I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more
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See what reviewers are saying
Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more
Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more
Company replied
I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more
Company details
About Health IQ
Written by the company

At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.
Contact info
5465 Legacy Dr Suite 650, 75024, Plano, United States
- (888) 874-0827
- customersupport@healthiq.com
- www.healthiq.com
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Rene Sanchez was very helpful and…
Rene Sanchez was very helpful and explained everything to me when I had a question. It took a long time over the phone, but I think I will be happy with this coverage.
Denise A. East
STOP SPAMMING
STOP SPAMMING! I already tried to unsubscribe multiple times but still keep getting emails from healthiq.com and healthiq.co
Please stop spamming!
Edit: It's not just phone calls but Emails as well.

Reply from Health IQ
Zero Starts
If I could give them zero stars I would. This company is unprofessional and knows nothing about the products customers request. I asked direct questions when attempting to purchase an IUL policy and no-one seemed to be able to respond. They chose a policy for me and were just quick to have me sign rather than explain and provide me with options for parts of my policy that I am actually supposed to chose. I worked with the agent who's name they don't want me to post. He continuously called me throughout the day when I already explained I am at work, was slow to respond to my emails and provided minimal information, or had someone else do it. I was totally confused the whole time as to who even WAS my agent. I just remember getting phone calls and emails to sign my policy daily. Terrible service!
Only after my $$$.
I used HealthIQ to identify a replacement for a work-sponsored term life policy. Saved money over the work policy, so that goal was met (bar was pretty low as that policy was way overpriced). Had asked about scheduling activation of the new policy to avoid an overlap with my prior one and was told that wouldn’t be a problem. After contacting HealthIQ again, a few months later, once my work policy was set to renew, they gave me a higher premium or the choice to date the policy back to my original inquiry. Meaning I ended up duplicating 4 months of coverage just as I’d been seeking to avoid. As I’d already opted not to renew the work policy, I felt pressed to move forward. Frankly, I don’t know how much more I paid than could have been the case, or if I got a market-competitive price. Could have searched more effectively without HealthIQ and regret I engaged them.
I was helped very efficiently and with…
I was helped very efficiently and with a lot of knowledge imparted to me by your representative who are very much appreciated due to her personable and very patient attitude throughout our conversation. She completely and comprehensively described everything.
It was a very helpful expience I was…
It was a very helpful expience I was very satisfied when the call was completed Thank you
Thanks Lauren for taking the time…
Thanks Lauren for taking the time explaining everything. I highly recommend Lauren to help navigate Medicare choices!
Valerie was very helpful in my decision…
Valerie was very helpful in my decision to use Gentene Corp as my insurance provider. Its hard to trust someone over the phone telling you about insurances and hoping after you have chosen that it will work for you. Valerie help ease my mind by being extremely knowledgeable about the different products that are included in the package I chose.
I thank the sales representative for…
I thank the sales representative for being very informative and knowledgeable about the brand I'm about to transition into, I just hope it's all as good as we discussed!!
You were such great help
She was very easy to understand
She was very easy to understand. She answered all my questions. Christine Todd signed up my Aunt and completed my registration quickly and thoroughly.
Excellent person with a lot of infopleasant on…
Excellent person with a lot of info on which plan is best for me and very informative on all my needs and very pleasant to talk with for so long a sure keeper
Dakota was very helpful
The agent was knowledgeable
The agent was knowledgeable, courteous, and willing to help. She found a plan that fits most if not all the medical coverage I needed.
I called at the last minute
I called at the last minute. Got done over the phone way quicker than I expected. Very pleased.
Repeat Customer has another Positive Experience
I'm a "repeat" customer of HealthIQ. For the past 3 years, I have turned to HIQ for guidance regarding plans and rates. This year Pedro Peter Goderich did another splendid job serving my needs. He was knowledgeable, helpful, thorough, and patient. The only complaint I have has to do with the administrator who read for 20 minutes the legal mumbo-jumbo. I had extreme difficulty understanding her words because she didn't enunciate clearly plus it was so long and meaningless. She asked me, as she is required to do if I understood and agreed to the blah-blah-blah she was reading. I quickly said yes just to get her to move forward. I was told her part would only take 5 mins. That was not accurate. Other than that I had a great experience with Health IQ
She was FANTASTIC!!!!!!!!
CUSTOMER SERVICE REP
I had a most pleasant experience with my representative
I hope all who signed up was treated with the care and kindness that I experienced did
Superior service by your team Tiara &…
Superior service by your team Tiara & Teshar. It was a completely seamless process from beginning to end. All was explained clearly and with care.
It took 1 hr 12 minutes to sign up
It took 1 hr 12 minutes to sign up. I could hear Kevin kust fine But Meagan was hard yo understand. She had a lot of noise and static going on in the background.
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