Delivery is always on time. Ingredients always fresh, recipes easy to follow and fun to prepare. Portions are adequate, we’re never hungry after dinner, some recipes even have enough for a leftover l... See more
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Review summary
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Based on these reviews
The recipes are amazing! The food quality is excellent! Most recipes have made our 3 kids happy, which is bot an easy feat. Prep and cooking are straightforward, and the kids love to help! Deliver... See more
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Good recipes, vegetables are usually very fresh but are sometimes starting to waste or "hurt" while being handle in packaging. I wish there was a section of foods for allergies or health issues such... See more
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The recipes are excellent and ingredient quality is very good. One star deducted for inconsistency with deliveries, and the meat packaging isn’t great. It can often leak, or in the case of the... See more
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Company details
Written by the company
HelloFresh delivers weekly recipes and fresh ingredients straight to your doorstep, so you can cook delicious, quick, and healthy meals at home.
Contact info
Toronto, Canada
- 1-855-272-7002
- hello@hellofresh.ca
- www.hellofresh.ca
3.9
Great
32K reviews
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Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
Not like it use to be.
My food was scattered throughout the box. Only 2 ice packs to keep it all fresh my most of my fruit was beyond ripe that it didn't even last 4 days.all in all was packed with laziness. Definitely not impressed. Debating on weather or not to even buy another box!
10 April 2026
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
I love the meals and knowing I don't…
I love the meals and knowing I don't have to think of something to make.
I am peanut/tree nut free and there is no way to note that in my profile. I don't like it when I get meals with nuts chosen for me and if I miss choosing my own meals it is a nightmare to have them changed over the phone. The representatives are nice but then things don't get changed. I needed to cancel meals one week and I was promised a credit, then the meals came!
4 January 2026
Reply from HelloFresh Canada
We appreciate you sharing your feedback. We're glad you enjoy the meals. We're sorry to hear about the difficulty noting your allergy preferences and the issues with meal changes and credits. We'll be sure to pass along your commentary to our team so we can review our processes to improve your experience.
Fresh meals on the table
I was able to work through the ingredients and make wholesome meals
30 March 2026
Reply from HelloFresh Canada
We love to hear this! We are so happy that you were able to make satisfying meals with our ingredients! 💚
The recipes are easy to follow and…
The recipes are easy to follow and taste pretty darn good. Product comes on time.
29 March 2026
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
my boxes were addressed wrong
my boxes were addressed wrong
I moved 4 years ago and
i put in my new address but no one changed it.
I want to cancel my account
Lynn
6 April 2026
Reply from HelloFresh Canada
Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.
If you have any further questions, please don’t hesitate to call us at +1-855-272-7002 or send us a DM on our social media channels. We’re also available 24/7 via chat and are always happy to help.
Basically I am pleased
I like having all ingredients included in the package - better than having to shop for a recipe and then having lots of ingredients left over that clog up the pantry. I also like the recipes are suitable for two people without having to modify the recipe myself. I do not like, however, that most recipes are high in sodium.
12 April 2026
Reply from HelloFresh Canada
We're glad you appreciate the convenience of pre-portioned ingredients and recipes designed for two! We appreciate your feedback regarding the sodium content and will pass this commentary along to our culinary team as they develop future recipes. 💚
Amazing tastes from around the world.
Amazing tastes from around the world.
Delivery on time - every time
Love the choices - even though I am gluten intolerant there are still many options to chose from.
Vegetables and meat always the freshest.
22 September 2025
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
Ingredients are of good quality
Ingredients are of good quality, instructions are clear, lots of meal ideas to choose from. It’s easy to communicate if support is required.
12 April 2026
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
Is not a 5 stars because you dont have…
Is not a 5 stars because you dont have a gluten free option.
10 April 2026
Reply from HelloFresh Canada
We appreciate your feedback and we'll pass along your interest in seeing gluten-free options with our team! 💚
complicated order process.
8 March 2026
Reply from HelloFresh Canada
Thank you for sharing your feedback regarding our ordering process.
We strive to make meal planning as simple as possible, so we’ve shared your comments with our web development team to help us streamline the experience moving forward! 💚
Love the initiation to varied quality cooking.
The menus are varied and true to my pescatarian orientation. The products sent are fresh and of good quality. And finally, I appreciate the cost and associated convenience of door-to-door delivery.
29 March 2026
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
My wife and I decided to try the food…see above for experience.
My wife and I decided to try the food as a weekly treat, being super seniors with a budget. We are ONLY able to afford one meal a week, which your local rep. and the person at your head quarters started organizing one meal a week for my wife and I (we started with three meals, taste delicious). You should be more aware of seniors financial situation.
8 March 2026
Reply from HelloFresh Canada
We appreciate you sharing your experience. Our pricing reflects our focus on high quality ingredients and the convenience of having them delivered straight to your door! Also, our recipes are expertly curated by our culinary team!💚
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
Reply from HelloFresh Canada
Thanks for being part of the #FreshFam! 💚 We're happy to help you save time in the kitchen!
Food is too fresh and good quality I…
Food is too fresh and good quality I like it mostly in another stores food was low quality and old what hello fresh food too fresh 🫀 thnaks hello fresh
10 April 2026
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
I want to cancel my account this is not…
I want to cancel my account this is not real cooking
5 January 2026
Reply from HelloFresh Canada
We're sorry you want to cancel and that our service didn't meet your expectations. We appreciate your feedback and hope to cook with you again some day! 💚
As I have only had 2 visits
As I have only had 2 visits, it is hard to rate the food. The service is excellent . I have not tried the ready to eat meals yet I will do them next time.
7 March 2026
Reply from HelloFresh Canada
Thanks for sharing your feedback with us! We can't wait for you to try our delicious ready to heat meals! 💚
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