sharing! We're delighted to hear you received your battery booster pack within 2 days. We strive to offer quick and efficient service, and it's wonderful to know we met your expectations. If you need any further assistance or have any questions, please feel free to reach out. Enjoy your new booster pack!
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