Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
1K reviews
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Reply from Hays Travel - Wigan
Thankyou for your review. We appreciate your feedback.
Abbie
Gave Lyndsey an unusual request to…
Gave Lyndsey an unusual request to arrange a trip for me to Svalbard. Flights and hotel sorted in 24 hours. No stress for me !
8 May 2026
Reply from Hays Travel - Wigan
Anthony Mulcahy,
We're happy to hear that we could promptly arrange your Svalbard trip according to your specifications. Thank you for your positive feedback; we appreciate it!
Kind Regards
Lyndsey
Good customer service
We found your agent Andrea very helpful and professional. She advised us of several options to suit our needs. We cannot praise her enough as we came out having booked a lovely holiday, she was patient and nothing was too much trouble
6 May 2026
Reply from Hays Travel - Wigan
Jojo, Wigan,
We appreciate you sharing your experience. We're happy to hear that our agent was so helpful in finding the perfect holiday for you. It's great to know her patience was appreciated.
Kind Regards
Andrea
Had to cancel a holiday in September…
Had to cancel a holiday in September for medical reasons I ended up changing it to 2027 at no extra cost .Abbey was very lovely and very helpful i ended up booking another one for 3 weeks time ...got just what I wanted came out very happy !!🥰🥰🥰
6 May 2026
Reply from Hays Travel - Wigan
Angela Concepcion,
We're happy to hear that we could assist you with rescheduling your holiday and that you were pleased with the service. We appreciate your booking another trip with us, and we hope you enjoy it!
Kind Regards
Abbie
usual first class service
29 April 2026
Reply from Hays Travel - Wigan
James,
We appreciate you taking the time to share your positive feedback regarding our consistent service; it means a lot to us.
Kind Regards
Lyndsey
Was very helpful and explained…
Was very helpful and explained everything that we needed to know 😃
5 May 2026
Reply from Hays Travel - Wigan
Mr Michael Calnan,
We are so happy that we could assist you and provide you with the information that you required. Thank you for your review.
Kind Regards
Yasemin
The staff was extremely helpful and…
The staff was extremely helpful and couldn’t do enough for us I told Kelly what we wanted and she found us a holiday in turkey thank you all at hays Wigan
3 May 2026
Reply from Hays Travel - Wigan
jack sellers,
We appreciate your kind words! It's wonderful to hear that our team was so helpful in finding the perfect holiday in Turkey for you. Thank you for booking with us.
Kind Regards
Kelly
Stress free, all boxes ticked !
Nicola ticked the boxes that we asked for and did her best to find us the best deal for our budget. She checked in regularly with us . Great customer service … Thankyou!
3 May 2026
Reply from Hays Travel - Wigan
customer,
We're so happy to hear that our team member met your needs and budget, and kept you informed. We appreciate your recognition of our customer service.
Kind Regards
Nicola
Excellent booking
Excellent booking, first time customer, the lady was so helpful. Our 1st cruise so not sure about what to book,but we came out very happy with our booking 😀
3 May 2026
Reply from Hays Travel - Wigan
Lynne Travis,
We're so happy to hear that you found the booking excellent and the staff member helpful, especially as first-time cruisers. Thank you for your review.
Kind Regards
Yasemin
Fathank yountastic service from Lindsey at Wigan…
Fantastic service from Lindsey at Wigan branch
21 April 2026
Reply from Hays Travel - Wigan
John Kay,
We are happy to hear that you had such a fantastic experience at our Wigan branch. Thank you for your positive feedback.
I'm a regular user Hay's Travel Wigan. el Wigan…
I'm a regular user Hay's Travel Wigan as I've always found my experience a satisfying one. This time I was seen by Nicola who was very attentive to my holiday needs. Once again I'm very satisfied.
28 April 2026
Reply from Hays Travel - Wigan
karen pilkington,
We're happy to hear that you consistently have a satisfying experience with us at Hays Travel Wigan. We appreciate your kind words regarding the attentive service you received; thank you!
Holiday booked is excellent value for…
Holiday booked is excellent value for money. My biggest praise goes to the staff, Kelly, who couldn’t have been more helpful and professional.
19 April 2026
Reply from Hays Travel - Wigan
We appreciate you sharing your experience. We're so glad to hear that you found your holiday excellent value, and that our staff were helpful and professional.
Kind Regards
Kelly
Efficient Service
Great service, Jasmine and Ellie so efficient, beat Live Holidays, always have a great experience at Wigan store. Josh so helpful with travel money.
15 April 2026
Reply from Hays Travel - Wigan
We're happy to hear that you consistently have a great experience at our Wigan store. It's great to know that our team provided such efficient and helpful service.
Kind Regards
Yasemin and Ellie :)
The girl who saw me Abbie was really…
The girl who saw me Abbie was really helpful sorted what I needed straight away good business from her and the company
11 April 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to leave us such a nice review! We are so happy to hear that you found our service helpful and efficient.
Kind Regards
Abbie
Easy to get pn with nothing to muvh…
Easy to get pn with nothing to muvh trounle.listen to what we wanted.
10 April 2026
Reply from Hays Travel - Wigan
Graham Smith,
We appreciate you taking the time to leave us such a wonderful review! We're so happy we could provide you with what you wanted.
I always book at Market place Wigan as…
I always book at Market place Wigan as they are very proffessional and know what they are doing. They are also a good bunch of human beings. I much prefer to book face to face than online.
16 April 2026
Reply from Hays Travel - Wigan
Claire Treacher,
We're happy to hear that you appreciate our professionalism and prefer booking in person. It's great to know you value our team's helpfulness. Thank you for your positive feedback!
Reply from Hays Travel - Wigan
customer,
We're so happy to hear our friendly staff were helpful! It's great to know we made your booking experience better than online searches.
Superb service
Your representative Hannah made the experience great. She was very friendly , helpful and professional and a credit to your company.
14 April 2026
Reply from Hays Travel - Wigan
Customer Harry Walls,
We appreciate you taking the time to share your experience. We are so glad to hear that our team member provided friendly, helpful, and professional service.
The staff are always really friendly…
The staff are always really friendly and professional and always happy to help
3 April 2026
Reply from Hays Travel - Wigan
We appreciate your feedback. We're happy to hear that our staff is friendly, professional, and helpful. Thank you for your positive comments.
Kind regards
Hays Travel Wigan
Lynsey was excellent spent a lot of…
Lynsey was excellent spent a lot of time with me trying to find my holiday and was very good eventually finding what I needed
10 April 2026
Reply from Hays Travel - Wigan
We appreciate you taking the time to share your experience. We're so happy to hear that our advisor was very patient and helpful in finding your holiday.
Kind regards
Lyndsey
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