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Healifeco Reviews 

2,344
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 2,216 reviews, reviewers had a great experience with this company. Customers frequently praise the smooth and user-friendly ordering process, noting that finding products and completing purchases on the website is simple and efficient. Many people also highlight the fast delivery service, expressing deep satisfaction with how quickly their packages arrive and how well the items work. However, some customers also noted issues regarding defective replacement parts, complaining that certain components stopped working after only a few uses. Additionally, a few other people experienced long waiting times for delivery, confusing tracking details, and frustrating return policies requiring international shipping.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction over pain relief and... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide split in customer experiences.... See more

User experience

Customers had positive experiences with user experience, highlighting how easy the site is to navigate.... See more

Quality

Customers consistently note ambiguous experiences with quality. Reviewers highlighted that the product works... See more

Delivery service

People report ambiguous experiences with delivery service, featuring a mix of highly efficient timelines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I haven't given this a good go yet. However, I've given one to my mum. It works so far and the water turns like a beer colour but without the foaming. Mum says she thinks it's working drawing out the... See more

Company replied

Rated 3 out of 5 stars

It is littlle information about product. I bought a bundle and later understood that is not enough for delivering the footbath if i wouldn't buy something more.. It is frustrating that spending $100 i... See more

Company replied

Rated 3 out of 5 stars

I do see some discoloration in the water and stuck to the sides of the tub. The time really seems too small to get both feet and the array into comfortably. My husband can barely get his feet in. The... See more

Company replied

Rated 5 out of 5 stars

Joseph contacted me by text message to help me get set up after my purchase. Discount included! Very friendly, I enjoyed my interaction with him. He's even working on Labor day! Great customer service... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

At Healifeco, we're dedicated to fostering better health and wellbeing through our carefully designed wellness products. Our mission is clear: to provide you with the tools you need to improve your physical, mental, and emotional health, empowering you on your journey to a balanced life. From the relaxation-promoting Ionic Foot Spas to the deep heat therapy of our Infrared Sauna Blankets, each product is developed with your health and comfort in mind. We also offer a range of massage guns, acupressure mats, and innovative migraine relief caps, all designed to bring relief and enhance your quality of life. Healifeco is committed to high standards of quality and safety. Our products are rigorously tested and improved based on customer feedback, ensuring that we deliver only the best. We also understand the importance of accessibility and education in wellness, which is why we provide comprehensive support and informative content to help you make the most of our products. Our customer service team at Healifeco is renowned for its warmth and expertise. Available via email and phone, they're always ready to provide quick and helpful responses to your queries or concerns. We also cherish the community we've built, a vibrant group of health-conscious individuals eager to share their experiences and support each other. Discover what makes Healifeco a leader in the wellness industry by exploring our products and reading genuine reviews from our community here on Trustpilot. Whether you're looking to relieve pain, reduce stress, or detoxify your body, Healifeco has something to help you achieve your health goals. Start your wellness journey with us today and experience the Healifeco difference - where your health is our highest priority.

Our promise to you

Written by the company

Guided by Wellness
At Healifeco, we’re dedicated to helping you live a toxin-free, energetic life. Founded in Wyoming in 2020, we blend natural detox methods with modern innovation. Our products are designed with care, quality, and integrity ensuring every customer feels supported, rejuvenated, and valued.
Customers First, Always
Healifeco was built around one simple belief, our customers always come first. We’re here to bring balance, energy, and positivity into your life through trusted wellness solutions. Every product we create is guided by care, kindness, and a commitment to your wellbeing.
Crafted with Care
From concept to delivery, every Healifeco product goes through rigorous quality checks to ensure safety, reliability, and effectiveness. We work with trusted global partners who share our commitment to high standards and responsible manufacturing.
Here When You Need Us
Our customer care team is always ready to help with real answers, not scripts. Whether you need product guidance, delivery updates, or wellness tips, we’re here to make your Healifeco experience smooth and supportive.

Free Worldwide Shipping

Delivery to your doorstep at no extra cost

Delivery to your doorstep at no extra cost
Experience fast, reliable, and free shipping on every order, anywhere in the world. Once confirmed, your order is processed within 24 hours and delivered safely, with full tracking straight to your door

Contact info

Promotion box for Healifeco

Summer Sale is On!

Limited-Time Summer Deals!

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(2,344)

2,245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job

I am very satisfied

29 August 2026
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Reply from Healifeco

Hi Catherine, thank you so much for your 5-star review! 💚

We’re so delighted to hear that you’re very satisfied with your experience. Your support and positive feedback mean a lot to us! 🙏 

Thank you for choosing Healifeco, and we hope you continue to enjoy our products! 😊✨

Rated 2 out of 5 stars

Ur sites didn't disclose u were from…

Ur sites didn't disclose u were from USA. It has cost me twice as much , still haven't reviewed my product.

28 August 2026
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Reply from Healifeco

Hello Samantha, thank you for sharing your feedback. We understand your concern about the currency conversion and the final amount charged, especially when purchasing from outside the U.S.

Our website displays pricing based on the customer’s local browser region and currency, while orders are processed in USD at checkout. The final amount in your local currency can therefore vary depending on the exchange rate applied by your bank or payment provider.

We also understand that you have not yet had the opportunity to review the product itself. Our support team has reached out to you directly and will be happy to assist with any questions or concerns you may have regarding your order.

We appreciate your feedback and the opportunity to assist you further. ❤️

Rated 5 out of 5 stars

Great I found the product I was looking…

Great I found the product I was looking for easy enough & now see I can purchase more parts.

28 August 2026
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Reply from Healifeco

Hi Lyn,

Thank you for sharing your experience! We’re glad you were able to find what you were looking for easily and that you found the additional parts available for your product.

We appreciate you choosing Healifeco and look forward to being here whenever you need us!

Rated 1 out of 5 stars

Still haven't received my orders when…

Still haven't received my orders when they said it would be here on Saturday it's now 2 days after still no packages

27 August 2026
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Reply from Healifeco

Hi Jeffrey,

We’re sorry your packages haven’t arrived within the expected timeframe. We know it’s disappointing to still be waiting after the estimated delivery date has passed.

We’ve sent your tracking information to you so you can follow the latest progress of your shipment. Please continue to monitor the tracking for the most current delivery updates.

Thank you for your patience, Jeffrey, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Feel much better

Feel much better

28 August 2026
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Reply from Healifeco

Hi Glenn,

Thank you for sharing your feedback! We’re so pleased to hear that you’re happy with your experience with Healifeco.

We really appreciate you taking the time to leave us a review and thank you for your support!

Rated 4 out of 5 stars

Good Customer service

28 August 2026
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Reply from Healifeco

Hi Doris,

Thank you for your kind feedback! We’re very happy to hear that you had a good experience with our customer service team.

We appreciate you choosing Healifeco and taking the time to share your experience with us!

Rated 5 out of 5 stars

What a great detox foot bath you have!

What a great detox foot bath you have!! My friends are now believers and to remove all of the heavy metal and inflammation from the body makes a person feel incredible!!!!

29 August 2026
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Reply from Healifeco

Hello TA, thank you so much for your kind words about our Healifeco Ionic Foot Spa! We're thrilled to hear that you and your friends have had such a positive experience and that it has made a difference in your well-being. 💚  Your satisfaction is our top priority, and we appreciate you sharing your thoughts with us. If you have any questions or need further assistance with your order, please feel free to reach out. We're here to help! 💙

Rated 1 out of 5 stars

Returning Product

I asked to return product and was told that I would have to mail it back to China and pay for the shipping or in turn I could receive a 20% on the purchase, which is a lose of $100+. Mind you the order was shipped from Hebron, KY not China.

29 August 2026
Unprompted review
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Reply from Healifeco

Hello Kate, thank you for sharing your experience. We understand your concern about being asked to return the product to China when your package was originally shipped from Hebron, KY.

To clarify, the location from which an order is shipped does not necessarily determine the location of our return center. Orders are fulfilled based on product availability and the warehouse serving the destination, while our designated return center is located in China. This is why a return may need to be sent there rather than back to the original shipping facility.

We understand that sending the item to China may not be feasible for you. Our return center is set in China for cost efficiency, which allows us to manage returns and processing more efficiently. 🍃 

Our support team is happy to continue assisting you privately to find the most suitable way forward based on your situation. We appreciate the opportunity to address your concerns. 🙏

Rated 5 out of 5 stars

the ordering was online

the ordering was online. It got a bit confusing with all the extra offers that came before I could check out, and also all the offers that were given to me and which one might still be good. Other than that all went well.

21 August 2026
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Reply from Healifeco

Hi DH, thank you for sharing your feedback and for letting us know about your ordering experience! 💚

We understand that the additional offers shown during checkout can sometimes feel overwhelming. These are optional upsell offers featuring products that can complement and be beneficial alongside the item you’ve chosen, and they are offered at special discounted prices. 🙂 

However, you are always welcome to decline any of these offers if they’re not something you need. They are completely optional and are not required to complete your purchase.

We’re glad to hear that, aside from this, everything went well with your order with us! We appreciate you choosing Healifeco and taking the time to share your experience! 🙏  💙

Rated 3 out of 5 stars

Ionic Foot Bath

It gets the job done but it could be better. I have to remind myself that you get what you pay for.

31 May 2026
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Reply from Healifeco

Hi Smurf Girl,

Thank you for sharing your experience with the Ionic Foot Bath. We’re glad you’ve been able to use it, though we’re sorry it hasn’t fully met your expectations.

Our team has also reached out to you by email to learn more about your experience and provide further assistance. We’ll continue working with you directly there based on your feedback.

Thank you for giving Healifeco a try.

Rated 5 out of 5 stars

It made sense and it was not a hard…

It made sense and it was not a hard sell.

7 August 2026
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Reply from Healifeco

Hi Luke, thank you for your feedback regarding your experience with us. We're pleased to hear that our ordering process made sense and that you found it to be a comfortable experience without any pressure. If you have any further questions or need assistance with your order, please feel free to reach out. We're here to help! 🙏 💙

Rated 4 out of 5 stars

Only drawback is unable to change…

Only drawback is unable to change quantity once entered.

28 August 2026
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Reply from Healifeco

Hi Helen, thank you for sharing your feedback with us! 💚

We understand that having flexibility when selecting the quantity is important when placing an order. We appreciate you sharing your experience, and we’ll be happy to assist if you ever have any questions or need help while placing an order.

Our support team has reached out to you privately so we can further assist you. 😃 

Thank you again for choosing Healifeco and for taking the time to leave us your feedback! 🙏 🍃

Rated 5 out of 5 stars

If purchasing from Australia the money exchange rate is nearly Twice the price when ordered

Happy with product and time with delivery to Australia, disappointed that I had to spend another $120 to use my $39.99 voucher
American dollars is nearly twice as much as Australian dollars

23 July 2026
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Reply from Healifeco

Hello Tracey, thank you for your 5-star review and for sharing your experience with us! ⭐ 
We’re happy to hear that you’re pleased with our product and that your delivery to Australia went smoothly. 🚚 📦 

Regarding the voucher, we reviewed the history of your case carefully. Rest assured that our support team will continue to assist you further with your concerns and make sure everything is properly clarified.

We also understand your concern about the USD to AUD exchange rate. While our website may display pricing based on your local region, orders are ultimately processed in USD at checkout, and the final AUD amount depends on the exchange rate applied by your bank or payment provider. 🙂 

We appreciate you highlighting this, as it helps us make our promotions and currency information clearer for customers shopping internationally. 

Most importantly, we’re glad to hear you’re happy with the product and delivery time! 💚

Rated 1 out of 5 stars

I told your people I hade 3 arrays…

I told your people I hade 3 arrays didn't work your people want you to jump thur hoops to get them replaced. If I was a thief or lier I wouldn't keep coming back. It helps my wife's neuropathy. If I find someone else that makes the same thing I will go with them because of your customer service bs

26 August 2026
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Reply from Healifeco

Hi Robert, thank you for sharing your experience and for letting us know about the three arrays that did not work as expected.

We understand that you’ve already contacted our team regarding the replacements. Our replacement process may require a few troubleshooting steps and details so we can properly identify the issue and make sure the appropriate resolution is provided.

We’re also glad to hear that the product has been helpful for your wife’s wellness routine. We value your continued support and certainly want to help you continue using your Healifeco Ionic Foot Spa.

We've reviewed your case, and please rest assured that our support team will continue to assist you with the array issue and work with you until we’ve done everything we can to resolve the matter. 

We appreciate the opportunity to address your concern and improve your experience with our support team. 🙏

Rated 5 out of 5 stars

Great the real deal

Great the real deal

11 July 2026
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Reply from Healifeco

Hi Tootie,

Thank you for your great review!

We're so glad to hear that you're happy with your Healifeco experience. We truly appreciate you taking the time to share your feedback with us.

Thank you for choosing Healifeco!

Rated 5 out of 5 stars

Healifeco is such a wonderful company…

Healifeco is such a wonderful company to do business with. Their employees are so super nice and supportive and definitely go the extra mile to help their customers. It has been a pleasure doing business with them.

26 August 2026
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Reply from Healifeco

Hi Betty,

What a wonderful review, thank you!

It means so much to hear that our team has made you feel supported and has gone the extra mile throughout your experience with Healifeco. Providing that kind of personal and caring service is something we truly value.

It has been a pleasure assisting you as well. Thank you for your kind words and continued support!

Rated 1 out of 5 stars

Disappointed with customer service

When I called the company to inform them of my order being incomplete, they asked me to send a picture of what I received. So I did.

They said I was incorrect and they had definitely sent me everything, which is not true. I asked them to send me proof that they had included the spa tablets in MY order showing MY address.

They showed me a video of someone walking into their work station, moving their chair aside, pulling a cart up, and packaging the product with the tablets, placing a label on it, and putting it on a conveyor belt.

However, it did not show that the label was MY order being packaged. It was clear that this video was made right then and not during the routine daily packaging time. The label was unreadable.

I told them my package did not come in two bags, one being the spa system, and a outside bag, also contains the tablets in the video. It only came in the one packaging which was wrapped tightly and taped very well.

I felt I was being accused of lying and then I requested a return label, so I could just return the system and get my money refunded.

I had to request this twice because my first email was ignored. I then received an email stating they had sent me an email that they were going to send me the tablets.

Right now I just want a return label so I can return what I did receive and get a refund. At this point I feel they were calling me a liar, and that they only want to send the tablets now, because I am asking to return the product, which I am entitled to do so, because I am within the 90 day return time.
I had been asking since August 8th 2026, we are at the end of August.

I just want my money back, as I do not wish to do business with a company that refused to trust me when I said they accidentally did not send my complete order.

It wasn't until I wanted to return it that they claim suddenly they were going to send the tablets.

I just want my refund now, I am still waiting for a return label.

I used the machine one time and the only thing I saw it doing was removing contamination from the water, like rust, I did not notice it removing anything from myself.

21 August 2026
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Reply from Healifeco

Hi Tammy, thank you for sharing your experience. We understand how frustrating it was to believe part of your order was missing and then have the resolution take longer than expected.

We reviewed the history of your case carefully. Our team followed the standard verification process for the reported missing item, and once the review was completed, we arranged for the missing tablets to be sent to you. Some of our communication during this process unfortunately did not reach you as expected, which understandably added to the confusion.

We also understand that you later decided the Foot Spa itself was simply not the right product for you, and our support team is assisting you directly regarding the available return options.

We appreciate your patience and your feedback — it helps us identify where we can make the support experience clearer and smoother moving forward.

Rated 5 out of 5 stars

Efficient

Efficient, prompt service, delivery, follow up on issues and so far great effective products

26 August 2026
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Reply from Healifeco

Hi Emi,

Thank you for your wonderful feedback!

We're so pleased to hear that you've been happy with the prompt service, delivery, and follow-up from our team. It's also great to know that you're enjoying your Healifeco products so far.

Thank you for choosing Healifeco. We truly appreciate your support!

Rated 5 out of 5 stars

I order one two many items nd I…

I order one two many items nd I immediately txted them to try to correct the issue nd they responded quickly nd offered a refund for the item nd was willing to do it for a one time special exception which was very nice I would give them 10 stars for their quick response and support thank you

26 August 2026
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Reply from Healifeco

Hi Laurence,

Thank you for such a thoughtful review!

We're glad our team was able to respond quickly and help resolve the extra item on your order. It’s wonderful to hear that the support you received made such a positive impression, your “10 stars” truly means a lot to us!

Thank you for choosing Healifeco and for sharing your experience!

Rated 5 out of 5 stars

VERY FAST AND QUICK WITH GOOD DEALS AT…

VERY FAST AND QUICK WITH GOOD DEALS AT A GOOD PRICE.

24 August 2026
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Reply from Healifeco

Hi Cedric,

Thank you for your great review!

We're glad to hear that you had a fast and smooth experience and were happy with the deals and pricing available. We really appreciate you taking the time to share your feedback.

Thank you for choosing Healifeco!

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