Health IQ Reviews 

873
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more

Rated 5 out of 5 stars

Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more

Rated 5 out of 5 stars

Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more

Company replied

Rated 5 out of 5 stars

I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more

Company details

  1. Insurance Agency
  2. Financial Consultant

About Health IQ

Written by the company

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At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.


Contact info

4.2

Great

TrustScore 4 out of 5

873 reviews

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4.2

All reviews

(873)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice people made you feel…

Very nice people made you feel comfortable good experience

14 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback.

Rated 5 out of 5 stars

The agent was very knowledgeable

The agent was very knowledgeable, professional, full of patience and making sure I was clear with any information given.

20 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking the time to leave us a review. We're so happy to hear about your 5-star experience with Health IQ!

Rated 5 out of 5 stars

Donald was thorough

Donald was thorough, patient, easy to understand, explained in details my options, the process took a long time, lots of reading, Donald took his time, and allowed me time for questions.
I will gladly recommend this health plan to my senior friends. Thank you.

19 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Great Experience

David with Health IQ helped me with all my questions and I took a policy that was a bettet fit and gave me more with the new health care plan. I would recommend checking your plans every year.

21 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you for your review, Pam. We are so happy to hear about your experience. We recommend checking plans yearly too, as plans may change each year.

Rated 5 out of 5 stars

Danny made the process easy and stress…

Danny made the process easy and stress free. He is Very knowledgeable, and walked me through the process with a clear understanding of the benefits and be able to save money next year.

20 October 2022
Unprompted review
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Reply from Health IQ

Janice, thank you so much for taking the time to leave us a review. We're so happy to hear about your 5-star experience with Health IQ! We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

My experience with Ruth Amaya was…

My experience with Ruth Amaya was great! She helped me out by switching me back to my former plan Humana starting January 2023. She realized that was the best plan for me in what the plan had to offer. She was very kind, patient and very helpful. Plus, she was very sweet!

18 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking the time to leave us a review. We're so happy to hear about your 5-star experience with Health IQ! We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

People that help

The person that made my experience great was
Lily. She made the whole process easy for me because I had a lot of questions that I though were re repetitive. Lily really made me feel comfortable enough to where I had no problem asking her questions about my new plan.
.

17 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're so glad to hear about your experience with Health IQ! Thank you for taking time out of your day to leave your positive feedback. We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

The rep Geneva was so helpful and she…

The rep Geneva was so helpful and she found extra benefits that I qualified for. So glad I called in I had no ideal I should call every year just to see what more I may qualify for. Geneva was so helpful and patient with me.

19 October 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us your positive feedback! We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Matthew Solem is the agent who helped…

Matthew Solem is the agent who helped me. He was friendly and beyond patient with every one of my many questions. He found a plan that fit my needs.
I recommended him to friend new to Medicare and he was wonderful to her.
He made a difficult decision easy.

15 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking time to leave us your positive feedback, and thank you for recommending us to your friend! We'll be sure to pass your note along to your agent.

Rated 5 out of 5 stars

Looking forward to a new year with better coverage

Mike was extremely thorough and knowledgeable on all subjects. He did not appear to be in a hurry and that made me feel very comfortable. I am grateful for his tips, as well.

11 October 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking the time to leave us a review. We are so happy that you had a great experience with Health IQ, and we'll be sure to pass your note along to your agent!

Rated 5 out of 5 stars

Dr Tiffany Lannan and staff are great…

Dr Tiffany Lannan and staff are great people. I love it there they really care about their patients. They are so very nice. If they have bad days you wouldn't even notice. When I am feeling so bad I can leave with a smile and positive out look and attitude it's great!!

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Alexandra is extremely knowledgeable

Alexandra is the most helpful, professional and personable person I’ve encountered in a very long time. Her knowledge and abilities gave me clear and concise information for any of my future medical needs (even though phones kept dropping). And I liked her, Thank you Alexandra 🙂

18 October 2022
Unprompted review
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Reply from Health IQ

Thank you so much for taking time to leave us a review. We are so happy that you had a great experience with Health IQ. We'll be sure to pass your note along to Alexandra!

Rated 5 out of 5 stars

Gwendolyn Murray was absolutely…

Gwendolyn Murray was absolutely amazing. She was very knowledgeable, helpful, and friendly.

17 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thank you so much for taking the time to leave us a review. We'll be sure to pass your note along to your agent!

Rated 5 out of 5 stars

Excellent service

18 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're happy to hear about your experience! Thank you so much for taking the time to leave Health IQ a review.

Rated 4 out of 5 stars

The agent was helpful answer all my…

The agent was helpful answer all my questions and if I had any other questions I can call the agent for information very respectful

18 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're happy to hear about your experience with Health IQ! Thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Medicare Relationship Manager

Medicare Relationship Manager, Robin Wood texted me about phone numbers and email address. And call over there. I wait for Medicare card. I'm new. She has good job, faster texted me.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

I don't remember his name but he was…

I don't remember his name but he was great and found me a better plan with the same company.

16 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Linda, thank you so much for taking the time to leave us a review. We're happy to hear about your experience with Health IQ!

Rated 5 out of 5 stars

Great representative to work with

Great representative to work with. Very helpful and understanding when we ask questions. Very satisfied. L

15 October 2022
Unprompted review
Health IQ logo

Reply from Health IQ

We're happy to hear about your experience with Health IQ! Thank you so much for taking the time to leave us a review.

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