HelmetCity.co.uk Ltd Reviews 14,759

So glad these guys came up. They sold me a great helmet, provided extras such as a pinlock and a tinted visor, and delivery was free! The helmet was so much cheaper than id seen elsewhere, but this di... See more

Bought a helmet from them on line. An HJC carbon. Great helmet, light for a flip up, very comfortable to wear. Had over the past year and a half some issues like the locking pins getting loose, v... See more

High quality products offered at a fair price. Their mail order shipping and returns policy and speed of service was excellent. Sadly the Arai helmet I was seeking to buy didn't suit me but the return... See more

My original order got damaged in transit before it even reached me. I contacted Helmet City and they sent out a replacement within 24 hours and threw in a free gift or two as an apology. Can't really... See more

I have used the shop for a good few years now, products and good and service has always been first class, only had one issue when someone gave me a gift voucher which could only be spent online! but d... See more

Purchased made at Helmet City Kidlington, Oxford. The staff are Brilliant. Got measured up for the correct size Helmet and then a physical check to make sure of the correct safe fit of each helmet I w... See more

Used Helmet City in the past. HC as ever have been excellent. Price, delivery and communications. The gloves are also excellent. Used down to -1/-2 deg C at motorway speeds for an hour with heated g... See more

Just got back on a bike and after a lot of research, I bought absolutely everything from these guys. Good selection at great prices and the service is first class (including after sales when returning... See more

I ordered the wrong size Schubert C5 helmet (based on my old previous model theC4) The guys could not have been more helpful in organising a return and refund. I’ll order again once I’ve tried the... See more

I didn’t go through e bay, I went direct through e mail & telephone lines of communication. Fantastic, prompt, concise feedback! Well done Gentlemen. The helmet & visors ARE Perfect!

I had a great experience with this company. Their customer service is outstanding – the team are friendly, professional, and very organised. Everything was arranged quickly and smoothly. I’m delight... See more

Tried a helmet on at Helmet city in Cheddar a few months ago. The staff were very helpful and certainly know their stuff. Advised me how to get the best fit etc. I recently saw the same helmet on the... See more

I found it easy to order what I wanted, unfortunately DPD lost the package on it’s way to me, so I had to wait awhile whilst they searched for it. Helmet City were very good keeping me informed and o... See more

Original helmet arrived slightly damaged so was advised by helmet city to return it foc. A replacement was sent out immediately with a small gift as a way of apologising for the inconvenience even tho... See more

To be totally honest I cannot fault the customer service. Original helmet ordered for the wife was not in stock with the manufacturer and I was called once this was discovered. So it was replaced with... See more

This company deserves more than 5 stars, fast delivery and item as described. Very happy with my purchase and I recommend all people to buy and support this company you won’t be disappointed. Thank yo... See more

Great communication. Had to exchange for another size and the returns could not be easier. New helmet arrived a few days later, really pleased. Also the range availability and prices are unbeatable. F... See more

Very helpful answering pre sale questions by email with quick responses. Helpfull advice. Prompt dispatch. Delivery service kept me informed. Added pinlock which I had nt expected

Nearly everything in your so called sale has been that price elsewhere since last year. Your gear is usualy more expensive than other outlets ..bar one exception the rst orange stripe jacket I boug... See more

I requested a price match, which they quickly arranged, and purchased a new helmet and intercom unit. Items were delivered well packaged and very quick. Will use again!

In purchasing a bike cover with a top box mounted, questioned were asked and answered . XL Oxford cover fits a Versys 650 with Kawasaki 47l top box, with room to spare. Was for my ZZR1400 but my son w... See more

A great price for a great helmet, knowing what size you need is a must. I ordered Monday afternoon and it arrived Wednesday morning first thing.

I made the fatal mistake of ordering from helmet city as I've always gone to sportsbikeshop, delivery time was ok but helmet wasn't what was in the picture colour was all wrong and looked a lot differ... See more

Really easy company to deal with. Great service. I had a question about delivery which was answered very quickly. My go to motorbike accessories/clothing supplier 100% will use them again.

Ordering on the website was so easy and the filters worked great for searching. Once I placed the order Delivery was quick and the helmet was packaged well. Also from placing the order to Delivery... See more

Pre ordered new Shoei NXR 2 in November at a fantastic price Was delivered in early Jan ,well packaged i was also well informed via email on delivery date and time 5*****well done

The whole process was impressive, ordered my Arai on a Sunday evening & received 4 days later complete with an additional visor. Will definitely buy from you guys in the future👍

Once I'd decided what I wanted, ordering was easy. Once despatched tracking was provided, and delivery was prompt. The helmet was as expected and a perfect fit. Will recommend Helmet City to others.

Excellent product description so I knew exactly what I need to buy knowing it would fit my helmet. Delivery was fast. Great service which I’m about to use again.

Lots of useful information about the products and compatibility making it very easy to choose what you need.Great service, quick delivery and fairly priced

I have bought from this company on many occasions and once again they have delivered an excellent service. They always have what I’m looking for and it’s always great value and high quality I will co... See more

Bought a Scorpion EXO R1 Air Evo Gloss Carbon & extra visor online. It was delivered within 3 days and double boxed. The helmet is perfect exactly how described a 5 star company and highly recommend.... See more

No hassle in ordering and kept me informed of progress. Packaged arrived on time in excellent condition. Would definitely use this site again. Well done people.

Great selection of riders gear and equipment at the best prices I could find anywhere. Ended up getting ‘all’ of m gear from there. Delivery was good too, so all in all, would strongly recommend.

Amazing service Helmets and gear are always well priced and the guys are very helpful Unfortunately my only fault with this place is they have to much gear I want! lol Anyway credit where credit... See more

The helmet arrived on time as promised without any damage or missing items. Tried the helmet in another supplier but Helmet City were cheaper.

I have done an order and requested to sent it to my sister. The order was not honered and refunded. Since the order was in British pound and my card is usd, I've lost over 100 dollars in exchange... See more

Great company. Fast service. Item arrived with a manufacturer defect. They arranged a replacement super quick. Will use again

Very quick, easy and a good price They Exchanged the helmet because I ordered the wrong size 🤦‍♂️ hassle free and had the replacement within 3 days couldn’t fault them

Was sent the wrong helmet colour, I waited 5 months for the pre order and got a different colour than advertised

These guy's are brilliant. I ordered two clothing items. Upon ordering I was very shortly told that one of the items was out of stock. They asked if I would like anything similar and to simply r... See more

Great customer service. The helmet i ordered wasn't quite right for me and I had to return it, easily returned, no hassle. Thank you Helmet city!

Used them for the third time , all expensive stuff and never had an issue! Always quality and on time ! Will defo use them again! Try it yourself you’ll be amazed 👍 the best ones yet

Absolutely brilliant service, ordered on Sunday and arrived on Monday. Better price than anywhere else as well.

Excellent service through purchase and exchange due to poor fitting of first supplied. Great support and user friendly online order, support and returns

The price point was excellent and there was more than one colour option, which is rare! Delivery was very quick. Overall, very happy.

Quick and easy webpage to work round. 1st time ordering but not one problem and super fast delivery service

My helmet was dispatched upon order and arrived within two days. Great price, great service. Would recommend!

Ordered on line at a great price, despatched within 2 working days and received in perfect condition. Thank you.

I ordered the helmet on the 28th of December, the email I received as confirmation stated that the helmet would be dispatched within 1-5 working days. Due to the Christmas holidays this was not th... See more

Not very good. Ordered a helmet, just been told that it will take 2 months for it to arrive

Helmetcity never disappoint! I especially love their winter sale discounts! They sell stuff at a fantastic price.

Bought 6 helmets in 3 years off these guys and always had great service. Found a nice Roof Carbon in my size and ordered off website. 3 days later received emailed stating not available in my si... See more

From putting in my order to receive it was first class I can not complain about everything 5star service