hearsallcommoncarsales.co.uk Reviews 

185
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the friendly staff for offering a relaxed, welcoming environment without experiencing any high-pressure sales tactics. Many buyers find the vehicle selection appealing and deeply appreciate the helpful guidance provided by team members during their visits. However, some reviewers were not happy with unexpected mechanical faults and various issues discovered shortly after driving away. A few other people also felt that the customer service and after-sales support fell well short when trying to resolve these problems. Several customers experienced frustrating situations regarding vehicle condition, unexpected damage, and maintenance history upon delivery.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the helpful staff, smooth test... See more

Product

Consumers find product experiences to be highly mixed regarding vehicle quality. While many reviewers praised... See more

Staff

People report positive experiences with staff, highlighting helpful, relaxed, and professional service... See more

Quality

Reviewers express deep dissatisfaction regarding vehicle quality, reporting that cars often experience... See more

Price

Customers consistently note ambiguous experiences with price, as opinions and financial outcomes vary wildly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much to all the guys at Hearsall Common Garage they were so helpful and informative when I brought my daughter’s car (which she is over the moon about)! I highly recommend and will defin... See more

Rated 5 out of 5 stars

Bought my car from here 1yr ago. Did my due diligence first, so I knew the price was fair. The customer service- from initial enquiry, through test drive & then accepting a small deposit to hold the c... See more

Rated 5 out of 5 stars

I brought my daughter her first car from the guys at hearsall common car sales and I couldn’t be happier with the service and more importantly the advice I received from the guys in the showroom, it... See more

Rated 5 out of 5 stars

An absolute pleasure to deal with the lads in the garage, extremely helpful very happy with my purchase wouldn’t highly recommend Thanks guys



Contact info

3.7

Average

TrustScore 3.5 out of 5

185 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(185)

62 reviews in the last 12 months

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Rated 4 out of 5 stars

Really relaxed purchasing experience

Really relaxed purchasing experience with a friendly team providing good advice. Took us out for a couple of test drives. Picked the car up and it was fresh & clean inside with a recent MOT and oil service, the team ensured us that if we have any issues within the 30 day standard warranty they would get it fixed which was comforting. Unlucky for us a couple of weeks after purchasing the car we have an engine light appear but again the staff have been very helpful reassuring us that they will get the problem fixed next week. These things happen but it's all about how they get sorted that matters.

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Questionable Reviews

Really impressive how this company has had the same amount of reviews in the last 2 weeks that they have the last year? And their car count on their website has not changed at all?

*Amended October 2025*

Rather laughable that this company has now flagged my reviews. It’s simple just look at everyone else’s experience's. I’m not allowed to say anything else otherwise I’ll get flagged for defamation but just look at them.

They are still trying to flag my review!

I am happy to provide my financial ombudsman case number for all to see!

20 November 2024
Rated 5 out of 5 stars

2012 Astra Diesel

I purchased my Astra 6 months ago and it came with a fresh MOT, other than me bumping into my partner's car on our drive (my fault) I can say I could not be happier! Highly rated.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Very nice staff

Very nice staff, competitive price .
I had such a good experience on the garage from the first day I been invite to choose the car , the impression was boom 💥 at the beginning of first step in to the showroom .
Marius was the first guy that I meet and I’m happy even now that I know him .
All staff was amazing!!!!

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant car and great price

Brilliant car and great price. The whole process was so easy and I was kept updated every step of the way. Fantastic service from everyone I met (Julian especially) I have recommended to everyone I know.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

I was recommended these guys through a…

I was recommended these guys through a close friend who had been to them and was very happy due to a break up I had to go buy a car on my own which can be very daunting being a women but wow the guys here went above and beyond for me I explained what I wanted and needed and they went through everything for me I came away so happy with my purchase and can highly recommend them absolutely brilliant service the staff are so kind I will be 100 percent recommending to family and friends thanks guys

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Good selection of honest cars

Good selection of honest cars. Both myself and my family member have purchased cars over the years. Stu and his team always go out their way to make sure our needs are met. Alway friends and approachable. Would highly recommend

10 October 2024
Unprompted review
Rated 5 out of 5 stars

I visited hersall common car sales…

I visited hersall common car sales recently pleasantly surprised by a large selection of all makes and models available at very competitive prices also in very good condition. Customer service very good and helpful. If anyone looking for a resealable priced and in good condition car. I would strongly recommend to go and have a look on what's on offer

2 November 2024
Unprompted review

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