Hermosababi Reviews 

102
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Appalling customer service- placed an order on the 27th December 2025 which never arrived and still chasing for a refund! I couldn’t even count how many emails I’ve sent and instagram DM’s- I’ve even... See more

Rated 1 out of 5 stars

Buy from here if you don’t mind wasting your money and never receive your order! 🥰 then they offer to post it out as a free gift and guess what… still never receive it! Such good service 😍 NOT x... See more

Rated 4 out of 5 stars

Sometimes a little slow responding but cannot fault the products whatsoever. Have ordered multiple times and absolutely love the designs they have on offer. Item always arrives in a timely manner and... See more

Rated 5 out of 5 stars

Hermosa Babi is a beautiful brand and is being held up but the beautiful mica! as for some of these reviews ‘fake’ shocking, me and my daughter travel to shoot with with the brand and is actually on t... See more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

102 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(102)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Please do not order from this site

Please do not order from this site ! .I placed my order on 23.9.24 when I was told it would take 10 - 12 day . Emailed on 19th October and was told it would be the following week . Emails were constantly ignored and when they did respond and promise they would get back to the same day …. Radio silence again on the 20.11.24 I asked for refund I was advised it had been completed guess what I’m still waiting for my 99.00 back and emails not being responded to . This is only one star because I can’t give zero

Wrote the first review on 2.12.24 and on 6.12.24 after further email sent I’m still waiting on a refund

2 December 2024
Unprompted review
Rated 5 out of 5 stars

If I could give 10 stars I would!

If I could give 10 stars I would!! I am absolutely obsessed with my recent purchase of the ‘angel coat’ & ‘fleece lined pramsuit’. The quality and design is beautiful and unreal. Thank you so much!
P.S customer service is a 10/10!!🩷🫶🏼

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Just Beautiful

The clothes I received were absolutely beautiful, especially the angel coat, and the quality is great! I asked if I could receive the delivery before 25th November and i received it beforehand. I cannot fault the service, quality or designs. I will definitely be ordering again.

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Hermosababi… Amazing!

I ordered from hermosababi for the first time… delivery was amazing super fast! And I ordered the angel coat for my little girl. It came and it is stunning the quailty is amazing such a beautiful item! Will defiantly be ordering again!

19 November 2024
Unprompted review
Rated 5 out of 5 stars

London Mac coat

I brought the London Mac coat, and it's a coat you must have it's absolutely gorgeous. I have ordered a few things on preorder previously and I've always had a good experience receiving my items. Highly recommend HermosaBabi.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

I ordered the beautiful handmade Mac…

I ordered the beautiful handmade Mac coat and was informed that there would be a bit of a wait as it was a handmade item. I was kept updated throughout and the communication was very good. When the coat arrived it was worth the wait! Absolutely stunning item and such amazing quality! So happy with my purchase and would definitely be ordering more. I always order from small businesses as their pieces are always so unique! Would highly recommend ordering from this business as all of the items are one of a kind. My daughter has had so many compliments on how beautiful her coat is! Very happy 😊

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding quality

Bought two outfits for my nieces birthday and I couldn’t be more impressed. The quality was outstanding, everything was reasonably priced and delivered right on time. I would recommend to all and I will definitely be a repeat customer. Thank you so much Hermosababi xoxo

9 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hello!

Thank you so much for the love we are forever grateful.

We hope to work with you again 🤎

Rated 5 out of 5 stars

I have recently purchased the Christmas…

I have recently purchased the Christmas Two Piece for my granddaughter. I am very pleased with the outfit. The quality is superb and very good value. I can’t wait to see my beautiful granddaughter wearing it at Christmas.

14 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Karen,

Thank you so much for your love on our Festive Two Piece! 🤎 We have taken our time with the designs on all of these pieces and it’s so lovely to hear you’re pleased with the quality and value.

Thank you again for expressing your positivity x

Rated 5 out of 5 stars

I just received my London Mac jacket…

I just received my London Mac jacket and it is absolutely amazing!!! And quickly I ordered other 3 pieces but diferent ages, how beautiful is!!! If you need ask something about your order, they will answer very quick and promptly!! Quality good, soft and cozy!!! Good luck with your small business!!!

13 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Marta,

Thank you so so much for being such a kind lovely customer we are so grateful for people like you and your energy helps us keep our enthusiasm in trying times for a new business!

Have the best day xx

Rated 5 out of 5 stars

LOVE ♥️

Absolutely love this brand 🥹 such beautiful clothes, have been dressing my girl in them for over a year & we love supporting a small business ♥️

14 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Harleigh,

Thank you so much for being so kind. We are so grateful for your lovely words and your custom.

Much love xx

Rated 1 out of 5 stars

One star is too generous

One star is too many stars. Company is a complete scam, do not give them your money. Waited 10 weeks for my item, demanded a refund which has been "processed" yet I have not received this refund. DO NOT SHOP HERE

10 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hey Connie,

Thanks for your feedback. Your refund had been processed in full & as per Klarna feedback they said this has been issued on their end and is with you.

Rated 5 out of 5 stars

Beautiful Angel coat

Just received the Angel coat, which was our second order from Hermosababi. This coat is stunning! I am absolutely delighted with it and can’t wait to see our grandaughter wear it. Would definitely recommend

13 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Annette,

Thank you so so much for your repeat orders with us and your kind words in regards to our products.

We are so grateful for the continued support and the love goes along way.

Much love! X

Rated 1 out of 5 stars

I placed an order via klarna

I placed an order via klarna, items did not arrive in the time needed so emailed and was told there would be a delay and I could cancel order if I wished, which I did I ask in the email to cancel. I also informed klarna this was October I now have been told by klarna that hermosa Babi have declined and I need to pay. I have not received any items.

22 September 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Julie,

Your refund was processed and received in full before this review was written as per our records but thank you so much for your feedback.

Rest assured we are a very new, small business which will naturally experience teething issues as there is a lot of logistics. We are doing all we can to improve every service we offer.

Have a lovely day! X

Rated 1 out of 5 stars

Complete SCAM

No items have been received and i have ordered from the 8th of august and it is now November. After many emails they finally replied to me last Tuesday stating that they would send out one item on Thursday with next day delivery, the second item was out of stock and they would refund. Ifs now a week later and i have not received either the refund or the item they were email's sending last week on next day delivery. Complete SCAM.

8 August 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Kerri,

As per our system your order was delivered via DPD and the item that was not fulfilled has been refunded and this was successful also.

Thanks for your feedback!

Rated 5 out of 5 stars

Fantastic

I initially got off on the wrong foot with this company regarding the delivery of my order however the owner of the company did reach out to me to personally amend things and turn things around. Such a lovely woman who should be proud of the way her business is growing. I hope to order from them again in the future 💓

5 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Tia,

Thanks so much!

We’re so glad we were able to rectify the issue with the order and we really appreciate all the encouragement and kind words.

We’re so grateful for your custom and hope to work with you again 🤎

Rated 5 out of 5 stars

Beautiful clothing

I personally say this is one of the best websites out there for baby girl clothes. I find all the outfits adorable and I wish I could buy all of them. The customer service is amazing so quick, professional and you can tell the people who work for this business care about their job, items and customers they are just nice people.
I highly recommend this website I can’t wait to order more things!
But most importantly the clothing they offer is amazing quality!

3 November 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hey Chelsie!

Thanks so much for your orders we are super grateful for your custom and so glad you love our brand.

We appreciate the love massively as a new business in our start up period! We hope to work with you again soon.

X

Rated 5 out of 5 stars

Beautiful Baby range

Beautiful Baby range. Ordered lots of beautiful pieces for my niece. Ordered and arrived on time. The quality of the clothes is stunning. Highly recommend this beautiful brand.

29 October 2024
Unprompted review
Hermosababi logo

Reply from Hermosababi

Hi Kerri,

Thank you so much! We love our customers and reviews like this are so appreciated! X

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