Hayward pool Europe Reviews 29

TrustScore 1.5 out of 5

1.7

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Company details

  1. Swimming Pool Supply Store

Information provided by various external sources

Le fabricant de piscines hors-sols et d'équipement pour piscines enterrées présente sa société et ses produits. FAQ.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

29 reviews

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Rated 1 out of 5 stars

Be aware of Hayward’s sharp practice!

Living in Portugal this review refers to my experience with Hayward equipment rather than individual dealers. On the installation of my pool six years ago I purchased a Hayward Shark pool cleaner at a cost of thousand odd euros. Since then the drive belt has broken four times and recently it stopped working completely. Taken to a Hayward dealer for repair I was advised it would cost 80 euros to inspect but this would be refunded when the repair was authorised. Some three weeks later I am presented with an estimate of 1550 euros for the parts required (you can still buy this model new online, with 3 year warranty for e1000, if you were daft enough). Needless to say these people are just in business to rip you off for the inspection fee. Absolutely disgraceful service and a testament to the quality of Hayward equipment.

25 August 2023
Unprompted review
Rated 1 out of 5 stars

Terrible attitude

Terrible attitude. Expensive heat pump failed completely after less than 18 months and they are not interested in helping at all.

Shocking.

21 September 2021
Unprompted review
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