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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, most reviewers were let down by their experience overall. Customers frequently mention that the tinned soups and cooking sauces now feature a very watery consistency instead of traditional thickness. Many people feel that the recipes have definitely changed for the worse, resulting in extremely bland dishes that completely lack any proper flavor. Some reviewers were not happy with the unusually high prices, noting that local supermarket alternatives taste much better and offer superior value. Buyers also expressed deep frustration regarding missing key components like small pieces of meat or fresh vegetables, alongside unexpected and unwelcome recipe modifications.

What people talk about most

Product

Customers consistently note negative experiences with product quality, expressing disappointment over... See more

Quality

People report negative experiences with quality, expressing strong disappointment over recipe changes and... See more

Price

Clients share negative opinions on price, consistently describing products as extremely overpriced and... See more

Value for money

Reviewers consistently highlight negative aspects of value for money, expressing deep frustration with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Their soup cans are designed incorrectly. They can no longer be safely stacked on top of each other raising the real risk that a heavy can could fall onto a small child from a significant height. Also... See more

Rated 1 out of 5 stars

Opened brocoli and stilton yesterday went down the sinkvtoday curried butternut squash is going the same way No taste yesterday just weirdness and today the currys there in a water tasting backgrou... See more

Rated 1 out of 5 stars

Why have you started putting rapeseed oils in your soups! I haven't bought any since this change + I know I'm not the only one, you may aswell start putting engine oil in your products ,as it is just... See more

Rated 1 out of 5 stars

Too much sugar and so overrated better off going to Lidl or Aldi even Sainsbury’s own are half the price and taste better Expensive because of the amount of advertising this company uses Honestly... See more


1.3

Bad

TrustScore 1.5 out of 5

361 reviews

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1.3

All reviews

(361)

83 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased a tin of Heinz Big Soup and…

I purchased a tin of Heinz Big Soup and found an object in it. I rang Heinz around 16 March 2024.
gave all the detail and was told i would get an envelope to send the item to them, Still have not received any thing, told by the person it would be sent first class as i was going on holiday, good service ?

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Heinz cheesy beans

I tried the new Heinz cheesy beans. They were amazing!!! Great in this cost of living crisis as no need for cheese as these are full of flavour

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Fast service

It was a very fast service lots off care absolute pointless on most off itwrapping ever item in protective wrapping but for most items was not needed

14 February 2024
Unprompted review
Rated 2 out of 5 stars

Your advert tinned rubbish…

Your advert for heinz tomato soup where a woman is crazily dancing and a cheesy bloke behind joins in Is creepy. And ridiculous.what possible connection is there with the stupid woman dancing and tomato soup I turn it off whenever it comes on

10 February 2024
Unprompted review
Rated 1 out of 5 stars

Is it your tomatoes soup made from chemicals?

I have bought few times tomatoes soup from Heinz. I make it warm in a pan and put soup in my bowl. When I m washing the pan and the empty bowl I have to use CIF to clean and rub the red color which is extremely persistent. If I cook a soup from real tomatoes, the pan and dishes are cleaning very easy without to rub with CIF!!! I don't believe that you don't put artificial colors. I don't believe that you use 88-90% real tomatoes! Even the taste is different from a soup cooked from real tomatoes.

3 February 2024
Unprompted review
Rated 1 out of 5 stars

Poorest quality Ministrone soup @£1.70…

Poorest quality Ministrone soup @£1.70 / tin.
Not the usual reddish tomato color but rather brown and did taste somewhat bland and left a poor taste to the pallete.
What's going on - increased prices, reduced quality, poor aftertaste.
I'm sticking with Tomato for the foreseeable future, you cannot spoil Tomato surely!

30 January 2024
Unprompted review
Rated 2 out of 5 stars

Gone downhill

Awful watery weak tasting soup. Won't be buying it again. Pity because the minestrone and cream of chicken used to be a nice comfort food I'd enjoy occasionally, heinz have done what every other company do nowadays - reduced the quality and increased the price so that they can turn a nice profit

23 January 2024
Unprompted review
Rated 1 out of 5 stars

Tried the New

Tried the New. Heinz vegetable soup that now has no vegetables what a mistake they have done it’s now like baby food

18 January 2024
Unprompted review
Rated 1 out of 5 stars

Watered down, poor tasting product

Big soup, its now just mush...tomato soup,strange metallic taste. The others like veg soups been altered n cheapened till its ,imo,verging on foul.the beans now are watered down,3/4 full.......gave up n bought better, cheaper from liddle n aldis,,, for the same price m+s do soups and far far nicer tasting

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Have just tried Stilton and broccoli…

Have just tried Stilton and broccoli ,OMG what a total disaster! awful awful. Who at Heinz gave this recipe the heads up ?? very weak tasting, un seasoned and has a dreadful after taste.
Love your Chicken and tomato soups but this is dreadful..yeuk yeuk yeuk !

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Heinz Scotch Broth - WOW

I usually purchase Morrisons or Sainsburys Scotch broth but recently received a few tins of Heinz Scotch Broth from a friend.
I have already boycotted any purchases of Heinz products due to their inflated prices.
Imagine my surprise when I tried the Heinz product! Tasteless, gloopy horrible stuff. I can't believe they are selling this Rubbish - What's gone wrong with Heinz???

27 December 2023
Unprompted review
Rated 1 out of 5 stars

Shocking service and shoddy quality

Ordered two highly priced, personalised Heinz to home products from their Christmas range, for a baked beans and ketchup fan. Quality of both was shocking, badly attached labels and a spelling error. Communication slow and ineffective. Total disappointment and terrible service. NEVER AGAIN, DON'T WASTE YOUR MONEY!

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Tomato ketchup is just water

Tomato ketchup is just water, same as the sauce in the baked beans. Will use any but Heinz and Heinz are the most expensive too, would expect much more 🤮

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Costs skyrocket whilst quality plunges!

Costs skyrocket whilst quality plunges!

I do not understand why Heinz would allow a long and successful brand to suddenly become substandard unless it was only about lining pockets. I can't be the only person who has noticed that since hiking the prices the sauce in beans, spaghetti, etc seems to now be watered down more than ever!

20 December 2023
Unprompted review

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