Hays Travel - Winton Reviews 

771
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


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Rated 5 out of 5 stars

The staff are always kind & helpful,I would definitely recommend hays travel in winton. The young lady rosie couldn't do enough for me, sorted out the best holiday options & had allot of patience... See more

Rated 5 out of 5 stars

From tha moment I walked in I was made to feel welcome. Grace at the winton branch was amazing nothing was too much trouble I have never booked a holiday before ajd everything was explained in de... See more

Company replied

Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Friendly, personal service. Rosie understood the special occasion and worked really hard to get the best deal and best experiences for us

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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4.9

All reviews

(771)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service

The service was fantastic- Josi was totally brilliant, she was really clear and approachable and explained everything we needed to know, making sure that everything was covered. 11 out of 10- we'll be back!

10 April 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you book your upcoming cruise :) Josi

Rated 5 out of 5 stars

We went in looking for a last minute…

We went in looking for a last minute deal for £500 each and left with exactly what we wanted.

17 April 2026
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Reply from Hays Travel - Winton

Thank you so much for your review, it was lovely to meet you both and arrange your upcoming holiday :) Carolyn

Rated 5 out of 5 stars

Really good communication and helpful…

Really good communication and helpful service. Josi made the whole booking process so easy.

14 April 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review and for booking your upcoming holiday with me :) Josi

Rated 4 out of 5 stars

Sam was very pleasant and very…

Sam was very pleasant and very helpful,she matched Sovereigns quote
She is also going to print our paperwork and tickets.

10 April 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Sam

Rated 5 out of 5 stars

Great team

Carolyn was most helpful in fact, I recommended her to two friends who subsequently booked the same holiday as us. The whole team is very friendly and welcoming.

5 April 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure to help you with your booking.
Carolyn😊

Rated 5 out of 5 stars

AS always perfect from Carolyn

AS always perfect from Carolyn
Couldn’t ask for more

8 April 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review and for booking your holiday with me :) Carolyn

Rated 5 out of 5 stars

WE HAD THE MOST AMAZING KENYAN…

WE HAD THE MOST AMAZING KENYAN HOLIDAY.. CANNOT THANK HAYES ENOUGH - BRILLIANT STAFF , AND ORGANISATION - CANT BELEIVE WE NVER USED THEM BEFORE.!!! BRILLIANT - THANKS AGAIN. RICH AND ALI

3 October 2025
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Reply from Hays Travel - Winton

Thank you so much for leaving a review on your recent safari, we are so pleased you had a lovely time away! Hope to see you again soon :) Carolyn

Rated 5 out of 5 stars

We were greeted very well,sat with…

We were greeted very well,sat with Joesy who listened to us and then found exactly what we wanted.She is extremely knowledgeable and very polite, would have no hesitation in returning to your Winton Bournemouth branch

28 March 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was so nice to meet you both and get your exciting holiday booked :) Josi

Rated 5 out of 5 stars

Very friendly and helpful when…

Very friendly and helpful when organizing our holiday

23 March 2026
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Reply from Hays Travel - Winton

Hi Thank you so much for taking the time to leave feedback. It was a pleasure to get your Cruise booked for you. Suzy :)

Rated 5 out of 5 stars

Support

Support, knowledge and patience

13 March 2026
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Reply from Hays Travel - Winton

Hi Thank you for taking the time to leave feedback it was a pleasure to get your holiday finalized to Singapore and new Zealand

Rated 5 out of 5 stars

Another very helpful booking holiday experience

Another very helpful booking holiday experience with Josie. Very informative & Josie really goes the extra mile in finding the right holiday for you. Thank you we will be back again to Hays & would not go anywhere else.

19 March 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely feedback, it was a pleasure arranging your holiday for you
Kind Regards
Josi

Rated 5 out of 5 stars

Info always at finger tip always ready…

Info always at finger tip always ready to go out of there way to assist, nothing is to much travel , would not go with any other travel company thank you.keith

19 March 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was a pleasure arranging your holiday for you, we're always happy to help
Kind Regards
Josi

Rated 5 out of 5 stars

Returning back to same hotel

Staff are always very helpful and they will check what options are available and best price

17 March 2026
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Reply from Hays Travel - Winton

Thank you so much for your review and for booking your next holiday with me :) Josi

Rated 5 out of 5 stars

Josi was absolutely brilliant.

Josi was absolutely brilliant.
She kept me apprised of everything she was doing to sort out my holiday. Josi is a lovely young lady with a winning smile and a willingness to go the extra mile for complete customer satisfaction.
Thank you Josi, you're great.

17 March 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was so nice to meet you and help you organise your upcoming holiday :) Josi

Rated 5 out of 5 stars

Josi was brilliant

Josi was brilliant! So helpful and knowledgeable. Very aware that as an older, solo traveler I would not want long periods of waiting for connecting flights and mindful of timings for both checking in and arriving at destinations.

7 March 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review and for booking your exciting trip with me :) Josi

Rated 5 out of 5 stars

Always book via Hays travel as they…

Always book via Hays travel as they give excellent service and Josi who sorted out my cruise was very knowledgeable and a credit to Hays Travel

11 March 2026
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Reply from Hays Travel - Winton

Thank you so much for your kind review, it was a pleasure to help you with your upcoming cruise, i am sure you will have a wonderful time :) Josi

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