It's fine when it works, but if it decides to randomly mark you as a robot then you are screwed. I've just spent 15 minutes trying to solve their trash captchas until I completely gave up. And their "... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The worst Captcha system ever created! hCaptcha has blurry, grainy, pixelated, messy pictures that will confuse you to oblivion. Working through an hCaptcha test is frustrating and time consuming.... See more
Terrible. Their accessibility option is anything but accessible and makes you run in circles but never actually does what it's supposed to do. Forget trying to solve these things, it's laggy doesn't m... See more
hCaptcha is now infesting Epic Games purchases. It is the worst nonsense I've ever saw in my entire life. I've been through a lot of these bs captcha functions in my life, I'm someone who is using t... See more
Company details
Information provided by various external sources
Do you use a captcha to keep out bots? hCaptcha is a drop-in replacement for reCAPTCHA that earns website owners money and helps companies get their data labeled.
Contact info
WORST EVER IT TAKES 200000 TRIES FOR IT…
WORST EVER IT TAKES 200000 TRIES FOR IT TO WORK THE WORST WORST WORST EVER
Really?
Really?! Today it took nearly 20 attempts to place an order on ebay, because this rubbish does not work!
Tiny, blurred pictures which no one can recognize. And even if it was clear eventually, the programme did not accept my choice. Annoying rubbish!!!
Piece of garbage
Piece of garbage, please stop using this awful tech.
Worst CAPTCHA ever
Worst CAPTCHA ever. Some images are clearlly not clear.
Not a true reCAPTCHA replacement
At first glance, you would think this is a valid replacement for Google's reCAPTCHA with how they positioned themselves, with Cloudflare and many other services moving over.
The basic system is just alright, but will always ask users to complete challenges (which admittedly have gotten better over time, but are still lacking). The only thing it has going for it is a better, more transparent user privacy policy.
No-CAPTCHA and passive modes aren't a thing and are only available with BotStop for at least $999/month. Also, the widget is filled to the brim with links to hCaptcha. Any misclick will make users end up on their website. No white-labeling available.
Basically, hCaptcha is an advertisement for BotStop, posing as a complete reCAPTCHA alternative while offering only a third of the feature set at the same price/for free.
absolute garbage
absolute garbage, lags a lot, slow and irritates. Why hcaptcha ? Why use it?
Fxck your trash service
Actually gave me a headache
Actually gave me a headache, not okay and shouldnt be attempted by disabled people or sight impaired.
Keeps failing for no reason
this has more cancer than the amount of spikes on a SARS-CoV-2 virion
this is literally the worst captcha system ever designed.
Want to make any action on your site 150x more complicated? Use hCaptcha.
Absolutely terrible. Success rate is probably -1%, as no matter what I do, I cannot pass a single turing test.
is to laggy it's take 5 to 10 minutes…
is to laggy it's take 5 to 10 minutes before ì access the site recaptcha is must better
Worse than a Virus
Do you want to annoy your customers? Every link on your website will require them to go through a captcha prompt.
E.g. Next page, captcha. Add to cart, captcha. Login, captcha. Logout, captcha. Customer support, captcha.
Wouldn't recommend. Lost a lot of customers just because of this.
It's worse than a virus.
just a third class system
just a third class system. Not worked easily
bruh
success rate is way lower than regular recaptcha, also you need to give them your email for accessibility options???
I hate this system so much
I hate this system so much, it ALWAYS asks you to check for trucks or planes. It's starting to be used in so many websites that it's unavoidable to have to pick a f'in truck or a plane.....like ugh it's ultra annoying and even made me stop using some sites for the inconvenience.
Absolut trash
It's fine when it works, but if it decides to randomly mark you as a robot then you are screwed. I've just spent 15 minutes trying to solve their trash captchas until I completely gave up. And their "accessibility" options? Computers are hard enough to use for people with disabilities, hCaptcha response to that is: Let's see if we can make it deliberately impossible.
keeps failing
The worst Captcha system ever created!
The worst Captcha system ever created!
hCaptcha has blurry, grainy, pixelated, messy pictures that will confuse you to oblivion. Working through an hCaptcha test is frustrating and time consuming. I don't know why a lot of companies are taking hCaptcha instead of the others. Sometimes, I just leave the website when I'm required to do it. I just don't want the burden of having to endure the eye-strain and mental fatigue of completing it. This atrocity should be discontinued.
hCaptcha is the most difficult Captcha...
hCaptcha is the most difficult Captcha there is. The images used are blurry and often ambiguous. I once failed 3 times in a row even though I was actually trying hard. Ruins my day a little every single time I see its logo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








